Bombay Kids

★☆☆☆☆
  • 21100 Dulles Town Cir Ste 104

    Sterling, VA 20166

    Map & Directions
  • 703-444-7155

About Bombay Kids

Categories
  • Furniture Stores
  • Children's Furniture Stores
1.0 1
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Here is the story-then you decide. I went to the store (one day only internet coupon!) the mall was open, but the store was not. I waited for 30 minutes. Finally a young kid shows up, but he does not have the keys. He tried to call some people several times. We ended up leaving and taking my daughter to her soccer game and then returning back to the store. Of course they do not have the bed that I wnated in stock. They ordered it on Oct. 1. They told me the bed would be in in two weeks. They call on Thurs and tell me the bed is there. I go to the store-no bed! they tell me they are not sure what happend but would reorder and have the bed there the following thurs. Thus I call, yes it is there...go out there....bed not there. Called manager to leave three messages, no return call. Speak with manager a week later. Said bed will be there and I would get a discount. Call week later-no bed. Call get regional manager. He promised bed would be shipped next week to my house and he would call in couple of days to give me a delivery time and date. No call, no bed. Call back, they say they never heard of me or this complaint before. What? But all of the above has not a simple as it sounded. Of course when I called, I was on hold for long period of time. Had to repeat my info many, many times. It has been 7 weeks, still no bed!

1
★☆☆☆☆

Here is the story-then you decide. I went to the store (one day only internet coupon!) the mall was open, but the store was not. I waited for 30 minutes. Finally a young kid shows up, but he does not have the keys. He tried to call some people several times. We ended up leaving and taking my daughter to her soccer game and then returning back to the store. Of course they do not have the bed that I wnated in stock. They ordered it on Oct. 1. They told me the bed would be in in two weeks. They call on Thurs and tell me the bed is there. I go to the store-no bed! they tell me they are not sure what happend but would reorder and have the bed there the following thurs. Thus I call, yes it is there...go out there....bed not there. Called manager to leave three messages, no return call. Speak with manager a week later. Said bed will be there and I would get a discount. Call week later-no bed. Call get regional manager. He promised bed would be shipped next week to my house and he would call in couple of days to give me a delivery time and date. No call, no bed. Call back, they say they never heard of me or this complaint before. What? But all of the above has not a simple as it sounded. Of course when I called, I was on hold for long period of time. Had to repeat my info many, many times. It has been 7 weeks, still no bed!

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