Belk

★★☆☆☆
  • 1403 N Main Street

    Suffolk, VA 23434

    Map & Directions
  • 757-539-0477

About Belk

Categories
  • Department Stores
  • Women's Clothing Stores
  • Men's Clothing
  • Clothing Accessories Stores
  • Girl's Clothing
  • Boy's Clothing
  • Perfume
  • Shoe Stores
  • Jeans
  • Interior Decoration & Design
Hours
M-Sa 10am-9pm, Su 12pm-7pm
Emails
  • belk_customer_care@belk.com
Year Established
  • 1888
Products
  • women's clothing
  • men's
  • junior's
  • kids
  • accessories
  • home decor
  • fashion
  • jewelry
  • shoes
  • handbags
  • beauty
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Kim Rogers
  • Clinique
  • ND New Directions
  • Estee Lauder
  • Madison
  • Polo Ralph Lauren
  • Lancome
  • Izod
  • Saddlebred
  • Rafaella
  • Jones New York
  • J Khaki
  • Red Camel
  • Choices
  • Columbia Sportswear
  • Biltmore
  • Levi's
  • Chaps
  • L'OREAL
Languages
  • English
2.0 2
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.

It is unfortunate that Belk in Suffolk is hiring workers that do not have any idea how to provide customer service. I needed help at the Estee Lauder counter and no one was working the counter so I asked the Lancome worker for help. She was so rude and treated me in a demeaning way. Belk needs to train their employees or at least this employee on how to treat a customer. I was polite until the end when I asked to speak to a Manager. We left because the Manager did not show. I called the store later and the Manager did not even admit that she had been called to the counter. I will not waste my time shopping at Belk again.

1
★☆☆☆☆

It is unfortunate that Belk in Suffolk is hiring workers that do not have any idea how to provide customer service. I needed help at the Estee Lauder counter and no one was working the counter so I asked the Lancome worker for help. She was so rude and treated me in a demeaning way. Belk needs to train their employees or at least this employee on how to treat a customer. I was polite until the end when I asked to speak to a Manager. We left because the Manager did not show. I called the store later and the Manager did not even admit that she had been called to the counter. I will not waste my time shopping at Belk again.

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Belk of Suffolk is really quite nice in terms of friendliness and customer service, and clothing selection, but it is lacking in other areas.

The housewares section is practically nonexistent compared to most other Belks due to the small size of the store. Items are often not in stock and must be ordered. The items that are in are often quite expensive relative to what they should be.

If purchasing a wedding gift here, be prepared to not be able to find what you need. The selection is so scant.

On a positive note, this is a nice little store in terms of its clothing department and makeup counters. The employees are also quite friendly and seem willing to help customers in need.

PROS: Nice clothing and makeup counters
CONS: Selection of housewares is poor

3
★★★☆☆

Belk of Suffolk is really quite nice in terms of friendliness and customer service, and clothing selection, but it is lacking in other areas.

The housewares section is practically nonexistent compared to most other Belks due to the small size of the store. Items are often not in stock and must be ordered. The items that are in are often quite expensive relative to what they should be.

If purchasing a wedding gift here, be prepared to not be able to find what you need. The selection is so scant.

On a positive note, this is a nice little store in terms of its clothing department and makeup counters. The employees are also quite friendly and seem willing to help customers in need.

PROS: Nice clothing and makeup counters
CONS: Selection of housewares is poor

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Message from Belk

Come visit Belk of Suffolk, VA! Belk is where southern style lives. Celebrating 125 years of family-owned, family-operated business, Belk is a Southern-based retail chain that provides modern fashion, shoes and accessories for the entire family, as well as top-name cosmetics, a wedding registry and merchandise for the home. Belk seeks to satisfy the modern Southern lifestyle like no one else, so that our customers get the fashion they desire and the value they deserve. Our vision is for the modern Southern woman to count on Belk first – for her, for her family, for life. Stop by your local Belk at 1403 N Main Street, Suffolk, VA 23434 or call us at (757) 539-0477 for more information.

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