Les & Co Hair Design

★★★★☆
  • 4416 W Hundred Rd

    Chester, VA 23831

    Map & Directions
  • 804-796-2887

About Les & Co Hair Design

Categories
Hours
Sun 1pm-5pm, Tue-Fri 9am-9pm, Sat 9am-5pm

Personal Services

Personal Services
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I went to get my hair lightened a couple of weeks ago by Les, the owner, and left in tears. Les turned my hair orange because he overbooked himself on a Sunday and forgot about me in the corner while my hair overprocessed. I had to go to work the next day and fought tears the entire time because I was humiliated. I finally found Ahead of Hair in Midlothian and they corrected the God awful job Les did for me - unfortunately it took me over 3 hours to get it corrected. I am expecting and really was looking to treat myself to a cut and color but that turned into such an ordeal, I wish I would have trusted my instincts and stayed away from this crummy place. I believe in letting people know when you have an unpleasant experience - especially one that involved having your hair turned orange - so I've taken the time to write this review. Steer clear of this place if you can.

1
★☆☆☆☆

I went to get my hair lightened a couple of weeks ago by Les, the owner, and left in tears. Les turned my hair orange because he overbooked himself on a Sunday and forgot about me in the corner while my hair overprocessed. I had to go to work the next day and fought tears the entire time because I was humiliated. I finally found Ahead of Hair in Midlothian and they corrected the God awful job Les did for me - unfortunately it took me over 3 hours to get it corrected. I am expecting and really was looking to treat myself to a cut and color but that turned into such an ordeal, I wish I would have trusted my instincts and stayed away from this crummy place. I believe in letting people know when you have an unpleasant experience - especially one that involved having your hair turned orange - so I've taken the time to write this review. Steer clear of this place if you can.

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.

I went to get my hair lightened a couple of weeks ago by Les, the owner, and left in tears. Les turned my hair orange because he overbooked himself on a Sunday and forgot about me in the corner while my hair overprocessed. I had to go to

3
★★★★★

I went to get my hair lightened a couple of weeks ago by Les, the owner, and left in tears. Les turned my hair orange because he overbooked himself on a Sunday and forgot about me in the corner while my hair overprocessed. I had to go to

.

I have only been to Les & Co. for nail services, and I am extremely pleased with the results. The nail tech is professional, experienced, and does a phenomenal job. Many places can do a decent enough job on a brand new set of pink and white acrylic nails, but the true testament to their ability is how good your nails look after they have been filled. I had Rachel do a fill in on a set done at another salon, and I walked out of there looking like I had a brand new set of nails. I'm ecstatic! Though I have not had my hair done there, I did interact with the salon staff, and everyone was very friendly and pleasant, and it's a nice, clean salon. I highly recommend!

5
★★★★★

I have only been to Les & Co. for nail services, and I am extremely pleased with the results. The nail tech is professional, experienced, and does a phenomenal job. Many places can do a decent enough job on a brand new set of pink and white acrylic nails, but the true testament to their ability is how good your nails look after they have been filled. I had Rachel do a fill in on a set done at another salon, and I walked out of there looking like I had a brand new set of nails. I'm ecstatic! Though I have not had my hair done there, I did interact with the salon staff, and everyone was very friendly and pleasant, and it's a nice, clean salon. I highly recommend!

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I was a customer of this salon for 18 years, until recently. I think the main problem with this salon is that they overbook their stylists to the point where you are kept waiting for a very long time for your appointment. The last straw for me was making an appointment for my usual stylist (to do a color), being kept waiting, and then instead of doing my hair, he handed me off to a new girl who wasn't busy. I wasn't asked if I minded, I was just told she was going to do my hair. I let her and she did an ok job (but not as good as usual). My problem with this was I wanted the person I made the appointment with, and felt like my business didn't matter to them. This was not the first incident, but it was the last. The prices are rather expensive, and if I'm going to pay that much then I want to be treated better. The owner seems to care more about his constant redecorating of the salon than satisfying his long time customers. The salon does look very nice.

1
★★☆☆☆

I was a customer of this salon for 18 years, until recently. I think the main problem with this salon is that they overbook their stylists to the point where you are kept waiting for a very long time for your appointment. The last straw for me was making an appointment for my usual stylist (to do a color), being kept waiting, and then instead of doing my hair, he handed me off to a new girl who wasn't busy. I wasn't asked if I minded, I was just told she was going to do my hair. I let her and she did an ok job (but not as good as usual). My problem with this was I wanted the person I made the appointment with, and felt like my business didn't matter to them. This was not the first incident, but it was the last. The prices are rather expensive, and if I'm going to pay that much then I want to be treated better. The owner seems to care more about his constant redecorating of the salon than satisfying his long time customers. The salon does look very nice.

Pros: clean, pretty atmosphere,

Cons: customer service, expensive, long wait times

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I have been coming to Les and Company for years! They always do such a wonderful job and they have a very nice waiting area. Les is so nice and I got my hair done, color, cut, and style for around 95.00 and I have very long, thick, hair. I have also found it is one of the cheapest places to take my kids for a cut! Great staff, great place!!

5
★★★★★

I have been coming to Les and Company for years! They always do such a wonderful job and they have a very nice waiting area. Les is so nice and I got my hair done, color, cut, and style for around 95.00 and I have very long, thick, hair. I have also found it is one of the cheapest places to take my kids for a cut! Great staff, great place!!

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