Ace Tool And Equipment

★☆☆☆☆
Stihl
  • 7131 Lee Highway

    Falls Church, VA 22046

    Map & Directions
  • 703-532-5600

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I called the store inquire about a saw that could cut metal. The woman from the store was very rude and disrespectful! She told me about a $5 hand saw and just when I was going to ask about an ELECTRICAL saw that I could rent, she said she had to go and hung up! When I called back and asked to speak with the Manager, she said no and that she needed to move on to the next customer and then hung up on me again! I was shocked that ACE would hire such a rude person to be their representative! Usually small local businesses have courteous employees but this lady was the complete opposite and because of her attitude they lost a customer. Good luck if you try contacting them, apparently they have a one minute time limit for each customer.

1
★☆☆☆☆

I called the store inquire about a saw that could cut metal. The woman from the store was very rude and disrespectful! She told me about a $5 hand saw and just when I was going to ask about an ELECTRICAL saw that I could rent, she said she had to go and hung up! When I called back and asked to speak with the Manager, she said no and that she needed to move on to the next customer and then hung up on me again! I was shocked that ACE would hire such a rude person to be their representative! Usually small local businesses have courteous employees but this lady was the complete opposite and because of her attitude they lost a customer. Good luck if you try contacting them, apparently they have a one minute time limit for each customer.

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