Once Upon A Child

★★☆☆☆
  • 9770 Midlothian Turnpike

    Richmond, VA 23236

    Map & Directions
  • 804-272-2229

About Once Upon A Child

Details
Hours
Sun 24 Hours, Mon-Fri 9:30am-7pm, Sat 10am-6pm

Shopping

Shopping
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2.0 6
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DO NOT PATRONIZE THIS STORE! Just because something is cheap doesn't mean you have to support rude service and dishonesty. Don't consign either because trust me, you will not make $$$. They will give .20 cents per item and and then mark it up by 4-5 dollars for the customers. Staff is completely unwilling to care about their job or work with you. I saw an item I wanted to buy that had just been brought in and was told to wait 30 min before they could put it in the system. It was not busy at all and several employees were just standing around. Support yard sales or large consignment sales, they will be just as cheap and come from honest people.

1
★☆☆☆☆

DO NOT PATRONIZE THIS STORE! Just because something is cheap doesn't mean you have to support rude service and dishonesty. Don't consign either because trust me, you will not make $$$. They will give .20 cents per item and and then mark it up by 4-5 dollars for the customers. Staff is completely unwilling to care about their job or work with you. I saw an item I wanted to buy that had just been brought in and was told to wait 30 min before they could put it in the system. It was not busy at all and several employees were just standing around. Support yard sales or large consignment sales, they will be just as cheap and come from honest people.

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I went in to sell some of my daughters clothes that no longer fit her. Several of the clothes were Brand New, Brand Names, some had never been worn....and they refused them saying that they were stained, out of style (last years clothes), and torn. I went out of my way to check all items before taking them, not a single tear was on any of them, and I could not find any stains. And how is last years clothes out of style already? I would rather sell my daughters clothes in a yard sale and make less money, then to go to them again. (But the girls working there were very nice to me....I will give them that.)

2
★★☆☆☆

I went in to sell some of my daughters clothes that no longer fit her. Several of the clothes were Brand New, Brand Names, some had never been worn....and they refused them saying that they were stained, out of style (last years clothes), and torn. I went out of my way to check all items before taking them, not a single tear was on any of them, and I could not find any stains. And how is last years clothes out of style already? I would rather sell my daughters clothes in a yard sale and make less money, then to go to them again. (But the girls working there were very nice to me....I will give them that.)

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I went in there to sell some of my kids stuff. While I was waiting for them to go through the items I shopped around. I found some pjs I wanted and literally stood at the counter for over 5 minutes before they even acknowledge me standing there. Then they refused to take my stamp card with the discount. They claimed I couldnt use it the same day I filled it up which was a lie.

The girls at this store are VERY rude and disrespectful.

1
★☆☆☆☆

I went in there to sell some of my kids stuff. While I was waiting for them to go through the items I shopped around. I found some pjs I wanted and literally stood at the counter for over 5 minutes before they even acknowledge me standing there. Then they refused to take my stamp card with the discount. They claimed I couldnt use it the same day I filled it up which was a lie.

The girls at this store are VERY rude and disrespectful.

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I went to sell some used clothing and toys to them. They were pretty rude, and did not display any idea of proper customer service. I also did not want to buy anything from them since they were so rude...

2
★★☆☆☆

I went to sell some used clothing and toys to them. They were pretty rude, and did not display any idea of proper customer service. I also did not want to buy anything from them since they were so rude...

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Once Upon a Child offers new and gently used items for kids, including clothing,toys,furniture,and more.Their prices are low,and the merchandise is always great quality.The service is not always the friendliest,but the low prices keep me coming back for more.

3
★★★☆☆

Once Upon a Child offers new and gently used items for kids, including clothing,toys,furniture,and more.Their prices are low,and the merchandise is always great quality.The service is not always the friendliest,but the low prices keep me coming back for more.

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This store provided a lot of items in all sizes. The employees were not helpful, but rather busy talking. There is a lot of cheap brands such as Walmart and Target brands that you could get new at the store cheaper on clearance. Gymboree, Gap, Polo, and other names they advertise were few and far between.

PROS: There was a large variety of items
CONS: There were not many name brands

3
★★★☆☆

This store provided a lot of items in all sizes. The employees were not helpful, but rather busy talking. There is a lot of cheap brands such as Walmart and Target brands that you could get new at the store cheaper on clearance. Gymboree, Gap, Polo, and other names they advertise were few and far between.

PROS: There was a large variety of items
CONS: There were not many name brands

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