Magic Sweep Corporation

★★★☆☆
  • 938 Providence Rd

    Chesapeake, VA 23325

    Map & Directions
  • 757-523-2400

Home & Garden

Home & Garden
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3.0 5
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We get our gas fireplace inspected and cleaned yearly from Magic Sweep. The service representative is always punctual, professional and willing to anwer any question we may have. I highly reccomend this company.

2
★★★★★

We get our gas fireplace inspected and cleaned yearly from Magic Sweep. The service representative is always punctual, professional and willing to anwer any question we may have. I highly reccomend this company.

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We had Magic Sweep clean our fireplace last year. They did a great job and wrote on our ticket 10% military discount. We called them back this year to inquire about a installing a pellet burning fireplace insert. They quoted us almost $5,000 with the insert costing $1999. When we asked about the military discount, we were told that would not be FAIR to non-military to give us a discount. My husband was recently permanently disabled in the line of duty serving in the military. This is the most insulting comment I've ever heard. He gave his life so businesses like this can continue to operate. The clincher, Jim, the Owner made this comment on Memorial Day Weekend. Not MILITARY friendly--STAY AWAY.

http://local.yahoo.com/info-12811802-magic-sweep-corporation-chesapeake

1
★☆☆☆☆

We had Magic Sweep clean our fireplace last year. They did a great job and wrote on our ticket 10% military discount. We called them back this year to inquire about a installing a pellet burning fireplace insert. They quoted us almost $5,000 with the insert costing $1999. When we asked about the military discount, we were told that would not be FAIR to non-military to give us a discount. My husband was recently permanently disabled in the line of duty serving in the military. This is the most insulting comment I've ever heard. He gave his life so businesses like this can continue to operate. The clincher, Jim, the Owner made this comment on Memorial Day Weekend. Not MILITARY friendly--STAY AWAY.

http://local.yahoo.com/info-12811802-magic-sweep-corporation-chesapeake

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I would strongly recommend against using this company unless you like dealing with inept employees and rude managers. This company has absolutely no customer service skills and they protect their own when mistakes are made and they blame the customer for their mishaps. And their mistakes can be very costly and time-consuming to you as the consumer.

Save yourself the aggrevation and take your business elsewhere. The BBB will tell you they have a great rating but as the Virginian-Pilot illustrated the BBB is just a figure-head for these businesses. They take money from these businesses to prop up their "less than stellar" reputations. They will not step up to help you when you need them to resolve a valid complaint.

The only "magic" part about this company is that they will make your money and time disappear right before your very eyes and "sweep" you under the carpet so they can move on to the next customer!

1
★☆☆☆☆

I would strongly recommend against using this company unless you like dealing with inept employees and rude managers. This company has absolutely no customer service skills and they protect their own when mistakes are made and they blame the customer for their mishaps. And their mistakes can be very costly and time-consuming to you as the consumer.

Save yourself the aggrevation and take your business elsewhere. The BBB will tell you they have a great rating but as the Virginian-Pilot illustrated the BBB is just a figure-head for these businesses. They take money from these businesses to prop up their "less than stellar" reputations. They will not step up to help you when you need them to resolve a valid complaint.

The only "magic" part about this company is that they will make your money and time disappear right before your very eyes and "sweep" you under the carpet so they can move on to the next customer!

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Magic Sweep serviced our gas fireplace. We were highly impressed with their professional demeanor and extreme knowledge of gas fireplaces. Their honesty and intergrity are amazing in this age we're living in. They don't try to sell you something you don't need or can't use. They fixed and serviced our fire place and we will be certain to use them every year for service and recommend them to all of our friends.

4
★★★★☆

Magic Sweep serviced our gas fireplace. We were highly impressed with their professional demeanor and extreme knowledge of gas fireplaces. Their honesty and intergrity are amazing in this age we're living in. They don't try to sell you something you don't need or can't use. They fixed and serviced our fire place and we will be certain to use them every year for service and recommend them to all of our friends.

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I was pleased with the Magic Sweep service I recieved. The technician cleaned and inspected my chimney and let me know what needed to be repaired/replaced. No sales pressure, just an estimate should I decide to have the repairs. I expected my firebox to be cleaner, but was overall very satisfied.

4
★★★★☆

I was pleased with the Magic Sweep service I recieved. The technician cleaned and inspected my chimney and let me know what needed to be repaired/replaced. No sales pressure, just an estimate should I decide to have the repairs. I expected my firebox to be cleaner, but was overall very satisfied.

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