Zee's Salon & Day Spa Inc

★★★☆☆
  • 121 Duke Of Gloucester St SW

    Roanoke, VA 24014

    Map & Directions
  • 540-345-7737

About Zee's Salon & Day Spa Inc

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3.25 16
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I've hated my look for years - no matter where I went, I always ended up looking the same. After years of frustration, Zee and her team have finally done it! I LOVE my new look - and gotten more comments about how much younger I

3
★★★★★

I've hated my look for years - no matter where I went, I always ended up looking the same. After years of frustration, Zee and her team have finally done it! I LOVE my new look - and gotten more comments about how much younger I

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I've been of client of Zee's for a long time and it used to be a great experience until she opened her own salon. I don't know why I keep going back. Habit, I guess. Plus it's hard to find a new hairdresser. But after this last experience, I don't have plans to return. All Zee cares about now is trying to sell you something and telling you how wonderful she is. Please! The past three or four times I've gone I've not even been acknowledged by the staff when I walk in the door. They literally look at me, smirk & turn the other way. "Do I offend?" That's extremely rude and is poor business practice. I truly believe that type of behavior stems from upper management. I've also had to wait up to 45 minutes (on more than one occasion) before the stylist even comes to get me. I have a life too people. If I schedule an appointment and am on time, I expect the same from you. At least come and tell me you are running late and will be w/ me as soon as possible. Better yet, pick up the phone and call me and I'll come in 45 minutes late. Don't just allow me to sit there all that time and act like you don't see me. It would be different if this had only happened once, but this is every time I go in there now. Quit overbooking and thinking about the almighty dollar and start considering your clients for a change. By the way, the girl that did my color this past time botched the heck out of it. Plus she was working on three other customers at the same time. She barely trimmed my hair and pushed me off on someone else real quick for blow drying/styling and didn't listen to a word I said. Had she gotten me in at my scheduled time, it probably wouldn't have been like that. Don't even know why I paid for it. Guess I was just in a hurry to get the hell out of there after having to wait so long. For as much money as I pay to get my hair done there, I should be treated like a queen and come out of that place looking like a friggin' supermodel. What a joke! If she continues to run her business the way she does now, she's going to run it straight into the ground.

1
★☆☆☆☆

I've been of client of Zee's for a long time and it used to be a great experience until she opened her own salon. I don't know why I keep going back. Habit, I guess. Plus it's hard to find a new hairdresser. But after this last experience, I don't have plans to return. All Zee cares about now is trying to sell you something and telling you how wonderful she is. Please! The past three or four times I've gone I've not even been acknowledged by the staff when I walk in the door. They literally look at me, smirk & turn the other way. "Do I offend?" That's extremely rude and is poor business practice. I truly believe that type of behavior stems from upper management. I've also had to wait up to 45 minutes (on more than one occasion) before the stylist even comes to get me. I have a life too people. If I schedule an appointment and am on time, I expect the same from you. At least come and tell me you are running late and will be w/ me as soon as possible. Better yet, pick up the phone and call me and I'll come in 45 minutes late. Don't just allow me to sit there all that time and act like you don't see me. It would be different if this had only happened once, but this is every time I go in there now. Quit overbooking and thinking about the almighty dollar and start considering your clients for a change. By the way, the girl that did my color this past time botched the heck out of it. Plus she was working on three other customers at the same time. She barely trimmed my hair and pushed me off on someone else real quick for blow drying/styling and didn't listen to a word I said. Had she gotten me in at my scheduled time, it probably wouldn't have been like that. Don't even know why I paid for it. Guess I was just in a hurry to get the hell out of there after having to wait so long. For as much money as I pay to get my hair done there, I should be treated like a queen and come out of that place looking like a friggin' supermodel. What a joke! If she continues to run her business the way she does now, she's going to run it straight into the ground.

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Be sure you understand Zee's gift certificate policy before purchasing one. They will not replace it if is loss or stolen so you'll be out of the money you spent.

1
★☆☆☆☆

Be sure you understand Zee's gift certificate policy before purchasing one. They will not replace it if is loss or stolen so you'll be out of the money you spent.

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I too felt conned into corrective color and left in tears. I cannot believe that they charged me full price for this horror. I specifically stated that I did not want all over color, just highlights, and they told me they needed to do corrective color. Truly, this is a fancy name for dying your hair its original color. The owner is pushy and abrasive, and I was approached several times to buy other services. I didn't feel that they cared about my hair, just my pocketbook. It was a disappointing experience.

1
★☆☆☆☆

I too felt conned into corrective color and left in tears. I cannot believe that they charged me full price for this horror. I specifically stated that I did not want all over color, just highlights, and they told me they needed to do corrective color. Truly, this is a fancy name for dying your hair its original color. The owner is pushy and abrasive, and I was approached several times to buy other services. I didn't feel that they cared about my hair, just my pocketbook. It was a disappointing experience.

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1 out of 1 people found this review helpful.

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I did a lot of research before trying this salon. My stylist Heather gave me a gorgeous cut with a style that really works. It's stunning if I may say so. Most telling is that I can reproduce the style equally well at home. I am pleasantly impressed.

The atmosphere was tasteful, professional and cordial with a lot of effort put on customer service. As important to me is that it seems very tidy and clean. My stylist tried really hard to make me feel special and pampered. Most people only write reviews when they are mad, and for her great work I wanted to write a positive review. Thanks so much.

2
★★★★★

I did a lot of research before trying this salon. My stylist Heather gave me a gorgeous cut with a style that really works. It's stunning if I may say so. Most telling is that I can reproduce the style equally well at home. I am pleasantly impressed.

The atmosphere was tasteful, professional and cordial with a lot of effort put on customer service. As important to me is that it seems very tidy and clean. My stylist tried really hard to make me feel special and pampered. Most people only write reviews when they are mad, and for her great work I wanted to write a positive review. Thanks so much.

Pros: Great cut, lovely salon

Cons: Wash stations need repair

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Awesome salon

2
★★★★★

Awesome salon

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Wow I can't say it enough, they were so amazing the color. And cut were perfect. The staff was so professional I really can't say it enough

2
★★★★★

Wow I can't say it enough, they were so amazing the color. And cut were perfect. The staff was so professional I really can't say it enough

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Zee's Salon...a little piece of heaven here in Roanoke! Great staff! Great atmosphere! Great services! My daughter, who is pregnant (our first grandchild!!) and I went recently for a manicure/pedicure...what fun! They had us in these amazing chairs where we could relax and talk (mostly laugh!). We really felt pampered with 4 technicians taking care of us...and we left feeling and looking good! I've gone there for years...the experience is truly THE BEST. Friendly, professional staff who work hard at making sure your experience is memorable and fun! I recently saw an article in the Roanoke Times...the owner (Zee Ritter) and her staff did a complete makeover and SPA day for a recent graduate of Bethany Hall...The story tells you not only a lot about the salon, but a lot about the type of caring people that work there. Pictures in the newpaper showed before and after shots...the transformation was truly amazing! (Google Zee's Day SPA, Bethany Hall to see the story) Thanks Zee! This just confirmed that you're not only a great place to go for "pampering"...you're great people at heart as well!

2
★★★★★

Zee's Salon...a little piece of heaven here in Roanoke! Great staff! Great atmosphere! Great services! My daughter, who is pregnant (our first grandchild!!) and I went recently for a manicure/pedicure...what fun! They had us in these amazing chairs where we could relax and talk (mostly laugh!). We really felt pampered with 4 technicians taking care of us...and we left feeling and looking good! I've gone there for years...the experience is truly THE BEST. Friendly, professional staff who work hard at making sure your experience is memorable and fun! I recently saw an article in the Roanoke Times...the owner (Zee Ritter) and her staff did a complete makeover and SPA day for a recent graduate of Bethany Hall...The story tells you not only a lot about the salon, but a lot about the type of caring people that work there. Pictures in the newpaper showed before and after shots...the transformation was truly amazing! (Google Zee's Day SPA, Bethany Hall to see the story) Thanks Zee! This just confirmed that you're not only a great place to go for "pampering"...you're great people at heart as well!

Pros: Knowledgeable, Friendly Staff, Great atmosphere

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See's salon and day spa is a wonderful escape!
They treated me like a queen their expertise in color and hair care certainly give them the title of masters. I ail not go anywhere else tell all your friends this is a well kept secret.

5
★★★★★

See's salon and day spa is a wonderful escape!
They treated me like a queen their expertise in color and hair care certainly give them the title of masters. I ail not go anywhere else tell all your friends this is a well kept secret.

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0 out of 1 people found this review helpful.

.

I also chose this salon due to the advertising of it being one of Roanoke's best salons. The atmosphere is very nice, my stylist herself was very courteous, the salon owner, however, was pushy, brash and took over the whole process. My color turned out horrible (truly truly horrible) and the salon owner even made a couple snide remarks. I ended up paying $250.00 for a horrible job, being insulted, and pressure sales. I'm normally happy if you just get a decent color and cut, not too hard to please, but this was for a special event, and I was extremely disappointed. I will neither return, nor recommend this to any of my other discerning friends! In general, this place is a "rip-off". BTW- I overheard several stylists complain about the owner, and likely the good talent that is there, doesn't stay long due to being treated that way.

0
★☆☆☆☆

I also chose this salon due to the advertising of it being one of Roanoke's best salons. The atmosphere is very nice, my stylist herself was very courteous, the salon owner, however, was pushy, brash and took over the whole process. My color turned out horrible (truly truly horrible) and the salon owner even made a couple snide remarks. I ended up paying $250.00 for a horrible job, being insulted, and pressure sales. I'm normally happy if you just get a decent color and cut, not too hard to please, but this was for a special event, and I was extremely disappointed. I will neither return, nor recommend this to any of my other discerning friends! In general, this place is a "rip-off". BTW- I overheard several stylists complain about the owner, and likely the good talent that is there, doesn't stay long due to being treated that way.

Pros: Stylist (my particular one) was very pleasant

Cons: Owner- rude and insulting, Price- ridiculously high for the results, HIGH PRESSURE SALES!

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I first went to Zee's because I had a gift certificate and I had always wanted to try it out. I was extremely disappointed.

HAIRCUT~*~ It was just "okay". Hairdresser like it stick straight so she flat ironed the heck out of it. (I like fullness and told her so. I guess she was more interested in the way she wanted it.)

~*~HIGHLIGHTS~*~ I loved my highlights by I cringed ever time I paid $125 plus tip!

~*~FACIAL~*~ ?? I was so expecting much more. I can rub lotion on my face.

~*~MANICURE~*~ Oh goodness, none of my callouses on my feet were filed off. My toenails looked nice, though.

~*~PEDICURE~*~ I was so embarrassed that I had to refile my fingernails - they were extremely square! I also had to clean out from under my nails, since they didn't do that at all after they were filed.

******I was overcharged by $20 one day and had to return across town to get it refunded to me after I discovered it.

~*~*~That's pretty much my experience so I won't be returning. I am still desperately looking for a good hairdresser. . .

0
★☆☆☆☆

I first went to Zee's because I had a gift certificate and I had always wanted to try it out. I was extremely disappointed.

HAIRCUT~*~ It was just "okay". Hairdresser like it stick straight so she flat ironed the heck out of it. (I like fullness and told her so. I guess she was more interested in the way she wanted it.)

~*~HIGHLIGHTS~*~ I loved my highlights by I cringed ever time I paid $125 plus tip!

~*~FACIAL~*~ ?? I was so expecting much more. I can rub lotion on my face.

~*~MANICURE~*~ Oh goodness, none of my callouses on my feet were filed off. My toenails looked nice, though.

~*~PEDICURE~*~ I was so embarrassed that I had to refile my fingernails - they were extremely square! I also had to clean out from under my nails, since they didn't do that at all after they were filed.

******I was overcharged by $20 one day and had to return across town to get it refunded to me after I discovered it.

~*~*~That's pretty much my experience so I won't be returning. I am still desperately looking for a good hairdresser. . .

Pros: Atmosphere, various services offered at one place, nice hair highlights

Cons: Unfriendly staff, unknowledgeable staff, Not listening to customers needs

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I went to get a haircut and they talked me into color, the color was awful then when I went to pay they told me it was corrective color and charged me more, then at the shampoo bowl they told me they had to condition my hair and used just regular conditioner I know because i use the same kind at home, what a rip off, i should of left when i walked in and felt the tension in that place.

1
★☆☆☆☆

I went to get a haircut and they talked me into color, the color was awful then when I went to pay they told me it was corrective color and charged me more, then at the shampoo bowl they told me they had to condition my hair and used just regular conditioner I know because i use the same kind at home, what a rip off, i should of left when i walked in and felt the tension in that place.

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1 out of 1 people found this review helpful.

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An advertisement in the Roanoke telephone directory for Zee's Salon states they are "color specialists," so I made an appointment for hair-color services. I had a consultation and I carefully explained to the stylist the hair-color I wanted, and I showed her two photographs of the desired color -- strawberry-blond. The color that I received was light brown! Needless to say, I do not recommend this salon for hair-color services.

0
★☆☆☆☆

An advertisement in the Roanoke telephone directory for Zee's Salon states they are "color specialists," so I made an appointment for hair-color services. I had a consultation and I carefully explained to the stylist the hair-color I wanted, and I showed her two photographs of the desired color -- strawberry-blond. The color that I received was light brown! Needless to say, I do not recommend this salon for hair-color services.

Cons: Expensive

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I had never been here before but received a gift certificate when my wife was pregnant. I went after having the baby and had a full pedicure. she said she fell asleep because it was sooo relaxing! You get more than a pedicure since they let you sit in a massage chair while they massage your feet. I have never had any other services here before, but I would definitely recommend getting a full pedicure here just once. It is worth the experience, even though it may cost more than other salons.

4
★★★★☆

I had never been here before but received a gift certificate when my wife was pregnant. I went after having the baby and had a full pedicure. she said she fell asleep because it was sooo relaxing! You get more than a pedicure since they let you sit in a massage chair while they massage your feet. I have never had any other services here before, but I would definitely recommend getting a full pedicure here just once. It is worth the experience, even though it may cost more than other salons.

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This place is great for color, and is also a good day spa. It has won awards from different magazines and stuff in the area. I was referred here by a random girl I met who had nice hair. I don't always go here, but I am bad about switching around. Honestly, I like going there for spa-type services the most. Try a pedicure or a facial.

PROS: Experienced, trustworthy staff
CONS: None

5
★★★★★

This place is great for color, and is also a good day spa. It has won awards from different magazines and stuff in the area. I was referred here by a random girl I met who had nice hair. I don't always go here, but I am bad about switching around. Honestly, I like going there for spa-type services the most. Try a pedicure or a facial.

PROS: Experienced, trustworthy staff
CONS: None

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I love this place! Their prices are reasonable and they're very professional and friendly. They massage your leg from the knee down during a pedicure and my legs felt like jello when I tried to get up. It was wonderful! They also have a great product selection and an atmosphere that makes you feel like a Goddess. They even remember my name when I come in and I don't go that often since I moved out of state, but I go whenever I can. They also have a great selection of services to choose from. I highly recommend them for an afternoon of luxury! My hairstylist there even gave me her home phone number in case I have a "hair emergency". Now THAT'S service! She gave me the best hair cut I've ever had.

2
★★★★★

I love this place! Their prices are reasonable and they're very professional and friendly. They massage your leg from the knee down during a pedicure and my legs felt like jello when I tried to get up. It was wonderful! They also have a great product selection and an atmosphere that makes you feel like a Goddess. They even remember my name when I come in and I don't go that often since I moved out of state, but I go whenever I can. They also have a great selection of services to choose from. I highly recommend them for an afternoon of luxury! My hairstylist there even gave me her home phone number in case I have a "hair emergency". Now THAT'S service! She gave me the best hair cut I've ever had.

Pros: reasonably priced, friendly, professional

Cons: no sauna, no locker room, not many ammenities

 

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