Olive Garden

★★★☆☆
  • 9750 Midlothian Turnpike

    Richmond, VA 23235

    Map & Directions
  • 804-330-7391

About Olive Garden

Categories
Hours
Sun - Thurs: 11:00 A.M. - 10:00 P.M., Fri - Sat: 11:00 A.M. - 11:00 P.M.

Unclassified

Unclassified
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3.0 3
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Very bad service i have ever received ,in the branch located in midlothian turnepike food wasnt hot ..really bad

3
★★★★★

Very bad service i have ever received ,in the branch located in midlothian turnepike food wasnt hot ..really bad

.

I visited Olive Garden on Friday, May 20, 2011. My wife and I were the fourth couple to enter after the restaurant opened at 1100hrs. The place smelled of dirty water and cleaner, they just finished cleaning the floor. We were handed a device and told to have a seat. We were the FOURTH set of customers to enter the place. The couple in front of us were brought back to the register, because no booths were available. The lady at the desk told us the same thing. I told my wife we were leaving and had a great dinner at the Sino-American Restaurant on Midlothian for about half the price of Olive Garden. Go there if you want, I have never seen a group of people more disorganized in my life. If you can't have booths ready when you open, maybe you should get the people to work earlier. No problems, I have found a much better restaurant in Sino-American and will send all my business and what friends will listen to them.

0
★☆☆☆☆

I visited Olive Garden on Friday, May 20, 2011. My wife and I were the fourth couple to enter after the restaurant opened at 1100hrs. The place smelled of dirty water and cleaner, they just finished cleaning the floor. We were handed a device and told to have a seat. We were the FOURTH set of customers to enter the place. The couple in front of us were brought back to the register, because no booths were available. The lady at the desk told us the same thing. I told my wife we were leaving and had a great dinner at the Sino-American Restaurant on Midlothian for about half the price of Olive Garden. Go there if you want, I have never seen a group of people more disorganized in my life. If you can't have booths ready when you open, maybe you should get the people to work earlier. No problems, I have found a much better restaurant in Sino-American and will send all my business and what friends will listen to them.

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I've been going to this restaurant for years and have always loved the service...up until recently. My waitress was very unprofessional, was not friendly, seemed rude...defenitely not a people person and her appearance was not to par either. I wanted to give her the benefit of the doubt...but she was far below the service I have always gotten in the past...getting orders wrong, not checking on the table as frequently as needed...had to wait and wait for every request we made. If thats the type of people that are going to be working there now...then I will have to take my business elsewhere and will spread the word to my friends and family...which is unfortunate because we've all been enjoying meals there for many years. This experience was not the standard of Olive Garden we are so fondly used to! I believe the waitress I'm referring to name is Christine or Christina, something like that...tall girl with short hair...I've never seen her there before, so she must be kind of new. I've had friends of mine complain about her to me as well....they were obviously right on the money. I'm highly disappointed. Hopefully you will take the proper action to keep your long standing customers happy. Thank you

2
★★☆☆☆

I've been going to this restaurant for years and have always loved the service...up until recently. My waitress was very unprofessional, was not friendly, seemed rude...defenitely not a people person and her appearance was not to par either. I wanted to give her the benefit of the doubt...but she was far below the service I have always gotten in the past...getting orders wrong, not checking on the table as frequently as needed...had to wait and wait for every request we made. If thats the type of people that are going to be working there now...then I will have to take my business elsewhere and will spread the word to my friends and family...which is unfortunate because we've all been enjoying meals there for many years. This experience was not the standard of Olive Garden we are so fondly used to! I believe the waitress I'm referring to name is Christine or Christina, something like that...tall girl with short hair...I've never seen her there before, so she must be kind of new. I've had friends of mine complain about her to me as well....they were obviously right on the money. I'm highly disappointed. Hopefully you will take the proper action to keep your long standing customers happy. Thank you

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Message from Olive Garden

Olive Garden offers a variety of delicious Italian specialties for lunch, dinner or take out. Enjoy our freshly baked garlic breadsticks and your choice of homemade soup or salad with any entree. - Italian Restaurant, Italian Food, Pasta, Salad, Takeout, Italian Carry Out -- When You're Here, You're Family

More about Olive Garden

Richmond Italian Restaurant, Italian Food, Pasta, Salad, Takeout, Italian Carry Out

 

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