Vogue Flowers & Gifts Limited

★★★★☆
  • 1114 N Boulevard

    Richmond, VA 23230

    Map & Directions
  • 804-353-9600

About Vogue Flowers & Gifts Limited

Categories
  • Florists
  • Weddings and Events
Details
  • Plants
  • Funeral Flowers
  • Wedding Flowers
  • Gift Baskets
  • Wedding Supplies
Hours
M-Sa 8am-6pm, Su 10am-3pm
Special Offer
Voted the Best for the Past 16 Consecutive Years!
Year Established
  • 1985
Services
  • Funerals
  • Shipping
  • Weddings
  • Anniversaries
  • Bridal Showers
  • Baby Showers
  • Same Day Service
  • Phone Orders
  • Online Orders
  • Shipping

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Products

Floral & Balloon Arrangements

    Plants Retail

      Wedding Flowers

        Florists

          Funeral Flowers

            3.5 4
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            .

            I had heard about the option to buy and arrange my own wedding flowers at Vogue, so I decided to try it. What a mistake! After I picked out the flowers I would be using, I was vaguely waved towards a counter in the back. There was nothing there except the empty table- no clippers, no knives, no tape, no wire, not even any water. The employees were all too busy discussing their plans for the weekend to offer any assistance or even keep an eye on us. I arranged all the flowers for my reception with nothing but a pocket knife and the water from my water bottle. I was then told that there was no way they could possibly store them for me, and I would have to take them all immediately. They charged me for floral tape to wrap two stems together, and they charged me for a used box to put all the vases in. Half the flowers were dead by the next morning. When I tried to call and complain, I was told that they were not responsible for flowers once they left the shop. The prices, which I had been told were so wonderful, were much higher than they would have been at Kroger. I will never be going back there!

            1
            ★☆☆☆☆

            I had heard about the option to buy and arrange my own wedding flowers at Vogue, so I decided to try it. What a mistake! After I picked out the flowers I would be using, I was vaguely waved towards a counter in the back. There was nothing there except the empty table- no clippers, no knives, no tape, no wire, not even any water. The employees were all too busy discussing their plans for the weekend to offer any assistance or even keep an eye on us. I arranged all the flowers for my reception with nothing but a pocket knife and the water from my water bottle. I was then told that there was no way they could possibly store them for me, and I would have to take them all immediately. They charged me for floral tape to wrap two stems together, and they charged me for a used box to put all the vases in. Half the flowers were dead by the next morning. When I tried to call and complain, I was told that they were not responsible for flowers once they left the shop. The prices, which I had been told were so wonderful, were much higher than they would have been at Kroger. I will never be going back there!

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            Business Response:

            We apologize to Mandy for her bad experience, but don??t understand how we can have such a miscommunication. Every employee knows the company policies and deals with do-it-yourself -brides weekly, so we are at a loss in trying to explain how the things described in your review took place. We encourage any customer that has an unsatisfactory experience to discuss the problem with management immediately, so we may have a chance to correct the situation. We strive to meet every customer??s expectations and do not want anyone walking away unhappy. The option of brides doing their own wedding flowers is very popular and often takes place at Vogue Flowers. We offer the space and tools to work with, plus we store the flowers overnight in our coolers, however we do not deliver DIY arrangements. We can answer questions that come up, but do not help with the actual design. The bride pays for the flowers and supplies used such as wires, tape, picks, containers etc. Our policy regarding this is stated on our website. We would never charge for a cardboard box and always offer water for the arrangements. We stand behind the quality of our flowers and will replace any bad product within 48 hours.
            .

            Vogue is the greatest florist in Richmond. Their prices can't be beat, and they have multiple locations in the Richmond area (including one Downtown). They do a great job all bouquets of all sizes, and their staff will gladly offer you suggestions to suit your budget. They definitely have the best prices during Valentine's Day, and make giving flowers a lot easier on your sanity and wallet.

            PROS: Price.
            CONS: None.

            5
            ★★★★★

            Vogue is the greatest florist in Richmond. Their prices can't be beat, and they have multiple locations in the Richmond area (including one Downtown). They do a great job all bouquets of all sizes, and their staff will gladly offer you suggestions to suit your budget. They definitely have the best prices during Valentine's Day, and make giving flowers a lot easier on your sanity and wallet.

            PROS: Price.
            CONS: None.

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            .

            Because Vogue is a bigger florist than others in Richmond, I didn't feel I got the personalized service for my wedding that I got at other places. The woman who does the wedding flowers is very knowledgeable, but did a lot of telling me what I wanted instead of asking me what I wanted. Prices were a little on the high end compared to other quotes I received from other florists, but I have no doubt that the flowers would have been beautiful had I used them. We just didn't seem to click.

            3
            ★★★☆☆

            Because Vogue is a bigger florist than others in Richmond, I didn't feel I got the personalized service for my wedding that I got at other places. The woman who does the wedding flowers is very knowledgeable, but did a lot of telling me what I wanted instead of asking me what I wanted. Prices were a little on the high end compared to other quotes I received from other florists, but I have no doubt that the flowers would have been beautiful had I used them. We just didn't seem to click.

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            .

            I had no idea what kinds of flowers I wanted for my wedding. All I knews was that I wanted lots of them, and for them to be purple and creme colored. Armed with just that information, I went to Vogue Flowers and described what I wanted. I was instantly put at ease by the staff. They knew exactly what I wanted, even before I knew! Thye made suggestions, showed me samples, described in great detail the types of flowers that would look best at my wedding. Even better, they did not try and talk me into having tons of stuff that I didn't really need, nor quote me an astronomical fee. They came early to the wedding, set up quickly, and were gone, leaving the Church looking gorgeous. I was thrilled! You will be too!

            5
            ★★★★★

            I had no idea what kinds of flowers I wanted for my wedding. All I knews was that I wanted lots of them, and for them to be purple and creme colored. Armed with just that information, I went to Vogue Flowers and described what I wanted. I was instantly put at ease by the staff. They knew exactly what I wanted, even before I knew! Thye made suggestions, showed me samples, described in great detail the types of flowers that would look best at my wedding. Even better, they did not try and talk me into having tons of stuff that I didn't really need, nor quote me an astronomical fee. They came early to the wedding, set up quickly, and were gone, leaving the Church looking gorgeous. I was thrilled! You will be too!

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            Message from Vogue Flowers & Gifts Limited

            Flowers are our passion; every day our focus is on providing a large selection of quality flowers and incomparable floral designs at a great price thus offering our customers exceptional value and service.





            More about Vogue Flowers & Gifts Limited

            European Designs, Garden Baskets, Unique Flowers, Plants, Fruits, Gourmet Baskets, Fresh and Silk Flowers,and Balloons. Working with brides to create the perfect occasion,they create the perfect bouquets. Seminars offered to design the perfect arrangements.

             

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