Kenmore Inn

★★★☆☆
  • 1200 Princess Anne St

    Fredericksburg, VA 22401

    Cross street: At Lewis St, Around Town

    Map & Directions
  • 540-371-7622

About Kenmore Inn

Categories
Hours
Pub and restaurant: Sun - Wed, 5:30pm - 9:30pm; Thu - Sat, 5:30pm - 10:30pm; Mon, closed

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2.5 2
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Good food! Little pricy, however the location is nice. The atmosphere is quiant and nice for a date night.

4
★★★★☆

Good food! Little pricy, however the location is nice. The atmosphere is quiant and nice for a date night.

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At 5 pm on a Friday night, my wife and I arrived at the Kenmore (our first visit) to meet friends for dinner at their invitation. We entered through the front door at street-level. There was no one to greet us and I had to seek out an employee on my own. When I found one, there was no greeting and I had to initiate the conversation myself, asking about the reservation. In hindsight, she was most unhelpful, telling us only that there was no reservation (they aren't given for groups less than 10) and in any case, dinner service started at 5:30, not 5. In the intervening hour, as we waited for our friends in the foyer, I had another conversation with the women asking if our friends could be relying on ??walk-in" reservations for our small group to which she replied "yes". This made since to me as the dining room and lounge off of the foyer was completely empty.

After these repeated displays of unfamiliarity with the inn. You would think she could have figured out this was my first visit, and informed me of the reality that we learned from our friends when we spoke with them later that evening: the restaurant is downstairs in the basement. Our friends told us they had arrived at 5, were seated downstairs, and as time passed, asked the downstairs staff to see if we were perhaps upstairs!

After speaking with our friends, I called and spoke with this same young women, pointedly reminding her of our interactions and asking why it didn??t?? occur to her to put 2 and 2 together, to which she replied ??I had no way of knowing it was your first visit?.

Clearly, the staff at the Kenmore Inn requires adult supervision. In particular, the young women I interacted with should get her nose out of the computer (college student working part time, doing school work on company time?) and acknowledge and serve visiting guests. Same for the staff downstairs: They clearly said one thing and did another regarding checking for our presence upstairs.

On a side note, and regardless of the experience I described above, I can say I would not stay at this Inn. When you approach the front door, the lawn and entryway are littered with dead plants, leaves, and is otherwise overgrown and unkempt. The trim paint is peeling and flaking. The foyer furniture upholstery is stained. The small sitting room we waited in had many cobwebs, and one of the chairs I attempted to sit in was so rickety, I thought it would break under my weight. The ceiling is water stained. The overall impression is one of decline, lack of basic maintenance, and lack of basic cleaning.

1
★☆☆☆☆

At 5 pm on a Friday night, my wife and I arrived at the Kenmore (our first visit) to meet friends for dinner at their invitation. We entered through the front door at street-level. There was no one to greet us and I had to seek out an employee on my own. When I found one, there was no greeting and I had to initiate the conversation myself, asking about the reservation. In hindsight, she was most unhelpful, telling us only that there was no reservation (they aren't given for groups less than 10) and in any case, dinner service started at 5:30, not 5. In the intervening hour, as we waited for our friends in the foyer, I had another conversation with the women asking if our friends could be relying on ??walk-in" reservations for our small group to which she replied "yes". This made since to me as the dining room and lounge off of the foyer was completely empty.

After these repeated displays of unfamiliarity with the inn. You would think she could have figured out this was my first visit, and informed me of the reality that we learned from our friends when we spoke with them later that evening: the restaurant is downstairs in the basement. Our friends told us they had arrived at 5, were seated downstairs, and as time passed, asked the downstairs staff to see if we were perhaps upstairs!

After speaking with our friends, I called and spoke with this same young women, pointedly reminding her of our interactions and asking why it didn??t?? occur to her to put 2 and 2 together, to which she replied ??I had no way of knowing it was your first visit?.

Clearly, the staff at the Kenmore Inn requires adult supervision. In particular, the young women I interacted with should get her nose out of the computer (college student working part time, doing school work on company time?) and acknowledge and serve visiting guests. Same for the staff downstairs: They clearly said one thing and did another regarding checking for our presence upstairs.

On a side note, and regardless of the experience I described above, I can say I would not stay at this Inn. When you approach the front door, the lawn and entryway are littered with dead plants, leaves, and is otherwise overgrown and unkempt. The trim paint is peeling and flaking. The foyer furniture upholstery is stained. The small sitting room we waited in had many cobwebs, and one of the chairs I attempted to sit in was so rickety, I thought it would break under my weight. The ceiling is water stained. The overall impression is one of decline, lack of basic maintenance, and lack of basic cleaning.

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