Elliott Chevrolet Cadillac

★★★★★
  • 1100 Greenville Ave

    Staunton, VA 24401

    Map & Directions
  • 540-885-1584

4.6667 6
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My husband and I flew to New Orleans to buy our 4dr Toyota Tacoma and drove up to Staunton,VA to buy the other used truck. We thought that the way their were pushing us to pay for the truck and get us out of dealership so they could close

3
★★★★★

My husband and I flew to New Orleans to buy our 4dr Toyota Tacoma and drove up to Staunton,VA to buy the other used truck. We thought that the way their were pushing us to pay for the truck and get us out of dealership so they could close

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I sent an inquiry on a 2011 Escalade that was priced low on the internet, Codie responded immediately and I eventually drove the hour and a half for a test drive. I ended up trading my old SRX and was very happy with the deal. Codie was very knowledgeable and made the whole process a breeze.

5
★★★★★

I sent an inquiry on a 2011 Escalade that was priced low on the internet, Codie responded immediately and I eventually drove the hour and a half for a test drive. I ended up trading my old SRX and was very happy with the deal. Codie was very knowledgeable and made the whole process a breeze.

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I found a leftover 2011 Escalade they had on the internet at a very good price. I sent an inquiry from Autotrader and got a response from Codie within 15 minutes. He finally convinced me to make the drive from Salem to take a test drive.

3
★★★★★

I found a leftover 2011 Escalade they had on the internet at a very good price. I sent an inquiry from Autotrader and got a response from Codie within 15 minutes. He finally convinced me to make the drive from Salem to take a test drive.

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I also have had great service from Elliott Chevrolet, I bought a used Mazda Rx8 from them and the transmission went out after I had it for less then a year, I did not buy an extended service contract, and they assisted in the repair by paying half of the repair, my trans installed was only $522

5
★★★★★

I also have had great service from Elliott Chevrolet, I bought a used Mazda Rx8 from them and the transmission went out after I had it for less then a year, I did not buy an extended service contract, and they assisted in the repair by paying half of the repair, my trans installed was only $522

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I disagree, I have had nothing but great service from Elliott Chevrolet they have always treated my family fair and helped us when we really needed them I highly reccomend Elliott Chevrolet.

5
★★★★★

I disagree, I have had nothing but great service from Elliott Chevrolet they have always treated my family fair and helped us when we really needed them I highly reccomend Elliott Chevrolet.

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Please take my advice and avoid Elliot at all costs. I moved here about two years ago and have been had nothing but problem after problem with the "service" department at Elliot. Honestly, it's hard to know where to begin to even scratch the surface of the incompetance that lies within the Elliot Chevrolet Service Department. After a couple years of going to place (why I put up with it for so long is beyond me), I have come to the conclusion that the people in this service department here will tell you one thing and then completely change it up on you and claim they told you something else. They are also not good at keeping in communication with you on your vehicles status. You have to constantly call them to make sure they get your vehicle in the shop. When you deal with them you really get the feeling that the only thing they are concerned with is their bottom line. It's basically as if from the moment you give them your keys all they want is for you to write that check and get your vehicle out of the shop, regardless of if the work was performed in a satisfactory manner or not. Lloyd (the shop manager) is a great bullshitter. He'll tell you anything to defuse a situation and get you out of there. I could go on and on about the things they have screwed up over the last two years, but I'm not sure if there is enough room in this form for me to do so. Bottom Line: DO NOT WASTE MONEY AT ELLIOT CHEVROLET!!! These guys are IDIOTS!

1
★☆☆☆☆

Please take my advice and avoid Elliot at all costs. I moved here about two years ago and have been had nothing but problem after problem with the "service" department at Elliot. Honestly, it's hard to know where to begin to even scratch the surface of the incompetance that lies within the Elliot Chevrolet Service Department. After a couple years of going to place (why I put up with it for so long is beyond me), I have come to the conclusion that the people in this service department here will tell you one thing and then completely change it up on you and claim they told you something else. They are also not good at keeping in communication with you on your vehicles status. You have to constantly call them to make sure they get your vehicle in the shop. When you deal with them you really get the feeling that the only thing they are concerned with is their bottom line. It's basically as if from the moment you give them your keys all they want is for you to write that check and get your vehicle out of the shop, regardless of if the work was performed in a satisfactory manner or not. Lloyd (the shop manager) is a great bullshitter. He'll tell you anything to defuse a situation and get you out of there. I could go on and on about the things they have screwed up over the last two years, but I'm not sure if there is enough room in this form for me to do so. Bottom Line: DO NOT WASTE MONEY AT ELLIOT CHEVROLET!!! These guys are IDIOTS!

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