Tops Cleaners

★★★☆☆

About Tops Cleaners

3.0 2
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I strongly recommend Topps Cleaners.

I have used them for at least six years, and I have given them probably in excess of 1,500 garments (mostly shirts) to clean. I never have had a problem with anything.

They are very efficient, and they are also conveniently located. They always get me in and out very quickly, even thought they are always very busy and have many, many customers in Arlington VA. They also seem to support a number of local organizations throughout Arlington as well (although I have never asked them to support an organization of mine)

One of the best businesses in Arlington, in my opinion.

5
★★★★★

I strongly recommend Topps Cleaners.

I have used them for at least six years, and I have given them probably in excess of 1,500 garments (mostly shirts) to clean. I never have had a problem with anything.

They are very efficient, and they are also conveniently located. They always get me in and out very quickly, even thought they are always very busy and have many, many customers in Arlington VA. They also seem to support a number of local organizations throughout Arlington as well (although I have never asked them to support an organization of mine)

One of the best businesses in Arlington, in my opinion.

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Tops Cleaners is completely unprofessional. I recently brought my wedding dress to get "spot cleaned" there. They claimed they had a new machine that was perfect for silk and assured me it would not damage the material. they kept delaying giving it back to me and when they finally did I realized why. They had completely destroyed my dress (worth several thousand dollars). There were several buttons missing, stains on the remaining buttons, the silk was ruined and now looks like a soft cotton. They didn't even clean the spots they said they could. I would have been better off not cleaning it at all. They told me they had no insurance and that I should take it up with the designer. Of course that makes no sense! They lied to me about what they were going to do, tried to hide it and then would not take any responsibility. I'm devastated. Beware if you have nice garments, they are just trying to make a quick buck!

1
★☆☆☆☆

Tops Cleaners is completely unprofessional. I recently brought my wedding dress to get "spot cleaned" there. They claimed they had a new machine that was perfect for silk and assured me it would not damage the material. they kept delaying giving it back to me and when they finally did I realized why. They had completely destroyed my dress (worth several thousand dollars). There were several buttons missing, stains on the remaining buttons, the silk was ruined and now looks like a soft cotton. They didn't even clean the spots they said they could. I would have been better off not cleaning it at all. They told me they had no insurance and that I should take it up with the designer. Of course that makes no sense! They lied to me about what they were going to do, tried to hide it and then would not take any responsibility. I'm devastated. Beware if you have nice garments, they are just trying to make a quick buck!

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