Reston Florist

★★★☆☆
  • 11130 S Lakes Dr Ste K

    Reston, VA 20191

    Map & Directions
  • 703-620-4550

About Reston Florist

Hours
Mon 10:00 AM-06:00 PM;Tue 10:00 AM-06:00 PM;Wed 10:00 AM-06:00 PM;Thu 10:00 AM-06:00 PM;Fri 10:00 AM-06:00 PM;Sat 10:00 AM-06:00 PM

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Shopping
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.

Ordered flowers online (FTD type service) for a daughter's surgical recovery. Arrived days prior to surgery, not on date specified. Wrote Reston Floral Design and included order, which clearly stated Dec. 23 delivery; got following email:
We are sorry for any inconvenience with your delivery for your daughter. The order originated from our internet site (NOT TRUE. Talked to them by phone and placed online order through FTD type site.) and is automatically recorded in our system. The delivery date section you filled out said December 18th, (NOT TRUE) so our computer recorded this date and was created for that day. We are sorry to hear that her surgery was not scheduled until the 23rd of December, but the delivery date section was incorrectly filled out by the customer. (SEE NEXT SENTENCE) The customer explained December 23rd delivery in the delivery instruction section, but that is not always examined by our Dove system.(THEN WHY DO YOU HAVE IT?) We feel that our job has been completed effeceiently and we are sorry that the arrangement arrived too early but this was not our mistake. Therefore, we cannot refund your money for this order since it was successfully delviered in December 19th, as the internet section was filled out.
Thank you,
Reston Floral Design
HELLOOO! You are supposed to read your orders fully.
I would not recommend using these people. Their guarantee is worthless. My parents worked in the floral business for years and this is a company that I would not recommend.

0
★☆☆☆☆

Ordered flowers online (FTD type service) for a daughter's surgical recovery. Arrived days prior to surgery, not on date specified. Wrote Reston Floral Design and included order, which clearly stated Dec. 23 delivery; got following email:
We are sorry for any inconvenience with your delivery for your daughter. The order originated from our internet site (NOT TRUE. Talked to them by phone and placed online order through FTD type site.) and is automatically recorded in our system. The delivery date section you filled out said December 18th, (NOT TRUE) so our computer recorded this date and was created for that day. We are sorry to hear that her surgery was not scheduled until the 23rd of December, but the delivery date section was incorrectly filled out by the customer. (SEE NEXT SENTENCE) The customer explained December 23rd delivery in the delivery instruction section, but that is not always examined by our Dove system.(THEN WHY DO YOU HAVE IT?) We feel that our job has been completed effeceiently and we are sorry that the arrangement arrived too early but this was not our mistake. Therefore, we cannot refund your money for this order since it was successfully delviered in December 19th, as the internet section was filled out.
Thank you,
Reston Floral Design
HELLOOO! You are supposed to read your orders fully.
I would not recommend using these people. Their guarantee is worthless. My parents worked in the floral business for years and this is a company that I would not recommend.

Cons: Guarantee not worth spit

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This is a friendly, local shop that doesn't have that big, merchandiser feel. I've ordered custom arrangements where I was very specific and they came through perfectly; I've also just asked for "something bright and pretty for xx amount of dollars" and they've come up with great creations. They also have a nice selection of houseplants (and advice to go with) and nice everyday flowers. I've ordered from the website with no problems as well.

4
★★★★☆

This is a friendly, local shop that doesn't have that big, merchandiser feel. I've ordered custom arrangements where I was very specific and they came through perfectly; I've also just asked for "something bright and pretty for xx amount of dollars" and they've come up with great creations. They also have a nice selection of houseplants (and advice to go with) and nice everyday flowers. I've ordered from the website with no problems as well.

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These people are great for their bouquets. I wanted a bouquet for my cousins baby shower and they had a lovely baby bouquet collection. The 'Its a Boy' and 'Its a girl' baskets are very cute and popular. I finally decided on a basket bear arrangement and a huge basket of daisies. They are so pretty. Apart from this collection, they have flower bouquets for Birthdays, Christmas, Anniversaries, weddings, spring time and Autumn. I am definitely going here to pick up a bouquet for Thanksgiving!

3
★★★☆☆

These people are great for their bouquets. I wanted a bouquet for my cousins baby shower and they had a lovely baby bouquet collection. The 'Its a Boy' and 'Its a girl' baskets are very cute and popular. I finally decided on a basket bear arrangement and a huge basket of daisies. They are so pretty. Apart from this collection, they have flower bouquets for Birthdays, Christmas, Anniversaries, weddings, spring time and Autumn. I am definitely going here to pick up a bouquet for Thanksgiving!

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