David Nygaard Fine Jewelers

★★★☆☆
Monday thru Friday, 10-6, Sat 10-5. Times of individual stores may vary.
  • 1635 Laskin Road

    Virginia Beach, VA 23451

    Map & Directions
  • 757-491-7685

About David Nygaard Fine Jewelers

Categories
  • Jewelry & Watch Stores
  • Jewelry

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3.0 3
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The mark-up on their merchandise is ridiculous! Other stores have better quality, better stones, and better designs at lower prices.

Also, "Voted Best Small Business" in 2005? My, how the mighty have fallen!

1
★☆☆☆☆

The mark-up on their merchandise is ridiculous! Other stores have better quality, better stones, and better designs at lower prices.

Also, "Voted Best Small Business" in 2005? My, how the mighty have fallen!

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Business Response:

Thank you for your input I would have to disagree with your facts on this one. Our prices are actually much lower than our competitors who offer the same quality, and the quality of the diamonds is the best available anywhere in the world. I personally make sure of this with each diamond. No one else offers even close to a ten year warranty on engagement rings. If you don't like my designs, so be it, but we have several award winning designers on staff, and I doubt you will find better execution or designs anywhere. Since 2005, we have added 2 more stores, so I don't think we have fallen too far. Really, you have given me nothing to improve on in your input, only name calling. I am sorry for your experience. It seems you were not really provided with a good view of our strengths.
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We have had a few mixed reviews with this store. I really think it all depends on your appearance when you walk in - if you look nice, as if you can afford to buy good jewelry, they are more than willing to come over and see if and how they can help. However, if you go in after a day of errands they are not quite as nice as they could be and often go to other customers first. Overall though they have been helpful and would work with us on prices. I'd go back to shop there again.

3
★★★☆☆

We have had a few mixed reviews with this store. I really think it all depends on your appearance when you walk in - if you look nice, as if you can afford to buy good jewelry, they are more than willing to come over and see if and how they can help. However, if you go in after a day of errands they are not quite as nice as they could be and often go to other customers first. Overall though they have been helpful and would work with us on prices. I'd go back to shop there again.

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Business Response:

Thank you Your review is quite helpful. Personally, I try not to make such judgements of people based on looks and dress, and would hope our people would follow suit. With six children in tow, my wife often runs errands and I would hope she would not be judged either. Since your review, we have made great strides in training and implementing a culture that respects all individuals. I would never want my stores to be known as sizing up customers, and as this was your experience, I will work to correct this. Please drop by one of the stores and let me know our progress. It would also help if you provided the store and date/time of your visit so I could better focus our training. Thanks again.
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We went to this store to look at engagement rings. From the time we walked in the store, the staff was so nice and helpful. They were very patient and let us take our time looking at rings. We ended up picking out a diamond and setting from the store and the staff was very accomodating from start to finish. The quality and selection of jewelry is excellent.

5
★★★★★

We went to this store to look at engagement rings. From the time we walked in the store, the staff was so nice and helpful. They were very patient and let us take our time looking at rings. We ended up picking out a diamond and setting from the store and the staff was very accomodating from start to finish. The quality and selection of jewelry is excellent.

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More about David Nygaard Fine Jewelers

Diamonds, jewelry, gifts. We offer full custom design and manufacturing services with our resident artisans. We also offer repairs, appraisals on site. As a manufacturing Jeweler, we also buy or remake jewelry using your old gold.

 

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