Old Navy

★★★☆☆
  • 945 Emmet St N

    Charlottesville, VA 22903

    Map & Directions
  • 434-984-0167

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Earlier today I went to this store in hopes of returning a previously purchased shirt. I had the original bag and everything but since I was going to be biking there I didn't want to carry such a big bag around with me, so I folded the shirt into my backpack, along with the tag and recipe.

Upon entering the store and trying to return it, the manager and cashier refused to return my shirt, claiming that it was worn. I knew, however, that I had not worn this shirt for more than 15mins, the time it takes to wear it and take it off. When I asked her to locate the specific differences she spotted in my shirt and a new shirt, she could not point any out and simply refused to refund my money.

I have never felt so scammed before in my life, and hope that my experience at this store can give you an example of the management there

1
★☆☆☆☆

Earlier today I went to this store in hopes of returning a previously purchased shirt. I had the original bag and everything but since I was going to be biking there I didn't want to carry such a big bag around with me, so I folded the shirt into my backpack, along with the tag and recipe.

Upon entering the store and trying to return it, the manager and cashier refused to return my shirt, claiming that it was worn. I knew, however, that I had not worn this shirt for more than 15mins, the time it takes to wear it and take it off. When I asked her to locate the specific differences she spotted in my shirt and a new shirt, she could not point any out and simply refused to refund my money.

I have never felt so scammed before in my life, and hope that my experience at this store can give you an example of the management there

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1 out of 2 people found this review helpful.

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Earlier today I went to this store in hopes of returning a previously purchased shirt. I had the original bag and everything but since I was going to be biking there I didn't want to carry such a big bag around with me, so I folded the

3
★★★★★

Earlier today I went to this store in hopes of returning a previously purchased shirt. I had the original bag and everything but since I was going to be biking there I didn't want to carry such a big bag around with me, so I folded the

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Charlottesville Store-I made the mistake of writing a check-immediately return 1 item from purchase-it will take me 10 days to get my money back via check, because I wrote a check-Excuse me-You got paid the day I wrote the check-Why should I have to wait on my money. That is bad customer service. I will be returning all of the merchandise because of this. Nobody wants to tie up their money for 10 days when you have the merchandise and I have nothing. Then I have to call to chase my money no way. RIPOFF

1
★☆☆☆☆

Charlottesville Store-I made the mistake of writing a check-immediately return 1 item from purchase-it will take me 10 days to get my money back via check, because I wrote a check-Excuse me-You got paid the day I wrote the check-Why should I have to wait on my money. That is bad customer service. I will be returning all of the merchandise because of this. Nobody wants to tie up their money for 10 days when you have the merchandise and I have nothing. Then I have to call to chase my money no way. RIPOFF

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0 out of 1 people found this review helpful.

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Store Hours??: M-Sa 10-9, Su 11-7

Review text is too short!Review text is too short!Review text is too short!Review text is too short!Review text is too short!Review text is too short!

3
★★★☆☆

Store Hours??: M-Sa 10-9, Su 11-7

Review text is too short!Review text is too short!Review text is too short!Review text is too short!Review text is too short!Review text is too short!

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0 out of 1 people found this review helpful.

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I love a good bargain on cute clothes, especially for my daughter, but I recommend shopping online for Old Navy clothing in this area. Clothes are all over the floor, sale prices are not clearly marked and the staff is either unavailable or not knowledgeable.

2
★★☆☆☆

I love a good bargain on cute clothes, especially for my daughter, but I recommend shopping online for Old Navy clothing in this area. Clothes are all over the floor, sale prices are not clearly marked and the staff is either unavailable or not knowledgeable.

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