Sports Marine Svc

★★★★☆
  • 1071 J Clyde Morris Blvd

    Newport News, VA 23602

    Map & Directions
  • 757-595-9333

About Sports Marine Svc

Automotive

Automotive
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I drove from Staunton, Va looking for parts for my boat and was very impressed with Don Watkins knowledge of what I needed for my boat. I decided to pay $724.91 for a new carb. just on Don's knowledge of what I needed and was impressed that owner Doug Hines was also working the floor. I was told that my carb would show up at there establishment and be checked for order accuracy and shipped directly to me. I ordered my carb on 4/30 and much to my suprise I had to call to find out when I would receive my part on 5/12. Was told Don would call and let me know status, had to call back 3 hours later to find out my part had just arrived and would be shipped that afternoon. received my part next day, 5/13, missing my carb base gasket that I was promised would be with carb. called on 5/14 and Don told me he would get one in the mail right away that he was sorry for inconvience. called back 5/20 and told my part hadn't came in yet please be patient. Called Friday, 5/4 and asked to talk to Doug Hines, owner who gave me the same old song and dance and after finally becoming frustrated after I was told it was only a $3 or $4 gasket I could go to auto parts store and buy one, Doug did find a gasket and put in the mail after business hours on Friday, 6/4 in which I received on Tues. 6/8. While Sports Marine Service on J. Clyde Morris Blvd staff is extermly knowledgeable I would suggest not buying any parts from them if you expect to get them in a timely manner. I have decided to go elsewhere to buy parts and accesiories in which I have already spent over $600 after the purchase of the carb.

2
★★☆☆☆

I drove from Staunton, Va looking for parts for my boat and was very impressed with Don Watkins knowledge of what I needed for my boat. I decided to pay $724.91 for a new carb. just on Don's knowledge of what I needed and was impressed that owner Doug Hines was also working the floor. I was told that my carb would show up at there establishment and be checked for order accuracy and shipped directly to me. I ordered my carb on 4/30 and much to my suprise I had to call to find out when I would receive my part on 5/12. Was told Don would call and let me know status, had to call back 3 hours later to find out my part had just arrived and would be shipped that afternoon. received my part next day, 5/13, missing my carb base gasket that I was promised would be with carb. called on 5/14 and Don told me he would get one in the mail right away that he was sorry for inconvience. called back 5/20 and told my part hadn't came in yet please be patient. Called Friday, 5/4 and asked to talk to Doug Hines, owner who gave me the same old song and dance and after finally becoming frustrated after I was told it was only a $3 or $4 gasket I could go to auto parts store and buy one, Doug did find a gasket and put in the mail after business hours on Friday, 6/4 in which I received on Tues. 6/8. While Sports Marine Service on J. Clyde Morris Blvd staff is extermly knowledgeable I would suggest not buying any parts from them if you expect to get them in a timely manner. I have decided to go elsewhere to buy parts and accesiories in which I have already spent over $600 after the purchase of the carb.

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Fast turnaround,fair price. Don and Gerry know how to trouble shoot problems and fix it right the first time. There are a lot of parts changers out there, they are a refreshing change. Some one tat actually knows what they are doing in this day and age.

5
★★★★★

Fast turnaround,fair price. Don and Gerry know how to trouble shoot problems and fix it right the first time. There are a lot of parts changers out there, they are a refreshing change. Some one tat actually knows what they are doing in this day and age.

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