Hampton Inn & Suites Chincoteague-Waterfront

★★★☆☆
  • 4179 Main Street

    Chincoteague, VA 23336

    Map & Directions
  • 757-336-1616

About Hampton Inn & Suites Chincoteague-Waterfront

Categories
  • Hotels & Motels
Hours
M-Su 24hr

Hotels & Travel

Hotels & Travel
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3.0 2
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My husband and I made reservations on a credit card for this hotel. We ran late and had to cancel the first night, but told the hotel we were coming in the 2nd night and not to cancel our reservation. This was over 4th of July weekend. When my husband and I arrived, our room that had been reserved with a credit card was not available. There was no other rooms to be had on the island. When I contacted the owner-manager he told me he was sorry, but mistakes happen. I asked him what I was going to do since it was 4th of July weekend and there was nothing available. He basically said that he couldn't help me. He could have cared less. He was more interested in getting bigger bucks for the rooms. I was quite annoyed since it was 9:30 at night and all I got was ""I don't care attitude."" Finally the owner told me in a loud vice over the phone, ""Get out of my hotel now."" Real professional. This owner-manager is rude and arrogant and lacksd customer service skills. I wrote the corporate offices about him.\r\n\r\nGo elsewhere when you are on this island. It is not worth delaing with this worthless owner-manager.

0
★☆☆☆☆

My husband and I made reservations on a credit card for this hotel. We ran late and had to cancel the first night, but told the hotel we were coming in the 2nd night and not to cancel our reservation. This was over 4th of July weekend. When my husband and I arrived, our room that had been reserved with a credit card was not available. There was no other rooms to be had on the island. When I contacted the owner-manager he told me he was sorry, but mistakes happen. I asked him what I was going to do since it was 4th of July weekend and there was nothing available. He basically said that he couldn't help me. He could have cared less. He was more interested in getting bigger bucks for the rooms. I was quite annoyed since it was 9:30 at night and all I got was ""I don't care attitude."" Finally the owner told me in a loud vice over the phone, ""Get out of my hotel now."" Real professional. This owner-manager is rude and arrogant and lacksd customer service skills. I wrote the corporate offices about him.\r\n\r\nGo elsewhere when you are on this island. It is not worth delaing with this worthless owner-manager.

Pros: Pretty hotel

Cons: Rude owner-manager

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Award winning hotel resting on the Chincoteague Channel. There are beautiful views from most rooms. They have an indoor pool and jacuzzi. There is a breakfast buffet in the morning, with tables both indoor and outdoor overlooking the Channel. The staff is curteous and helpful and the rooms are immaculate. The parking lot is lined with beautifulyl manicured flower beds. If desired, you can walk out on a boardwalk behind the hotel and see local wildlife.

PROS: Beautiful and Clean
CONS: The pool and jacuzzi area has little privacy. Pricey

5
★★★★★

Award winning hotel resting on the Chincoteague Channel. There are beautiful views from most rooms. They have an indoor pool and jacuzzi. There is a breakfast buffet in the morning, with tables both indoor and outdoor overlooking the Channel. The staff is curteous and helpful and the rooms are immaculate. The parking lot is lined with beautifulyl manicured flower beds. If desired, you can walk out on a boardwalk behind the hotel and see local wildlife.

PROS: Beautiful and Clean
CONS: The pool and jacuzzi area has little privacy. Pricey

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