Emergency Veterinary Svc

★★★★★
4.9167 12
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Dear Emergency Vet Services of Roanoke,\r
We visited your office for the first time at 3:00 on Sunday October 13th. We had our beloved 15 year-old corgi Tad with us. Tad was in distress, had no color in his gums and was unable to

3
★★★★★

Dear Emergency Vet Services of Roanoke,\r
We visited your office for the first time at 3:00 on Sunday October 13th. We had our beloved 15 year-old corgi Tad with us. Tad was in distress, had no color in his gums and was unable to

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Adequate initial services with very high price, they took X-rays and gave them to us on a disc, however, when our vet tried to view the X-rays, it was blank. They failed to provide follow up report and x-rays for to our vet, even after

3
★★★★★

Adequate initial services with very high price, they took X-rays and gave them to us on a disc, however, when our vet tried to view the X-rays, it was blank. They failed to provide follow up report and x-rays for to our vet, even after

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I had to take my dog in for a massively broken nail around 5pm on a Sunday. $140 and three bandages later, we left. The Dr was extremely rude the entire visit, complaining about it "being a long day." I asked if I could back with my dog

3
★★★★★

I had to take my dog in for a massively broken nail around 5pm on a Sunday. $140 and three bandages later, we left. The Dr was extremely rude the entire visit, complaining about it "being a long day." I asked if I could back with my dog

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PLEASE DO NOT TRUST THESE PEOPLE WITH YOUR PRECIOUS ANIMALS!!!!! I took my dog of 10 years (who was like my first child) to this clinic because it was late at night when we had our emergency. While I was trying to spend quality time with

3
★★★★★

PLEASE DO NOT TRUST THESE PEOPLE WITH YOUR PRECIOUS ANIMALS!!!!! I took my dog of 10 years (who was like my first child) to this clinic because it was late at night when we had our emergency. While I was trying to spend quality time with

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Our dog had major surgery and our vet called to get pricing for a night at this emergency clinic. When we showed up and had already checked our dog in, the price doubled (from the $200-300 they told our vet to $350-650). When I asked why,

3
★★★★★

Our dog had major surgery and our vet called to get pricing for a night at this emergency clinic. When we showed up and had already checked our dog in, the price doubled (from the $200-300 they told our vet to $350-650). When I asked why,

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Several years ago, our then 1 year old doxie was bitten by a copperhead. Were it not for the care she received at this facility she would have died. Yes it was expensive and it took a few years to pay off the credit card debt. But the type

3
★★★★★

Several years ago, our then 1 year old doxie was bitten by a copperhead. Were it not for the care she received at this facility she would have died. Yes it was expensive and it took a few years to pay off the credit card debt. But the type

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I understand that a business is a business and they can't do it for free, but there should be some leniency here. When your pet has an emergency in the middle of the night, this was very obviously unexpected. Most people would be willing

3
★★★★★

I understand that a business is a business and they can't do it for free, but there should be some leniency here. When your pet has an emergency in the middle of the night, this was very obviously unexpected. Most people would be willing

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I took my dog to the emergency vet services of roanoke. He was very sick. They refused to treat my dog because I only had $200.00 of the $320.00 down payment that they asked for. It was a Sunday afternoon. I told them I would bring them some money the next day if they would treat my dog. They refused. I asked them to sell me the medicine that would save his life but they said they wouldn't. NOT COULDN'T. Wouldn't. My baby passed away because of it. And all because they were greedy and selfish. You people should be ashamed of yourselves for treating people and animals this way. They have this note on the recepits that they print when a payment is made to them that reads. "YOUR PETS ARE FAMILY" So let me ask this question of the people in charge of this hell hole! If your mother was sick would you let her die if she couldn't pay the bill all at once!!!! YOU PEOPLE MAKE ME SICK. AND YOU ALL KNOW WHERE YOU CAN GO.

0
★☆☆☆☆

I took my dog to the emergency vet services of roanoke. He was very sick. They refused to treat my dog because I only had $200.00 of the $320.00 down payment that they asked for. It was a Sunday afternoon. I told them I would bring them some money the next day if they would treat my dog. They refused. I asked them to sell me the medicine that would save his life but they said they wouldn't. NOT COULDN'T. Wouldn't. My baby passed away because of it. And all because they were greedy and selfish. You people should be ashamed of yourselves for treating people and animals this way. They have this note on the recepits that they print when a payment is made to them that reads. "YOUR PETS ARE FAMILY" So let me ask this question of the people in charge of this hell hole! If your mother was sick would you let her die if she couldn't pay the bill all at once!!!! YOU PEOPLE MAKE ME SICK. AND YOU ALL KNOW WHERE YOU CAN GO.

Pros: NONE

Cons: EVERYTHING

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My wife and I brought our 14 year old dog in for emergency care. We had no idea she was not to return home to us. Now she is in Heaven waiting for us. The personnel in this clinic should be commended for the care they took on our baby (Hazel). Even though they could not do anything for her, they kept her comfortable until the time came for her to leave us. The Doctor was a true professional to say the least, she provided us a detail description on her findings and our options as owners. I highly recommend this clinic to anyone with urgent care & general care needs. Thank You EVS !!

2
★★★★★

My wife and I brought our 14 year old dog in for emergency care. We had no idea she was not to return home to us. Now she is in Heaven waiting for us. The personnel in this clinic should be commended for the care they took on our baby (Hazel). Even though they could not do anything for her, they kept her comfortable until the time came for her to leave us. The Doctor was a true professional to say the least, she provided us a detail description on her findings and our options as owners. I highly recommend this clinic to anyone with urgent care & general care needs. Thank You EVS !!

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This is a blanket review from visits over the past 2 years.I have taken my sister with cat problems on a number of occasions and every visit has been a good one in my opinion.On one occasion she had to have a cat put down and everyone was very caring and compassionet.I personally have had one Choco Lab there twice with nothing but care and concern along with in depth explanation of the situation and treatment.I have also have had my Black Lab there on one occasion and again I had immediate care that was very professional and the staff was very helpful and courtious.I will not hesitate to take my pets there in an emergency situation.Also on all occasions they followed up with sending the info to my regular Vet and also called to check on my pet on more than one occasion.Thanks guys for being there when we needed you.

2
★★★★★

This is a blanket review from visits over the past 2 years.I have taken my sister with cat problems on a number of occasions and every visit has been a good one in my opinion.On one occasion she had to have a cat put down and everyone was very caring and compassionet.I personally have had one Choco Lab there twice with nothing but care and concern along with in depth explanation of the situation and treatment.I have also have had my Black Lab there on one occasion and again I had immediate care that was very professional and the staff was very helpful and courtious.I will not hesitate to take my pets there in an emergency situation.Also on all occasions they followed up with sending the info to my regular Vet and also called to check on my pet on more than one occasion.Thanks guys for being there when we needed you.

Pros: Very good pet care with with people who care about your pet.

Cons: None

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My Corgi was running down the hall of a hotel at 9pm and out of no where he starts limping severely. I looked around on google for an emergency vet and these guys are the only late night trauma clinic around. They took the dog right away and soon after, the trauma vet told us that he had torn his ACL. The doctor was very friendly, very knowledgeable, very reassuring, had excellent advice, and provided great care for my pet. We couldn't have asked for more, not to mention we're not from here and had concerns about the quality of an unknown vet, but now we know where to go in an emergency while in roanoke. This clinic specializes in late night visits, whatever the reason, they close at 8am while the other clinics are open and provide a special and very important service to the area. I recommend this veterinary emergency room very highly and if your animal needs care in the middle of the night don't think twice about using this clinic.

2
★★★★★

My Corgi was running down the hall of a hotel at 9pm and out of no where he starts limping severely. I looked around on google for an emergency vet and these guys are the only late night trauma clinic around. They took the dog right away and soon after, the trauma vet told us that he had torn his ACL. The doctor was very friendly, very knowledgeable, very reassuring, had excellent advice, and provided great care for my pet. We couldn't have asked for more, not to mention we're not from here and had concerns about the quality of an unknown vet, but now we know where to go in an emergency while in roanoke. This clinic specializes in late night visits, whatever the reason, they close at 8am while the other clinics are open and provide a special and very important service to the area. I recommend this veterinary emergency room very highly and if your animal needs care in the middle of the night don't think twice about using this clinic.

Pros: Knowledgeable, Friendly, Great Hours of Service, Excellent Care

Cons: Not a vet for continued regular treatment

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TOOK OUR DOG IN , VET DID NOT WANT TO TREAT ASSUMED DOG WAS BAD DUE TO BREED AND WRONG INFO....TOLD OUR DOG GOES TO LOCAL VET AND GROOMERS WITH NO PROBLEM AND HAS NEVER BIT ANYONE ALSO IS GOOD WITH OTHER PETS AND CHILDREN....VET MADE US FEEL AS IF ALL AFRO-AMERICAN PEOPLE RAISE THEIR PETS TO BE MEAN...WHICH OF COURSE IS UNTRUE..WE ARE FAMILY PEOPLE AND JUST WANT PROPER TREATMENT FOR OUR FAMILY PET WE LOVE!!!

0
★☆☆☆☆

TOOK OUR DOG IN , VET DID NOT WANT TO TREAT ASSUMED DOG WAS BAD DUE TO BREED AND WRONG INFO....TOLD OUR DOG GOES TO LOCAL VET AND GROOMERS WITH NO PROBLEM AND HAS NEVER BIT ANYONE ALSO IS GOOD WITH OTHER PETS AND CHILDREN....VET MADE US FEEL AS IF ALL AFRO-AMERICAN PEOPLE RAISE THEIR PETS TO BE MEAN...WHICH OF COURSE IS UNTRUE..WE ARE FAMILY PEOPLE AND JUST WANT PROPER TREATMENT FOR OUR FAMILY PET WE LOVE!!!

Pros: NONE

Cons: MISTREATMENT, UNFAIR, UNCARING

 

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