Pet World

★★☆☆☆

About Pet World

Pets & Animals

Pets & Animals
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113 W Clarence St Lake Charles, LA

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2.3333 3
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Pet World needs to go out of business. The shops across the bridge are a lot better. The staff doesn't dress appropriate and the are not very knowledgeable. I went in the store to buy some things for my sugar gliders, animals that I bought from this store, and the girl working said they didn't have anything for them and didn't sell them. I took her to the back of the store and showed her the sugar gliders then she giggled and said "Oh I didn't know what they were." The cages are always dirty and there is a funny smell in there.

1
★☆☆☆☆

Pet World needs to go out of business. The shops across the bridge are a lot better. The staff doesn't dress appropriate and the are not very knowledgeable. I went in the store to buy some things for my sugar gliders, animals that I bought from this store, and the girl working said they didn't have anything for them and didn't sell them. I took her to the back of the store and showed her the sugar gliders then she giggled and said "Oh I didn't know what they were." The cages are always dirty and there is a funny smell in there.

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I went a few times for some basic aquarium supplies, and the girl at the counter (once I was able to get her attention) had no idea what I was looking for. A simple powerhead that is popular with many aquarists. After describing what I needed, I was shown the air pumps. That wasn't it, so I just left and had to go across the river.Besides the inattentive staff, the shop smelled of musty, pet soiled flooring. One woman there was more helpful than the others, though she did not look or dress professionally. I went in recently and was glad to see that things have gotten a bit better, though. That's understandable, they don't have a monopoly in Gloucester anymore, so they had to improve. I still wouldn't recommend this shop to anyone, but I hope they can continue to improve. I'll give them a chance again in a few more months.

2
★★☆☆☆

I went a few times for some basic aquarium supplies, and the girl at the counter (once I was able to get her attention) had no idea what I was looking for. A simple powerhead that is popular with many aquarists. After describing what I needed, I was shown the air pumps. That wasn't it, so I just left and had to go across the river.Besides the inattentive staff, the shop smelled of musty, pet soiled flooring. One woman there was more helpful than the others, though she did not look or dress professionally. I went in recently and was glad to see that things have gotten a bit better, though. That's understandable, they don't have a monopoly in Gloucester anymore, so they had to improve. I still wouldn't recommend this shop to anyone, but I hope they can continue to improve. I'll give them a chance again in a few more months.

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Pet World has everything you need for your pets. The staff provides ample information and decent service. The owner smokes in the shop though and it makes it difficult to spend more than 5 minutes in the store without needing fresh air (for us non-smokers that is)! Prices are reasonable for feeders. Supplies are a little pricier. I would not recommend grooming when it is provided. Twice my cat ended up with kennel cough after being groomed there.

4
★★★★☆

Pet World has everything you need for your pets. The staff provides ample information and decent service. The owner smokes in the shop though and it makes it difficult to spend more than 5 minutes in the store without needing fresh air (for us non-smokers that is)! Prices are reasonable for feeders. Supplies are a little pricier. I would not recommend grooming when it is provided. Twice my cat ended up with kennel cough after being groomed there.

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