Centreville Tire & Auto

★★☆☆☆
  • Centreville Square Shopping Ctr

    Chantilly, VA 20151

    Map & Directions
  • 703-803-8200

About Centreville Tire & Auto

Categories
  • Tires

Automotive

Automotive
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Gave them three tries to simply get the brakes repaired on a Honda Accord 2004. Failed each time! I then took it to Manassas Honda and was told that they had not turned the rotors (as I paid them to do). Honda repaired the brakes and they have been perfect. Took both receipts back to the manager at Centreville Tire & Auto, and they would not offer to make any kind of adjustment. I will never use or recommend Centreville Tire and Auto to anyone! If you can't fix the brakes on a 2004 Honda Accord? Well, enough said!

1
★☆☆☆☆

Gave them three tries to simply get the brakes repaired on a Honda Accord 2004. Failed each time! I then took it to Manassas Honda and was told that they had not turned the rotors (as I paid them to do). Honda repaired the brakes and they have been perfect. Took both receipts back to the manager at Centreville Tire & Auto, and they would not offer to make any kind of adjustment. I will never use or recommend Centreville Tire and Auto to anyone! If you can't fix the brakes on a 2004 Honda Accord? Well, enough said!

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Centreville Tire and Auto changed my transmission fluid in my 70/SE Volvo, year 2000. they replaced the transmission fluid with the wrong transmission fluid or different grade of transmission fluid (as recommended in my Service Manual for a 70/SE Volvo, year 2000 ) in a transmission that previously had Synthetic Transmission Fluid ?? after the transmission was drained or mixing Synthetic Transmission Fluid with regular grade Transmission Fluid. This action resulted in a Transmission Clutch Slippage Malfunction. I have document proof to validate my claim that because - Centreville Tire and Auto??s negligence or incompetence concerning the transmission fluid they replaced or put in my transmission during there services---was not originally Synthetic Transmission Fluid (as recommended by the Volvo Dealer) resulted in the malfunction of my Transmission. Note: Centreville Tire & Auto advertise that they are authorized to service Volvo cars. My vehicle was taken by Centreville Tire & Auto personnel, when they ran into a problem with my transmission, to an authorized Volvo Dealer who actually inspected my transmission and did a comprehensive evaluation on my transmission ?? that clearly validates the chronology that lead to the fault of my transmission. This inspection by the authorized Volvo Dealer resulted in documented proof that my transmission failed due to negligence of the Centreville Tire & Auto. I immediately submitted a compliant to the following Fairfax County Consumer Affairs Agency on 06/15/2008: Consumer Affairs Attention: Investigator Roy Seger Case Number#: 446749 Consumer Protection 12000 Government Center Parkway, Suite 433 Fairfax, VA 22035 The Fairfax Consumer Affairs conducted a 12 plus month investigation. What is most disturbing about this whole situation is that I had been taking my vehicles to Centreville Tire & Auto for routine periodic preventive maintenance service for well over five years. I never had any problems with this shop. So, this isn't some isolated vendetta on my part! I am a military veteran who served my country for 30 years. I am a successful Executive who works for a prestigious company in the Capital Belt area.

1
★☆☆☆☆

Centreville Tire and Auto changed my transmission fluid in my 70/SE Volvo, year 2000. they replaced the transmission fluid with the wrong transmission fluid or different grade of transmission fluid (as recommended in my Service Manual for a 70/SE Volvo, year 2000 ) in a transmission that previously had Synthetic Transmission Fluid ?? after the transmission was drained or mixing Synthetic Transmission Fluid with regular grade Transmission Fluid. This action resulted in a Transmission Clutch Slippage Malfunction. I have document proof to validate my claim that because - Centreville Tire and Auto??s negligence or incompetence concerning the transmission fluid they replaced or put in my transmission during there services---was not originally Synthetic Transmission Fluid (as recommended by the Volvo Dealer) resulted in the malfunction of my Transmission. Note: Centreville Tire & Auto advertise that they are authorized to service Volvo cars. My vehicle was taken by Centreville Tire & Auto personnel, when they ran into a problem with my transmission, to an authorized Volvo Dealer who actually inspected my transmission and did a comprehensive evaluation on my transmission ?? that clearly validates the chronology that lead to the fault of my transmission. This inspection by the authorized Volvo Dealer resulted in documented proof that my transmission failed due to negligence of the Centreville Tire & Auto. I immediately submitted a compliant to the following Fairfax County Consumer Affairs Agency on 06/15/2008: Consumer Affairs Attention: Investigator Roy Seger Case Number#: 446749 Consumer Protection 12000 Government Center Parkway, Suite 433 Fairfax, VA 22035 The Fairfax Consumer Affairs conducted a 12 plus month investigation. What is most disturbing about this whole situation is that I had been taking my vehicles to Centreville Tire & Auto for routine periodic preventive maintenance service for well over five years. I never had any problems with this shop. So, this isn't some isolated vendetta on my part! I am a military veteran who served my country for 30 years. I am a successful Executive who works for a prestigious company in the Capital Belt area.

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I have been using Centreville Tire and Auto to maintain both my vehicles since 1994. I have found them to be very reliable and honest in their dealings with the motoring public.
I own a 1987 Toyota Camry and a 2001 Dodge Durango 4x4, both of which are maintained by Robert and his excellent crew. Both vehicles get alignments twice a year, State Inspections and maintainance as required. the Toyota's life expectancy has probably been improved by the care provided by Centreville Tire and Auto.
As with any business, there are some negatives, but those few items are outweighed by the positive.

Martin Wade
Centreville, VA

4
★★★★☆

I have been using Centreville Tire and Auto to maintain both my vehicles since 1994. I have found them to be very reliable and honest in their dealings with the motoring public.
I own a 1987 Toyota Camry and a 2001 Dodge Durango 4x4, both of which are maintained by Robert and his excellent crew. Both vehicles get alignments twice a year, State Inspections and maintainance as required. the Toyota's life expectancy has probably been improved by the care provided by Centreville Tire and Auto.
As with any business, there are some negatives, but those few items are outweighed by the positive.

Martin Wade
Centreville, VA

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At Centreville Tire and Auto, they sell "MVP Cards" for $40. They include 3 free oil changes, 2 free state inspections and a number of other free and discounted services. I had my oil changed at this location for two years at this great price before I ran into a problem. I did't have enough cash on me to buy a new MVP card, but I needed an oil change, so I took my car to Walmart. It turns out that the last time Centreville Tire and Auto changed my oil, they put the filter on inccorrectly, and my tanks leaked several quarts of oil. The bottome line: good price, but keep an eye on them.

2
★★☆☆☆

At Centreville Tire and Auto, they sell "MVP Cards" for $40. They include 3 free oil changes, 2 free state inspections and a number of other free and discounted services. I had my oil changed at this location for two years at this great price before I ran into a problem. I did't have enough cash on me to buy a new MVP card, but I needed an oil change, so I took my car to Walmart. It turns out that the last time Centreville Tire and Auto changed my oil, they put the filter on inccorrectly, and my tanks leaked several quarts of oil. The bottome line: good price, but keep an eye on them.

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I love this place! Great customer service! I went in there with a broken wheel and they were awesome about fixing it. And, I felt like I got a decent deal. I will be using them again in the future and recommending them to everyone that I know!

1
★☆☆☆☆

I love this place! Great customer service! I went in there with a broken wheel and they were awesome about fixing it. And, I felt like I got a decent deal. I will be using them again in the future and recommending them to everyone that I know!

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I highly recommend this auto maintenance and repair facility. I first came to them because I received their coupon in the mail. After I talked to the owner, Gary, I found out that they not only offer competitive pricing (including almost-monthly coupons), but also provide quality service. The thing I like the most is their detailed explanation on what they are doing to my car. I have little knowledge about cars, but the technicians always explain the terms in plain English that I can understand. I feel comfortable when I talk to them, and they make me feel they are trustworthy. I use them as my regular maintenance and repair facility, even though I have to drive extra miles. Their services include (but not limited to) regular and seasonal maintenance, tire services, inspections, repair services (such as mufflers). They will set up a customer account for you and keep your complete vehicle history. The drop-off and pick-up are fast and hassle free. There are usually ample parking spaces since they are in the Centreville Square Shopping Center. If you have to wait for the service, there are many shops around for you to kill the time. They open 7 days a week (M-F: 7am-8pm, Sa: 7am-5pm, Su: 9am-4pm), but you need to call ahead for State Inspection because the inspector works different hours. You can sign up for their email club to get coupons you can actually use. However, they cannot perform heavy repairs because they are not a body shop. Also, sometimes they may be too busy and the work can be backed up.

PROS: Honest opinion, clear explanation, competitive pricing, quality work.
CONS: Busy schedule, parts need to be ordered, limited shuttle service.

5
★★★★★

I highly recommend this auto maintenance and repair facility. I first came to them because I received their coupon in the mail. After I talked to the owner, Gary, I found out that they not only offer competitive pricing (including almost-monthly coupons), but also provide quality service. The thing I like the most is their detailed explanation on what they are doing to my car. I have little knowledge about cars, but the technicians always explain the terms in plain English that I can understand. I feel comfortable when I talk to them, and they make me feel they are trustworthy. I use them as my regular maintenance and repair facility, even though I have to drive extra miles. Their services include (but not limited to) regular and seasonal maintenance, tire services, inspections, repair services (such as mufflers). They will set up a customer account for you and keep your complete vehicle history. The drop-off and pick-up are fast and hassle free. There are usually ample parking spaces since they are in the Centreville Square Shopping Center. If you have to wait for the service, there are many shops around for you to kill the time. They open 7 days a week (M-F: 7am-8pm, Sa: 7am-5pm, Su: 9am-4pm), but you need to call ahead for State Inspection because the inspector works different hours. You can sign up for their email club to get coupons you can actually use. However, they cannot perform heavy repairs because they are not a body shop. Also, sometimes they may be too busy and the work can be backed up.

PROS: Honest opinion, clear explanation, competitive pricing, quality work.
CONS: Busy schedule, parts need to be ordered, limited shuttle service.

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