Alfa Shoe & Luggage Repair

★★★☆☆

About Alfa Shoe & Luggage Repair

Hours
Mon - Fri, 8am - 7pm; Sat, 8am - 5pm; Sun, closed
3.0 3
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The place is dirty, cluttered and unorganized. I went there to get a simple zipper replaced and the guy working wouldn't tell me what was wrong with the zipper. I suppose it wasn't that big a deal but he was extraordinarily rude. He was the same way to the two customers ahead of me. After talking to him for two seconds I knew he wasn't going to get my business. I'm a small business owner myself and customer service is everything. I don't understand how this person makes a living.

1
★☆☆☆☆

The place is dirty, cluttered and unorganized. I went there to get a simple zipper replaced and the guy working wouldn't tell me what was wrong with the zipper. I suppose it wasn't that big a deal but he was extraordinarily rude. He was the same way to the two customers ahead of me. After talking to him for two seconds I knew he wasn't going to get my business. I'm a small business owner myself and customer service is everything. I don't understand how this person makes a living.

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The handle on one of my suitcases was literally ripped off from the conveyor belt at the airport. I loved my luggage and didn?t want to replace it simply because it needed a new handle. So I took my suitcase to this shop. They were able to replace the handle in less than a week. My suitcase is now as good as new.

4
★★★★☆

The handle on one of my suitcases was literally ripped off from the conveyor belt at the airport. I loved my luggage and didn?t want to replace it simply because it needed a new handle. So I took my suitcase to this shop. They were able to replace the handle in less than a week. My suitcase is now as good as new.

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I have only had luggage repaired here, but they did the job, and they did it well. Offered suggestions on the life of my luggage, and was very helpful in getting quick, fairly priced repairs. A little difficult to maneuver in their small parking lot during weekday rush hour traffic.

4
★★★★☆

I have only had luggage repaired here, but they did the job, and they did it well. Offered suggestions on the life of my luggage, and was very helpful in getting quick, fairly priced repairs. A little difficult to maneuver in their small parking lot during weekday rush hour traffic.

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