Floor Trader

★★★☆☆
  • 1104 Lynnhaven Pkwy Ste A

    Virginia Beach, VA 23452

    Map & Directions
  • 757-468-2020

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Sun 24 Hours, Mon-Fri 8:30am-8pm, Sat 9:30am-7pm

Home & Garden

Home & Garden
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Mill End Carpet Shop

4740 Virginia Beach Blvd Virginia Beach, VA

3.25 4
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My husband and I had just purchased our new home, which required some major carpet replacement due to the previous owner's multiple rotwilers! We were on a limited budet and researched several area carpet locations including home stores, retailers and contractor specialty locations. A friend of mine told me about Stone Mountain so we went to check it out.

What an awesome experience! They had a huge selection and what a great variety of prices to choose from. The people were so helpful and since we were ultimately carpeting most of our 2200 square foot home, we had lots of questions. They were answered in a most professional and friendly manner.

The installation was seamless (no pun intended)! They were on time, clean, and friendly (although that isn't really a necessity). No issues at all with the installation process.

I'm sorry the other person wasn't happy, but I can tell you that after having that much carpeting installed, it was an amazing experience and my husband and I would return in a second!

2
★★★★★

My husband and I had just purchased our new home, which required some major carpet replacement due to the previous owner's multiple rotwilers! We were on a limited budet and researched several area carpet locations including home stores, retailers and contractor specialty locations. A friend of mine told me about Stone Mountain so we went to check it out.

What an awesome experience! They had a huge selection and what a great variety of prices to choose from. The people were so helpful and since we were ultimately carpeting most of our 2200 square foot home, we had lots of questions. They were answered in a most professional and friendly manner.

The installation was seamless (no pun intended)! They were on time, clean, and friendly (although that isn't really a necessity). No issues at all with the installation process.

I'm sorry the other person wasn't happy, but I can tell you that after having that much carpeting installed, it was an amazing experience and my husband and I would return in a second!

Pros: The entire experience was positive!

Cons: I don't know of any!!!!

.

The people were rude and when you could get help they didnt help out alot. To get my product installed was horrible. I will never return to them....EVER

1
★★☆☆☆

The people were rude and when you could get help they didnt help out alot. To get my product installed was horrible. I will never return to them....EVER

Pros: Good Variety

Cons: Horrible service and bad attitudes

.

First of all they have the best selection of ceramic and porcelain tile than any of the stores I went to. Stores like Lowes and Home Depot just have plain nuetral colors. Anyway, I found the perfect tile at Stone Mountain. Yes, it was expensive but porcelain tile is expensive. Anyway, I was thrilled with my purchase. We got our tile down. Then mixed the grout and put it down. We found out that they gave us the wrong color grout as it started to dry (it was labeled wrong!)!!!!! We had to spend many, many days scraping it up so that we could put the correct color down. It was a mess. So if you do purchase from them double-check to make sure you get exactly what you selected. Anyway, I love the store and the products. The mix-up with the grout is really hard to get over though which is why I gave them 3 stars. They need to pay attention to detail and make sure their labels match before they give the product to thier customers!

3
★★★☆☆

First of all they have the best selection of ceramic and porcelain tile than any of the stores I went to. Stores like Lowes and Home Depot just have plain nuetral colors. Anyway, I found the perfect tile at Stone Mountain. Yes, it was expensive but porcelain tile is expensive. Anyway, I was thrilled with my purchase. We got our tile down. Then mixed the grout and put it down. We found out that they gave us the wrong color grout as it started to dry (it was labeled wrong!)!!!!! We had to spend many, many days scraping it up so that we could put the correct color down. It was a mess. So if you do purchase from them double-check to make sure you get exactly what you selected. Anyway, I love the store and the products. The mix-up with the grout is really hard to get over though which is why I gave them 3 stars. They need to pay attention to detail and make sure their labels match before they give the product to thier customers!

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They have a good selection on things, but they don't have the mom and pop connection like other smaller stores do. And sometimes you can find cheaper prices at other stores

3
★★★☆☆

They have a good selection on things, but they don't have the mom and pop connection like other smaller stores do. And sometimes you can find cheaper prices at other stores

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