Ourisman Chantilly Toyota

★★★★★
Let's Ride Together
  • 4135 Auto Park Cir

    Chantilly, VA 20151

    Map & Directions
  • 703-378-2121

About Ourisman Chantilly Toyota

Categories
Hours
Sales: Mon-Sat 9am-9pm, Sun 11am-5pm Service: Mon-Fri 7am-9pm, Sat 8am-6pm Parts: Mon-Fri 8am-8pm, Sat 8am-5pm

Automotive

Automotive
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I came here to get a second opinion about a state safety inspection that I had received from another toyota dealer. They confirmed that I had been mislead by the first place.
Everything about the service here was top notch. People were friendly. Service manager gave me all the information about the service the car needed. They were quick but took the time to get it right.

5
★★★★★

I came here to get a second opinion about a state safety inspection that I had received from another toyota dealer. They confirmed that I had been mislead by the first place.
Everything about the service here was top notch. People were friendly. Service manager gave me all the information about the service the car needed. They were quick but took the time to get it right.

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Excellent service, thanks to Daniel Guarnieri....he made me feel at home and taken care of...wouldn't hesitate to go back again, even though I drive an extra hour past the dealership (who I don't recommend) in Warrenton....it's worth the best service

5
★★★★★

Excellent service, thanks to Daniel Guarnieri....he made me feel at home and taken care of...wouldn't hesitate to go back again, even though I drive an extra hour past the dealership (who I don't recommend) in Warrenton....it's worth the best service

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Had a bad experience with another repair shop on my 2008 4Rnr. A good friend suggested I visit Ourisman Chantilly Toyota & referred me to James R. I contacted James & made an appointment. I actually dropped my vehicle of earlier than the scheduled appointment and James was able to accommodate the early drop off. He patiently listed to all of my concerns & thoroughly checked out my vehicle, keeping me up-to-date on the inspection & repairs. The excellent customer service James provided to me has restored my faith in bringing my vehicle back to the dealership for service. Thank you James!

Respectfully,
Marcie B.

5
★★★★★

Had a bad experience with another repair shop on my 2008 4Rnr. A good friend suggested I visit Ourisman Chantilly Toyota & referred me to James R. I contacted James & made an appointment. I actually dropped my vehicle of earlier than the scheduled appointment and James was able to accommodate the early drop off. He patiently listed to all of my concerns & thoroughly checked out my vehicle, keeping me up-to-date on the inspection & repairs. The excellent customer service James provided to me has restored my faith in bringing my vehicle back to the dealership for service. Thank you James!

Respectfully,
Marcie B.

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I have been going to Ourisman Chantilly Toyota for 10 years. I am always more than satisfied with their customer service. I recently went to get my inspection sticker renewed. They were prompt and returned my car washed!! I didn't expect that kind of service for a $16 sticker. My Prius is still running like a charm, but when I decide to trade it in, I will go to Ourisman Chantilly Toyota!

5
★★★★★

I have been going to Ourisman Chantilly Toyota for 10 years. I am always more than satisfied with their customer service. I recently went to get my inspection sticker renewed. They were prompt and returned my car washed!! I didn't expect that kind of service for a $16 sticker. My Prius is still running like a charm, but when I decide to trade it in, I will go to Ourisman Chantilly Toyota!

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I brought my Tundra in for regular service, which was done expertly - together with a car wash. My service manager, Mr. Paul Pourier, was very friendly and his team discovered that a tire pressure sensor was "jury rigged" by a local after-market chrome wheel dealer. They replaced the sensor and my truck is now like new. As a former military aviator, I appreciate expert maintenance - it kept me alive for 20 years! My truck is my first pickup and I am very happy with it!

5
★★★★★

I brought my Tundra in for regular service, which was done expertly - together with a car wash. My service manager, Mr. Paul Pourier, was very friendly and his team discovered that a tire pressure sensor was "jury rigged" by a local after-market chrome wheel dealer. They replaced the sensor and my truck is now like new. As a former military aviator, I appreciate expert maintenance - it kept me alive for 20 years! My truck is my first pickup and I am very happy with it!

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When we purchased the care from this dealer, we bought the package for all routine maintanence and oil-change. The cost of the maintanence package for five years was a good bargain for us. The quality of service is okay, they don't have shuttle service to go to home when you leave the car for service. I always prefer to have my routine services done from the dealer for atleast five years, so this works well for me.

3
★★★☆☆

When we purchased the care from this dealer, we bought the package for all routine maintanence and oil-change. The cost of the maintanence package for five years was a good bargain for us. The quality of service is okay, they don't have shuttle service to go to home when you leave the car for service. I always prefer to have my routine services done from the dealer for atleast five years, so this works well for me.

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