Liberty Medical Supply Inc

★★★☆☆
  • 2157 Apperson Dr

    Salem, VA 24153

    Map & Directions
  • 540-777-0000

About Liberty Medical Supply Inc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
2.6667 3
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Requested some medical supplies, stated that I was running low. Liberty representative said 'no problem, you're local-expect delivery in no more than 2 days'. Here it is 5 days later and no supplies. I called today and finally spoke to

3
★★★★★

Requested some medical supplies, stated that I was running low. Liberty representative said 'no problem, you're local-expect delivery in no more than 2 days'. Here it is 5 days later and no supplies. I called today and finally spoke to

.

I have received 3 bills for a payment that I made. I called and spoke to A/R rep Ronald Reeker when I rec'd the first bill after my payment was made . I told him I have my cancelled check, offered to send him a copy of it and he stated that the posting department is behind. I have since received two more bills for the same payment. I have left another message with his voicemail.

0
★☆☆☆☆

I have received 3 bills for a payment that I made. I called and spoke to A/R rep Ronald Reeker when I rec'd the first bill after my payment was made . I told him I have my cancelled check, offered to send him a copy of it and he stated that the posting department is behind. I have since received two more bills for the same payment. I have left another message with his voicemail.

Pros: received orders in a timely manner.

Cons: Very Unprofessional responses.

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I've called 3 times now, each time with unmet promises. My son is insulin dependent diabetic. The company keeps promising to send him insulin pump supplies and they don't come with no reason why. And I get promised a call back with no call back. Now, searching online this is common practice. It totally rips your heart out as your child is totally dependent to live on these supplies and to get such a flip response from the company kills you. What do you in this health care/insurance night mare!?

0
★☆☆☆☆

I've called 3 times now, each time with unmet promises. My son is insulin dependent diabetic. The company keeps promising to send him insulin pump supplies and they don't come with no reason why. And I get promised a call back with no call back. Now, searching online this is common practice. It totally rips your heart out as your child is totally dependent to live on these supplies and to get such a flip response from the company kills you. What do you in this health care/insurance night mare!?

Cons: Promises not delivered on

 

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