Johnny Rockets

★★★☆☆
  • 300 Monticello Ave 320

    Norfolk, VA 23510

    Map & Directions
  • 757-622-7330

About Johnny Rockets

Hours
Sun 10:30am-8pm, Mon-Sat 10:30am-9:30pm

Food

Food
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3.2 5
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.

Sometimes I just want a cheeseburger, you know what I mean?
Then this happened *sigh*. I went to Johnny Rockets at MacArthur Center.

Gross. Our waiter was sitting at the counter after taking our order eating chicken wings and throwing the bones over the counter into the trash, same with his napkin. Then he starts putting his finger inside his ear, I am not kidding. Another employee working behind the counter was eating off an employee's plate who was sitting at the counter. Soda was flat (forgivable) strawberry shake was sour and chunky (bad milk), employees were out of control. Place was dirty.

We left before eating and quietly(as not to cause a scene) told the waiter why -the drinks, his eating/throwing trash, no hand washing etc. Basically we were grossed out.

I wondered where the management was. I have worked as a chef for over 25 years and have never seen anything like this. Remember, this is an open kitchen. The unconcern for anything remotely sanitary was amazing. It blew me away. Look, I'm no snob. I eat anywhere the food is good, including dive/hole in the wall joints (they have the best food a lot of the time). I can over look a lot of things if the place rocks.

I can't remember the last time I left a place before getting the actual food. I just kept thinking "well, maybe the burgers will be good", but when the shake was sour and he put his finger inside his ear...I couldn't take it.

Oh, and our waiter didn't bring the shake to the table, some line cook still in his plastic gloves did. And we wondered what station he was working, hopefully not the burger area.

0
★☆☆☆☆

Sometimes I just want a cheeseburger, you know what I mean?
Then this happened *sigh*. I went to Johnny Rockets at MacArthur Center.

Gross. Our waiter was sitting at the counter after taking our order eating chicken wings and throwing the bones over the counter into the trash, same with his napkin. Then he starts putting his finger inside his ear, I am not kidding. Another employee working behind the counter was eating off an employee's plate who was sitting at the counter. Soda was flat (forgivable) strawberry shake was sour and chunky (bad milk), employees were out of control. Place was dirty.

We left before eating and quietly(as not to cause a scene) told the waiter why -the drinks, his eating/throwing trash, no hand washing etc. Basically we were grossed out.

I wondered where the management was. I have worked as a chef for over 25 years and have never seen anything like this. Remember, this is an open kitchen. The unconcern for anything remotely sanitary was amazing. It blew me away. Look, I'm no snob. I eat anywhere the food is good, including dive/hole in the wall joints (they have the best food a lot of the time). I can over look a lot of things if the place rocks.

I can't remember the last time I left a place before getting the actual food. I just kept thinking "well, maybe the burgers will be good", but when the shake was sour and he put his finger inside his ear...I couldn't take it.

Oh, and our waiter didn't bring the shake to the table, some line cook still in his plastic gloves did. And we wondered what station he was working, hopefully not the burger area.

.

The kids really enjoy this restaurant. They like to play music from the small jute boxes located at each table. The menu is limited and pricey for the quality, but this is offset by the nice atmosphere. Lines can be long waiting for a table at times.

4
★★★★☆

The kids really enjoy this restaurant. They like to play music from the small jute boxes located at each table. The menu is limited and pricey for the quality, but this is offset by the nice atmosphere. Lines can be long waiting for a table at times.

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I went to this place one time at the mall and it was horrible, the food is no better than Burger King and Johnny Rockets is super exspensive and does not come with fries. Go to Max and Ermas, more food for your money and tastes tons better, better quality. Johnny Rockets has horrible decor, better decor at Silver Diner.

1
★☆☆☆☆

I went to this place one time at the mall and it was horrible, the food is no better than Burger King and Johnny Rockets is super exspensive and does not come with fries. Go to Max and Ermas, more food for your money and tastes tons better, better quality. Johnny Rockets has horrible decor, better decor at Silver Diner.

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Johnny Rockets is a family type resturant and they serve Diner Style food. I would recommend to anybody.It ain't cheap but you get what you pay for to.

5
★★★★★

Johnny Rockets is a family type resturant and they serve Diner Style food. I would recommend to anybody.It ain't cheap but you get what you pay for to.

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Visiting this establishment is like a step back in time. The atmosphere is fun and the food is great. It's a great place to take a break from shopping while you're at MacArthur Mall.

5
★★★★★

Visiting this establishment is like a step back in time. The atmosphere is fun and the food is great. It's a great place to take a break from shopping while you're at MacArthur Mall.

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