Sterling Family Practice

★★★★☆
  • 21135 Whitfield Pl 107

    Sterling, VA 20165

    Map & Directions
  • 703-421-7000

About Sterling Family Practice

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Years ago when I had knee pain, the nurse practioner at Sterling Family Practice (Dickerson) ordered an MRI, which I thought was completely unnecessary and quite frankly a ridiculous and overly cautious precuation ... until two months later when I was having surgery for a torn meniscus (I was so sad when she left). A few years after that I was suffering from what seemed to me to be the cold from hell, and Sarah Fletcher spent nearly four hours--at least one of those with a medical diagnosis tome on her knees--running tests and asking questions of me until she settled on a strange but accurate diagnosis--interstitial pneumonitis, a diagnosis she settled on after running Lyme's, Rocky Mountain, mold spore test and asking me a million questions about my recent activities, which significantly included a great deal of time spent breathing in air from a rat feces infested basement. Even when I moved two hours away, I still came to Sterling Family Practice for the excellent care. Currently, Cynthia Yew and Jessica Scalzo share duties as my practicioner of choice, and I still remain exceptionally pleased by the care that I receive. I did not personally care for Dr. Leon and would opt for a different appointment time if he were the only one available, but that has not happened since my first encounter with him about four years ago.

5
★★★★★

Years ago when I had knee pain, the nurse practioner at Sterling Family Practice (Dickerson) ordered an MRI, which I thought was completely unnecessary and quite frankly a ridiculous and overly cautious precuation ... until two months later when I was having surgery for a torn meniscus (I was so sad when she left). A few years after that I was suffering from what seemed to me to be the cold from hell, and Sarah Fletcher spent nearly four hours--at least one of those with a medical diagnosis tome on her knees--running tests and asking questions of me until she settled on a strange but accurate diagnosis--interstitial pneumonitis, a diagnosis she settled on after running Lyme's, Rocky Mountain, mold spore test and asking me a million questions about my recent activities, which significantly included a great deal of time spent breathing in air from a rat feces infested basement. Even when I moved two hours away, I still came to Sterling Family Practice for the excellent care. Currently, Cynthia Yew and Jessica Scalzo share duties as my practicioner of choice, and I still remain exceptionally pleased by the care that I receive. I did not personally care for Dr. Leon and would opt for a different appointment time if he were the only one available, but that has not happened since my first encounter with him about four years ago.

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Cynthia Yew is probably the best of all. She has helped me in many ways over the years. She is there for me any time I call. I know she is a busy woman with many patients and still finds time to call you back during working hours. Thank you so much for being there for my family. Your the best!!!

5
★★★★★

Cynthia Yew is probably the best of all. She has helped me in many ways over the years. She is there for me any time I call. I know she is a busy woman with many patients and still finds time to call you back during working hours. Thank you so much for being there for my family. Your the best!!!

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I have taken my family here for over 10 years. We are very happy with Cindy and Ralph. but rarely see Dr. Fletcher, I wonder if she still works there.
I have always felt that the support staff leaves something to be desired. I had a incident where I needed a refill and the front desk person started talking about the prescription very loud in the reception office, so everyone knew my problem. I was very embarressed. It is very hard to get through to a doctor, get a referral or refill and if you leave a message the doc's call you back after the phones are cut off, so if you miss it you can't call back.

Other than that, once you see the docs, they are very caring and knowledgable.

4
★★★★☆

I have taken my family here for over 10 years. We are very happy with Cindy and Ralph. but rarely see Dr. Fletcher, I wonder if she still works there.
I have always felt that the support staff leaves something to be desired. I had a incident where I needed a refill and the front desk person started talking about the prescription very loud in the reception office, so everyone knew my problem. I was very embarressed. It is very hard to get through to a doctor, get a referral or refill and if you leave a message the doc's call you back after the phones are cut off, so if you miss it you can't call back.

Other than that, once you see the docs, they are very caring and knowledgable.

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I've been a patient for at least 4 years. On 09/08/2009 experienced the Worst customer service by Melissa who by the way DOES NOT CARE if you have an appointment. I had an appointment at 9:20am and was seen by the RN at 10:10am. This is crazy the RN, Cindy said that she did not know why Melissa let the 9:50am patient go and make me wait longer. I am looking for another practice. I do not recommend this practice unless you like to wait and has nothing else to do for the rest of the day.

1
★☆☆☆☆

I've been a patient for at least 4 years. On 09/08/2009 experienced the Worst customer service by Melissa who by the way DOES NOT CARE if you have an appointment. I had an appointment at 9:20am and was seen by the RN at 10:10am. This is crazy the RN, Cindy said that she did not know why Melissa let the 9:50am patient go and make me wait longer. I am looking for another practice. I do not recommend this practice unless you like to wait and has nothing else to do for the rest of the day.

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Jessica Scalzo is a friendly and wonderful CNP who really takes the time to sit down and talk with you, but over the last few years the rest of the support staff (nurses and front desk staff) have really fallen short, which is a shame. There is usually at least an hour wait, but if it weren't for the consistent screw ups and miscommunications from the support staff, I would still be one of Jessica's patients.

2
★★☆☆☆

Jessica Scalzo is a friendly and wonderful CNP who really takes the time to sit down and talk with you, but over the last few years the rest of the support staff (nurses and front desk staff) have really fallen short, which is a shame. There is usually at least an hour wait, but if it weren't for the consistent screw ups and miscommunications from the support staff, I would still be one of Jessica's patients.

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Sterling Family Practice was recommended to me by some of my friends who were patients. At first, I was impressed by the office staff and doctors, very friendly and seemed interested in us as a patient. Since being a patient for several years, it seems that we have turned into just another number. We rarely see the doctor but instead see the RN or PA and not much time is spent. I am also very disappointed with the after-hours procedures, you are sent to see a doctor at an Urgent Care facility. I personally am starting to look for another doctor, the rest of the family are not as interested in moving, but we will discuss when I locate another doctor.

2
★★☆☆☆

Sterling Family Practice was recommended to me by some of my friends who were patients. At first, I was impressed by the office staff and doctors, very friendly and seemed interested in us as a patient. Since being a patient for several years, it seems that we have turned into just another number. We rarely see the doctor but instead see the RN or PA and not much time is spent. I am also very disappointed with the after-hours procedures, you are sent to see a doctor at an Urgent Care facility. I personally am starting to look for another doctor, the rest of the family are not as interested in moving, but we will discuss when I locate another doctor.

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I am rapidly approaching 65 years of age. In my time I have seen scores of physicians, and have been a patient of Dr. Ralph Leon for a little over two years. In all those years of doctors, I must proudly admit that I seem to have saved the BEST for last. Dr. Leon is first of all a Southern gentleman, who makes me feel as if I were his only patient, knowing, as I do, that he has many patients. He has managed my care through prostate problems, a Type II Diabetes diagnosis, and a host of lesser health issues. I look forward to seeing him each time, because he cares so much, listens so well, and is actively engaged no matter how many things are going on around him and in his life. I feel better after each visit, both physically and mentally. There are not enough accolades for this supremely talented young doctor. He is simply the BEST of the best, and anyone lucky enough to have him care for them is blessed indeed! Armin R.

5
★★★★★

I am rapidly approaching 65 years of age. In my time I have seen scores of physicians, and have been a patient of Dr. Ralph Leon for a little over two years. In all those years of doctors, I must proudly admit that I seem to have saved the BEST for last. Dr. Leon is first of all a Southern gentleman, who makes me feel as if I were his only patient, knowing, as I do, that he has many patients. He has managed my care through prostate problems, a Type II Diabetes diagnosis, and a host of lesser health issues. I look forward to seeing him each time, because he cares so much, listens so well, and is actively engaged no matter how many things are going on around him and in his life. I feel better after each visit, both physically and mentally. There are not enough accolades for this supremely talented young doctor. He is simply the BEST of the best, and anyone lucky enough to have him care for them is blessed indeed! Armin R.

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I have been a patient of Dr. Fletcher's for over 15 years now and I have referred friends and family to their office as well. Dr. Fletcher, Dr. Leon, Cindy Yew and Jessica Scalzo are all top notch medical professionals who put patients and care FIRST. I have seen all of them at one point or another, and each of them has a bedside manor that makes you feel that you have known them for years...like an old friend. I have always been so pleased with them that even though I moved to MD a year ago and now just moved to WV that I still continued to see them when necessary. The friends I have referred to them have thanked me a thousand times. Take comfort in knowing if you choose their practice, you won't be disappointed. -Nicole F.

5
★★★★★

I have been a patient of Dr. Fletcher's for over 15 years now and I have referred friends and family to their office as well. Dr. Fletcher, Dr. Leon, Cindy Yew and Jessica Scalzo are all top notch medical professionals who put patients and care FIRST. I have seen all of them at one point or another, and each of them has a bedside manor that makes you feel that you have known them for years...like an old friend. I have always been so pleased with them that even though I moved to MD a year ago and now just moved to WV that I still continued to see them when necessary. The friends I have referred to them have thanked me a thousand times. Take comfort in knowing if you choose their practice, you won't be disappointed. -Nicole F.

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I have gone to Dr. Leon at Sterling Family Practice for years. He is a relatively young doctor, has a great attitude towards his patients, and really makes you feel like he cares. The staff is great, and I never wait long at all. Even though I live in Arlington, I hike all the way out to Sterling because Dr. Leon is the best!!

5
★★★★★

I have gone to Dr. Leon at Sterling Family Practice for years. He is a relatively young doctor, has a great attitude towards his patients, and really makes you feel like he cares. The staff is great, and I never wait long at all. Even though I live in Arlington, I hike all the way out to Sterling because Dr. Leon is the best!!

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Sterling Family Practice is a great place. I have always received great care. Dr. Leon, my doctor, is excellent. He always works to ensure that the patient is given the best care and answers. He is always willing to take extra time with a patient an explain somehting more to them.

He is great. I would HIGHLY HIGHLY recommend him.

I don't even live near his office, but the trek is worth it!!!!!!!!!11

5
★★★★★

Sterling Family Practice is a great place. I have always received great care. Dr. Leon, my doctor, is excellent. He always works to ensure that the patient is given the best care and answers. He is always willing to take extra time with a patient an explain somehting more to them.

He is great. I would HIGHLY HIGHLY recommend him.

I don't even live near his office, but the trek is worth it!!!!!!!!!11

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