Comfort Systems

★★★☆☆
  • 11081 Air Park Rd

    Ashland, VA 23005

    Map & Directions
  • 804-752-7087

About Comfort Systems

Details
Hours
Mon-Fri 8am-5pm
3.0 2
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I used Comfort Systems to check out the systems at my home 3 years ago. Then this winter A large piece of ice fell off of my roof and damaged a Heat pump. When I called they remembered doing buisiness with my family. they sent out a technician right away. He made the repairs and I was back to new in no time. I was impressed.

2
★★★★★

I used Comfort Systems to check out the systems at my home 3 years ago. Then this winter A large piece of ice fell off of my roof and damaged a Heat pump. When I called they remembered doing buisiness with my family. they sent out a technician right away. He made the repairs and I was back to new in no time. I was impressed.

Pros: They remember you

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Had Comfort Systems come out to do a simple maintenance on our heat pump. The guy looks at the furnace for about 5 minutes, did not clean a darn thing, but told me my blower was not locked up. Well no kidding, the blower was working fine! He then proceeds to the heat pump outside where he spends another 5 minutes. He then comes back in and tells me there is too much freon in it. He told me the charges to remove it, so I authorized it. He made such a big deal about federal law requiring them to recover freon into special drums and disposing of it properly. I was glad to pay them to do this. I want my heat pump to be right. So I sit back and watch him out of the window, and find him just dump this freon into the air. I saw NO recovery machine or special drum. I just paid the bill and sent him on his way. I then called another company out to do the same thing. They spent a whole hour on just my furnace, cleaning and checking every function of it. They then found the freon low on my heat pump. So I had to pay them to add more. Not only am I disappointed at the fact that they illegally dumped freon into the air, but they didn't do a proper maintenance on my system to begin with. The second company I called looked at it and asked when the last time I had it serviced, because it was filthy. Bottom line is, this company is un-ethical, breaks the law, and rips you off. I suggest that you call another company, unless you don't mind getting ripped off!!!

0
★☆☆☆☆

Had Comfort Systems come out to do a simple maintenance on our heat pump. The guy looks at the furnace for about 5 minutes, did not clean a darn thing, but told me my blower was not locked up. Well no kidding, the blower was working fine! He then proceeds to the heat pump outside where he spends another 5 minutes. He then comes back in and tells me there is too much freon in it. He told me the charges to remove it, so I authorized it. He made such a big deal about federal law requiring them to recover freon into special drums and disposing of it properly. I was glad to pay them to do this. I want my heat pump to be right. So I sit back and watch him out of the window, and find him just dump this freon into the air. I saw NO recovery machine or special drum. I just paid the bill and sent him on his way. I then called another company out to do the same thing. They spent a whole hour on just my furnace, cleaning and checking every function of it. They then found the freon low on my heat pump. So I had to pay them to add more. Not only am I disappointed at the fact that they illegally dumped freon into the air, but they didn't do a proper maintenance on my system to begin with. The second company I called looked at it and asked when the last time I had it serviced, because it was filthy. Bottom line is, this company is un-ethical, breaks the law, and rips you off. I suggest that you call another company, unless you don't mind getting ripped off!!!

Pros: None

Cons: Office staff is rude, technicians are incompetant etc/...

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