Regional Veterinary Rfrrl Center

★★★★☆
  • 6651 Backlick Rd F

    Springfield, VA 22150

    Map & Directions
  • 703-451-8900

About Regional Veterinary Rfrrl Center

Hours
Daily 24 Hours
3.5 8
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Last week on November 29th, 2012 my husband brought in my dog to see Dr. Rebekah Westermeyer.

I scheduled the appointment because of concerns over my dog's dry skin and hair loss. I took her to see our regular vet and after diagnosing our dog with alopecia, our vet referred us to Dr. Westermeyer.

My husband returned home after his visit offended. He said that the visit with the vet was fine, short, simple, and pleasant. Dr. Westermeyer informed him this was normal for her breed which is Pomeranian.

As my husband was waiting to leave he was greeted by a vet tech there that goes by the name of "Baby". The vet tech informed my husband that the vet was concerned about our dog, and stated that we did not properly take care of our dog. When my husband asked her to clarify she stated that we did not properly clean or bathe her causing her to have the dry skin and hair.

I find this offensive in many ways. One, I am seeking a specialist and paying very good money to deal with my dog's dry skin and hair problems. If I was not a concerning pet owner why would I take my dog there? My husband and I have sought out different avenues and medications to treat our dog including driving an hour to your facility to be seen by a dermatologist. Seeking a specialist is not standard primary care for our beloved dog and shows that we care about our pet.

Secondly, our dog was clean and bathed before she arrived. She had a bath approximately 4 days before visiting your facility. If this is not proper care for our pet then what is? To accuse someone of not caring for their pet is very offensive.

This place lacks professionalism and I would give it zero stars if it was an option.

1
★☆☆☆☆

Last week on November 29th, 2012 my husband brought in my dog to see Dr. Rebekah Westermeyer.

I scheduled the appointment because of concerns over my dog's dry skin and hair loss. I took her to see our regular vet and after diagnosing our dog with alopecia, our vet referred us to Dr. Westermeyer.

My husband returned home after his visit offended. He said that the visit with the vet was fine, short, simple, and pleasant. Dr. Westermeyer informed him this was normal for her breed which is Pomeranian.

As my husband was waiting to leave he was greeted by a vet tech there that goes by the name of "Baby". The vet tech informed my husband that the vet was concerned about our dog, and stated that we did not properly take care of our dog. When my husband asked her to clarify she stated that we did not properly clean or bathe her causing her to have the dry skin and hair.

I find this offensive in many ways. One, I am seeking a specialist and paying very good money to deal with my dog's dry skin and hair problems. If I was not a concerning pet owner why would I take my dog there? My husband and I have sought out different avenues and medications to treat our dog including driving an hour to your facility to be seen by a dermatologist. Seeking a specialist is not standard primary care for our beloved dog and shows that we care about our pet.

Secondly, our dog was clean and bathed before she arrived. She had a bath approximately 4 days before visiting your facility. If this is not proper care for our pet then what is? To accuse someone of not caring for their pet is very offensive.

This place lacks professionalism and I would give it zero stars if it was an option.

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We recently brought our sick five year old Chihuahua to SEVH this past weekend. We arrived in distress and they immediately took our dog in their lab for observation. Within five minutes they had diagnosed the problem which was life threatening. The estimated price was over $4,000. We chose to save her life and move along with the emergency surgery. It's been a week and our dog has been doing pretty good. Yes, they are expensive but the customer service, staff, and care was well worth it. Our spoiled dog was rarely in her cage and was constantly being held by their amazing staff. I highly recommend them to anyone with an emergency or procedure. And on another note, we called our typical vet to schedule a blood test a week later. They wanted over $200 for the appointment and test. SEVH did this for $78.00 on the spot, no appointment necessary. They are a great option for small tests as well. Our dog and family really appreciate the kindness and professionalism.

Thank you!

5
★★★★★

We recently brought our sick five year old Chihuahua to SEVH this past weekend. We arrived in distress and they immediately took our dog in their lab for observation. Within five minutes they had diagnosed the problem which was life threatening. The estimated price was over $4,000. We chose to save her life and move along with the emergency surgery. It's been a week and our dog has been doing pretty good. Yes, they are expensive but the customer service, staff, and care was well worth it. Our spoiled dog was rarely in her cage and was constantly being held by their amazing staff. I highly recommend them to anyone with an emergency or procedure. And on another note, we called our typical vet to schedule a blood test a week later. They wanted over $200 for the appointment and test. SEVH did this for $78.00 on the spot, no appointment necessary. They are a great option for small tests as well. Our dog and family really appreciate the kindness and professionalism.

Thank you!

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I visited Springfield Emergency Vet Hospital in June of 2008. My beloved cat was in distress and in alot of pain. I called ahead and told them I was coming...they were at the door waiting for me, it was late on a Saturday night. They rushed my boy Max in the back and asked my permission to administer him pain meds. After the examination/diagnosis, a dr came out to speak to me. Unfortunately, the news was not good, her opinion was it was time to put Max down, he had suffered a blood clot and his hind legs were not working. (He had been being treated for 6 months for renal failure and also had cancer operation in Feb 08 for a cancerous growth on his hind paw). There was something clearly wrong with him, in my opinion, other than the blood clot. I took the dr. advice and put Max down, as painful as it was to me. I will tell you EVERYONE there at this Hospital, and I mean EVERYONE that had anything to do with Max and our "situation" was totally incredible. They were so caring and careful with him and so supportive of me during this awful nightmare I was going through. They could not have done more or been any nicer to me and Max. I recommend them highly.

5
★★★★★

I visited Springfield Emergency Vet Hospital in June of 2008. My beloved cat was in distress and in alot of pain. I called ahead and told them I was coming...they were at the door waiting for me, it was late on a Saturday night. They rushed my boy Max in the back and asked my permission to administer him pain meds. After the examination/diagnosis, a dr came out to speak to me. Unfortunately, the news was not good, her opinion was it was time to put Max down, he had suffered a blood clot and his hind legs were not working. (He had been being treated for 6 months for renal failure and also had cancer operation in Feb 08 for a cancerous growth on his hind paw). There was something clearly wrong with him, in my opinion, other than the blood clot. I took the dr. advice and put Max down, as painful as it was to me. I will tell you EVERYONE there at this Hospital, and I mean EVERYONE that had anything to do with Max and our "situation" was totally incredible. They were so caring and careful with him and so supportive of me during this awful nightmare I was going through. They could not have done more or been any nicer to me and Max. I recommend them highly.

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My dog was very ill and all of the staff there treated her like their own dog. They really went up and beyond the call of duty. They bought her a dog toy. In the mail, I received a cloth bag with a picture of my dog and the staff. They were very kind to me as well. I highly recommend this hospital. I feel my dog is alive because of their excellent care.

5
★★★★★

My dog was very ill and all of the staff there treated her like their own dog. They really went up and beyond the call of duty. They bought her a dog toy. In the mail, I received a cloth bag with a picture of my dog and the staff. They were very kind to me as well. I highly recommend this hospital. I feel my dog is alive because of their excellent care.

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I have come here many times, with my animals....the staff is always caring and straightforward. They try very hard to see everyone as quickly as possible, which is hard when you are an emergency hospital...

I am sorry that the person below had such a bad experience...but i do know that all of the referral practices are separate, so the internist that you saw has no ties to the emergency room or surgery dept, eye care, etc...

They have a wonderful staff there, hopefully, one doctor doesn't sour your opinion on the whole referral center...

5
★★★★★

I have come here many times, with my animals....the staff is always caring and straightforward. They try very hard to see everyone as quickly as possible, which is hard when you are an emergency hospital...

I am sorry that the person below had such a bad experience...but i do know that all of the referral practices are separate, so the internist that you saw has no ties to the emergency room or surgery dept, eye care, etc...

They have a wonderful staff there, hopefully, one doctor doesn't sour your opinion on the whole referral center...

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0 out of 2 people found this review helpful.

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My 14 month old vizsla was off his food one morning. Nothing unusual. That evening he was off his food still - VERY unusual. I took him to my regular vet (Dr. Schrinzel @ Hybla Valley). She was great, and immediately recognized that although his "vitals" were good, he was NOT his-self and recommended either Alexandria Emergency (w/ which I had BAD expererience) or Springfield Emergency. I took my baby to Springfield where I was greeted by a friendly, professional, compassionate and knowledgable staff. They looked over my "golden child" thoroughly and recognized some dehydration and abdominal pain. They admitted him and started running tests immediately. The first run of tests led them to recommending the next most likely test (which was NOT the most expensive). That test revealed my boy had swallowed bits of a rope toy which lodged in his small intestine. They performed surgery the same day he arrived and had part of his intestine removed. I have NO doubt that his survival is due soley to the dedicated staff of the critical care department. They did what they said, when they said, and kept me informed. He spent 3 days in critical care while recuperating and the vets, the techs, and the rest of the staff was WONDERFUL!. They treated me and my boy with kindness and compassion and didnt raise an eyebrow when I stopped by at odd hours to visit. They fully recognized him as my "child" and treated us accordingly. They eased my fears and made my worst nighmare tolerable. My baby is on the road to recovery, He is happy, healthy and grateful (and no longer playing w/ rope toys). I have never written a review of anything but these folks - well - they were spectacular. I would highly recommend them to ANYONE who is in an emergency situation (and I am VERY picky about my pets).

1
★☆☆☆☆

My 14 month old vizsla was off his food one morning. Nothing unusual. That evening he was off his food still - VERY unusual. I took him to my regular vet (Dr. Schrinzel @ Hybla Valley). She was great, and immediately recognized that although his "vitals" were good, he was NOT his-self and recommended either Alexandria Emergency (w/ which I had BAD expererience) or Springfield Emergency. I took my baby to Springfield where I was greeted by a friendly, professional, compassionate and knowledgable staff. They looked over my "golden child" thoroughly and recognized some dehydration and abdominal pain. They admitted him and started running tests immediately. The first run of tests led them to recommending the next most likely test (which was NOT the most expensive). That test revealed my boy had swallowed bits of a rope toy which lodged in his small intestine. They performed surgery the same day he arrived and had part of his intestine removed. I have NO doubt that his survival is due soley to the dedicated staff of the critical care department. They did what they said, when they said, and kept me informed. He spent 3 days in critical care while recuperating and the vets, the techs, and the rest of the staff was WONDERFUL!. They treated me and my boy with kindness and compassion and didnt raise an eyebrow when I stopped by at odd hours to visit. They fully recognized him as my "child" and treated us accordingly. They eased my fears and made my worst nighmare tolerable. My baby is on the road to recovery, He is happy, healthy and grateful (and no longer playing w/ rope toys). I have never written a review of anything but these folks - well - they were spectacular. I would highly recommend them to ANYONE who is in an emergency situation (and I am VERY picky about my pets).

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I am sorry the other reviewer had a bad experience with the bedside manner of the intern. Before I moved to a high-rise, my cat was indoor-outdoor and got severely hurt twice. Both times I called this hospital to let them know Iwas coming in and what the problem seemed to be, and that the cat would need to be stabilized. Both times there was an emergency vet there waiting to triage my cat. The second time, my cat could have lost his leg or died from bleeding if not for (a) the rapid and thorough emergency care and (b) the surgeon there who reconstructed his leg with 6 pins it. I waswartned the cat would at least limp forever....he wound up walking and running normally and lived another 10 years to age 17.

If I had concerns with a medical specialist, like the other reviewr- especially an intern or new person, I would try to be express that and hopefully get a senior medical person in there to review the case. For anybody with an emergency who can get to this hospital right off 95 on Springfield....I highly recommend them.

PROS:
CONS: Don't let the mixing bowl construction keep you away, easy to get to!

4
★★★★☆

I am sorry the other reviewer had a bad experience with the bedside manner of the intern. Before I moved to a high-rise, my cat was indoor-outdoor and got severely hurt twice. Both times I called this hospital to let them know Iwas coming in and what the problem seemed to be, and that the cat would need to be stabilized. Both times there was an emergency vet there waiting to triage my cat. The second time, my cat could have lost his leg or died from bleeding if not for (a) the rapid and thorough emergency care and (b) the surgeon there who reconstructed his leg with 6 pins it. I waswartned the cat would at least limp forever....he wound up walking and running normally and lived another 10 years to age 17.

If I had concerns with a medical specialist, like the other reviewr- especially an intern or new person, I would try to be express that and hopefully get a senior medical person in there to review the case. For anybody with an emergency who can get to this hospital right off 95 on Springfield....I highly recommend them.

PROS:
CONS: Don't let the mixing bowl construction keep you away, easy to get to!

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A couple of years ago, my husband and I had a beagle who had a rare infection. We were referred to Springfield Emergency Veterinary Hospital to see the internist on staff. While the facilities are state-of-the-art and some of the staff was great, we were very unimpressed with the internal medicine specialist. He behaved unprofessionally toward us, even though we had to have our dog put down. This is a good place to go if no other vet can help you-- it is a state of the art facility-- but I thought the vets we saw were a bit full of themselves and lacked compassion.

Update 6/29/06

And for the record, the vet we saw was one of the most senior vets on staff. He was the internist, not an intern. When we first got to the Springfield Emergency Veterinary Hospital we did see an intern and actually liked him better than the bigwig. It seemed to us that the vet we saw wanted to keep our dog around to study him, even though he was in a lot of pain and the care was very expensive. Again, this is a good place to go if no one else can help you... I'd probably try Southpaws Emergency Veterinary Hospital if I had another dog in trouble, though.

PROS: Cutting edge care
CONS: Unprofessional and arrogant veterinarians

2
★★☆☆☆

A couple of years ago, my husband and I had a beagle who had a rare infection. We were referred to Springfield Emergency Veterinary Hospital to see the internist on staff. While the facilities are state-of-the-art and some of the staff was great, we were very unimpressed with the internal medicine specialist. He behaved unprofessionally toward us, even though we had to have our dog put down. This is a good place to go if no other vet can help you-- it is a state of the art facility-- but I thought the vets we saw were a bit full of themselves and lacked compassion.

Update 6/29/06

And for the record, the vet we saw was one of the most senior vets on staff. He was the internist, not an intern. When we first got to the Springfield Emergency Veterinary Hospital we did see an intern and actually liked him better than the bigwig. It seemed to us that the vet we saw wanted to keep our dog around to study him, even though he was in a lot of pain and the care was very expensive. Again, this is a good place to go if no one else can help you... I'd probably try Southpaws Emergency Veterinary Hospital if I had another dog in trouble, though.

PROS: Cutting edge care
CONS: Unprofessional and arrogant veterinarians

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