Solar Beach Tanning Salon Inc

★★☆☆☆
  • 6255 College Dr # D2

    Suffolk, VA 23435

    Map & Directions
  • 757-483-3900

About Solar Beach Tanning Salon Inc

Categories
  • Tanning Salons

Personal Services

Personal Services
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convenient locations I mostly go to the College Dr or Tyre Neck locations as between work and home. Love the friendly staff who are so helpful and informative. I would recommend Solar Beach to everyone

2
★★★★★

convenient locations I mostly go to the College Dr or Tyre Neck locations as between work and home. Love the friendly staff who are so helpful and informative. I would recommend Solar Beach to everyone

Pros: beds are well maintained

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Tried to cancel my membership before moving out of the area, and 90 days later I am still being charged and they refuse to help or cancel my account. Customer service is the worst. No return calls, No return emails, No help. As long as you want to join forever there is no problem . DO NOT EVER GIVE THEM YOUR BANK ACCOUNT OR CREDIT CARD NUMBER.

0
★☆☆☆☆

Tried to cancel my membership before moving out of the area, and 90 days later I am still being charged and they refuse to help or cancel my account. Customer service is the worst. No return calls, No return emails, No help. As long as you want to join forever there is no problem . DO NOT EVER GIVE THEM YOUR BANK ACCOUNT OR CREDIT CARD NUMBER.

Pros: Average salons, nothing special,

Cons: You can Join, But you can't cancel

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First thing you will notice is the tanning rooms don't even have a chair or place to put your clothes or belongings when your tanning...this is cheap. Guess you can just throw your stuff on the dirty floor. Second thing is you can pay for a premium membership but yet its still an extra fee everytime you use it. And lastly but not leastly, the customer service is really bad. You can join but if you ever try to stop your membership good luck with that. BEWARE. They will deny receiving phone calls, letters, emails, and they will not ever help you or call you back. I recommend not giving them any bank information at all...pay as you go if you want a crappy tanning salon.

0
★☆☆☆☆

First thing you will notice is the tanning rooms don't even have a chair or place to put your clothes or belongings when your tanning...this is cheap. Guess you can just throw your stuff on the dirty floor. Second thing is you can pay for a premium membership but yet its still an extra fee everytime you use it. And lastly but not leastly, the customer service is really bad. You can join but if you ever try to stop your membership good luck with that. BEWARE. They will deny receiving phone calls, letters, emails, and they will not ever help you or call you back. I recommend not giving them any bank information at all...pay as you go if you want a crappy tanning salon.

Pros: NONE

Cons: Cant stop your membership, cheap beds, extra fees, crappy

.

Could not stop my membership no matter what I did....certified letters send, numerous phone calls were ignored, finally had to go to my bank and block the charge since 4 months later they were still taking the money out....DON'T JOIN, YOU WILL BE SORRY!!!

0
★☆☆☆☆

Could not stop my membership no matter what I did....certified letters send, numerous phone calls were ignored, finally had to go to my bank and block the charge since 4 months later they were still taking the money out....DON'T JOIN, YOU WILL BE SORRY!!!

Pros: None, its like any other tanning salon

Cons: You can Join, but you can never cancel

.

Don't ever buy a membership to this place...because you can't cancel it. After sending 2 certified letters and calling over 30 times, they were still taking money out of my bank account. I had to get a new bank card to make them stop. Management never returns phone calls, and denies receiving the certified letters which they signed for. Don't join, pay as you go...or find another salon.

0
★☆☆☆☆

Don't ever buy a membership to this place...because you can't cancel it. After sending 2 certified letters and calling over 30 times, they were still taking money out of my bank account. I had to get a new bank card to make them stop. Management never returns phone calls, and denies receiving the certified letters which they signed for. Don't join, pay as you go...or find another salon.

Pros: Its a tanning salon alright

Cons: Nothing special, old beds, terrible management

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Ditto on the manager/owner being hard to reach. I signed up for the beach club and had the same problem resigning. I sent the letter, which conveniently was lost, and have been trying to get my money back for months now. After TONS of calls to the stores, having to explain my situation over and over again to different people, and leaving messages that are never returned, I know that I will NEVER GO BACK THERE!

0
★☆☆☆☆

Ditto on the manager/owner being hard to reach. I signed up for the beach club and had the same problem resigning. I sent the letter, which conveniently was lost, and have been trying to get my money back for months now. After TONS of calls to the stores, having to explain my situation over and over again to different people, and leaving messages that are never returned, I know that I will NEVER GO BACK THERE!

Pros: never a wait

Cons: Poor customer service, owner hard to reach

.

I was a member of the beach club and while I was using it everything was great. The people and the beds were wonderful. Then came the time that I had to cancel. I was told to write a certified letter to the Suffolk branch to cancel. I used the tanning bed for the last time in October and was told that it may take a month to cancel the member ship. Here it is January I am still being charged and every time I try to contact the manager she is never there and never gets back to me. I am very upset that I am no longer using the service and I feel as if I am being blown off. If there customer service is any indication I will never get reimbursed for the money that they have continued to take from me. Pay month by month if you are going to use this salon.

0
★☆☆☆☆

I was a member of the beach club and while I was using it everything was great. The people and the beds were wonderful. Then came the time that I had to cancel. I was told to write a certified letter to the Suffolk branch to cancel. I used the tanning bed for the last time in October and was told that it may take a month to cancel the member ship. Here it is January I am still being charged and every time I try to contact the manager she is never there and never gets back to me. I am very upset that I am no longer using the service and I feel as if I am being blown off. If there customer service is any indication I will never get reimbursed for the money that they have continued to take from me. Pay month by month if you are going to use this salon.

Pros: Never a long wait

Cons: Management has no customer service skills.

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Best tanning salon. Employees are very friendly and courteous. I have been to many other tanning salons and employees usually are not very friendly. The salon is beautiful and very clean. Hardly ever have to wait for a tanning bed and when I do its usually not very long.

2
★★★★★

Best tanning salon. Employees are very friendly and courteous. I have been to many other tanning salons and employees usually are not very friendly. The salon is beautiful and very clean. Hardly ever have to wait for a tanning bed and when I do its usually not very long.

 

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