Crest Cleaners

★★★★☆
  • 5742 Union Mill Rd

    Clifton, VA 20124

    Map & Directions
  • 703-815-1025

About Crest Cleaners

4.0 2
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Been coming here 15 years. Always friendly staff and on time service. Price is bit expense but plenty of coupons available.

3
★★★★★

Been coming here 15 years. Always friendly staff and on time service. Price is bit expense but plenty of coupons available.

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I would only recommend this location for simple dry cleaning or laundering work that you need a quick turn-around time. They offer same-day service, and they have frequent customer discount cards and coupons available. You can even drop-off the items in an Express service bag without stepping in the store. For regular items, such as shirts, they seem to have an average cleaning quality. However, if you have delicate or items that need special care, I would advise you to stay away. Otherwise, you may end up spending much more money replacing your items. I had several bad experiences. They could not remove the animal hair on a jacket after they tried 3 times (the good thing is, they did not charge me for the additional cleaning due to my dissatisfaction). A soft leather jacket turned into hard plastic after it was returned to me, and the sleeves eventually broke due to the rigidness. When they ironed my dress pants, they did not smooth the pocket liners first. This caused undesirable creases on my pants. Therefore, their work is quick, but not detail-oriented. This is a chain store, and they offer coupons on their Website. They claim that they have sister stores that will service you when you are out of town. I have not used the other locations, so my review is specific to this particular store.

PROS: Same day service, Express Drop-off service, frequent customer discount.
CONS: Low quality cleaning on delicate items, careless pressing work on pants.

2
★★☆☆☆

I would only recommend this location for simple dry cleaning or laundering work that you need a quick turn-around time. They offer same-day service, and they have frequent customer discount cards and coupons available. You can even drop-off the items in an Express service bag without stepping in the store. For regular items, such as shirts, they seem to have an average cleaning quality. However, if you have delicate or items that need special care, I would advise you to stay away. Otherwise, you may end up spending much more money replacing your items. I had several bad experiences. They could not remove the animal hair on a jacket after they tried 3 times (the good thing is, they did not charge me for the additional cleaning due to my dissatisfaction). A soft leather jacket turned into hard plastic after it was returned to me, and the sleeves eventually broke due to the rigidness. When they ironed my dress pants, they did not smooth the pocket liners first. This caused undesirable creases on my pants. Therefore, their work is quick, but not detail-oriented. This is a chain store, and they offer coupons on their Website. They claim that they have sister stores that will service you when you are out of town. I have not used the other locations, so my review is specific to this particular store.

PROS: Same day service, Express Drop-off service, frequent customer discount.
CONS: Low quality cleaning on delicate items, careless pressing work on pants.

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