Hall Tree

★★★☆☆
  • 12 S Thompson St

    Richmond, VA 23221

    Map & Directions
  • 804-358-9985

About Hall Tree

Hours
Monday To Saturday From 10:00 AM To 05:00 PM

Shopping

Shopping
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.

Very, very rude. It is extremely difficult to consign here. For purchasers, it is a decent store. I brought in 2 huge totes of clothes; at least half were new with tags. They flat out rejected the entire batch. They were very rude about it. Yet looking through their clothes, there were some that were faded, in much worse condition. I've heard, and it appears to be, that they take people who are friends, family, ect. Sad thing is I've consigned there in the past and my stuff has always sold. The problem is they take so much of people "they know" that the general public can't get their stuff on the shelves.

1
★☆☆☆☆

Very, very rude. It is extremely difficult to consign here. For purchasers, it is a decent store. I brought in 2 huge totes of clothes; at least half were new with tags. They flat out rejected the entire batch. They were very rude about it. Yet looking through their clothes, there were some that were faded, in much worse condition. I've heard, and it appears to be, that they take people who are friends, family, ect. Sad thing is I've consigned there in the past and my stuff has always sold. The problem is they take so much of people "they know" that the general public can't get their stuff on the shelves.

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.

I purchased a suit for my son there and thought I was purchasing a size 16. When I got home we realized the jacket was a 16 but the pants were a 14. We need this for a funeral so I called the store and the owner said she was sorry but I could bring it back (today or tomorrow, they have a one day return policy). I can pair the jacket with some other pants but she was not willing to work with me on a discount for the pants we cannot use.
I also have to agree with the other reviews about the rudeness of the staff. They are pretty obnoxious. They sit at a table eating lunch and gossip so when you are shopping it feels like your are intruding on their day..... I won't be back.

1
★☆☆☆☆

I purchased a suit for my son there and thought I was purchasing a size 16. When I got home we realized the jacket was a 16 but the pants were a 14. We need this for a funeral so I called the store and the owner said she was sorry but I could bring it back (today or tomorrow, they have a one day return policy). I can pair the jacket with some other pants but she was not willing to work with me on a discount for the pants we cannot use.
I also have to agree with the other reviews about the rudeness of the staff. They are pretty obnoxious. They sit at a table eating lunch and gossip so when you are shopping it feels like your are intruding on their day..... I won't be back.

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.

I wish I could give this establishment zero stars. But perhaps it deserves one star just because someone who working toward a Ph.D. in the social sciences might find it worthy of study. It is a glaring example of what is wrong with

3
★★★★★

I wish I could give this establishment zero stars. But perhaps it deserves one star just because someone who working toward a Ph.D. in the social sciences might find it worthy of study. It is a glaring example of what is wrong with

.

Wish I could give a negative star but unfortunately I have to give a one star since that is as low as this review will go.You really have to go in The Hall Tree to get a taste of these ladies for yourself.UNBELIEVABLE how arrogant some people can be when they work at a CONSIGNMENT STORE! They do NOT acknowledge you when you enter the store,NO ONE asks if you need any assistance while you are browsing and if you do try to smile at an employee they look at you as if you are scum of the earth! I don't believe in judging people by their appearance but gosh,I drive a new Lexus and wear a Rolex. and they looked at me like I was some nasty,unsavory customer!

Why does the owner allow such attitude from her employees? I cannot believe she has managed to stay in business as long as she has with this kind of attitude!They advertise upscale,name brand but I saw mostly FADED GLORY!Seriously if you are simply wanting to be looked down upon by all means then go to The Hall Tree BUT if you are looking for name brand items at VERY reasonable prices I suggest you go to The Fan Thrift store.They don't have the snobby attitude,people will speak to you there and you can seriously get great deals! Example: Paid $6.98 for a pair of UGG'S that were like new! You can't even find UGG'S at The Hall Tree.

0
★☆☆☆☆

Wish I could give a negative star but unfortunately I have to give a one star since that is as low as this review will go.You really have to go in The Hall Tree to get a taste of these ladies for yourself.UNBELIEVABLE how arrogant some people can be when they work at a CONSIGNMENT STORE! They do NOT acknowledge you when you enter the store,NO ONE asks if you need any assistance while you are browsing and if you do try to smile at an employee they look at you as if you are scum of the earth! I don't believe in judging people by their appearance but gosh,I drive a new Lexus and wear a Rolex. and they looked at me like I was some nasty,unsavory customer!

Why does the owner allow such attitude from her employees? I cannot believe she has managed to stay in business as long as she has with this kind of attitude!They advertise upscale,name brand but I saw mostly FADED GLORY!Seriously if you are simply wanting to be looked down upon by all means then go to The Hall Tree BUT if you are looking for name brand items at VERY reasonable prices I suggest you go to The Fan Thrift store.They don't have the snobby attitude,people will speak to you there and you can seriously get great deals! Example: Paid $6.98 for a pair of UGG'S that were like new! You can't even find UGG'S at The Hall Tree.

.

I took over 75 articles of clothing from my wife, a professional and community leader in our city. Her wardrobe consisted of Lilly Pulitzer, Ann Taylor (not Loft, mind you), J Crew, Michael Stars, Vera Wang, Talbots, etc etc- you get the point. Fully one third of the articles were not even worn- still with original tags. The sales associates -2 women- snickered quietly as they dissected each article ( I am not kidding). I almost laughed aloud as I heard comments like "this button hole looks stressed" and "this lower hem looks tired".

A bag containing 5 Ann Taylor suits- 3 of which still with original tags circa...gasp...2007, was met with disgust as one employee barely lifted the edge of the bag with her fake nails, saw the lower 2 inches of each suit, and confidently announced that all of the suits were simply too dated.

To the Hall Tree Owner/Staff: GET OVER YOURSELVES!! YOU WORK IN A CONSIGNMENT SHOP! Not even the staff at Louis Vuitton, Nordstrom's or Tiffany's treats their customers with such utter contempt and disdain. And by the way, who knighted you as the doyennes of all things stylish and fashionable? My estimate is, the appearnce presented by the staff and store takes me back to 1987 if not earlier.

To Prospective customers- If you desire a truly good laugh at imagined socialites behaving badly- go experience the Hall Tree, take in and old pair of wool pants and get ready for a great piece of bad theater!! It would probably be more enjoyable after a few drinks!!

0
★☆☆☆☆

I took over 75 articles of clothing from my wife, a professional and community leader in our city. Her wardrobe consisted of Lilly Pulitzer, Ann Taylor (not Loft, mind you), J Crew, Michael Stars, Vera Wang, Talbots, etc etc- you get the point. Fully one third of the articles were not even worn- still with original tags. The sales associates -2 women- snickered quietly as they dissected each article ( I am not kidding). I almost laughed aloud as I heard comments like "this button hole looks stressed" and "this lower hem looks tired".

A bag containing 5 Ann Taylor suits- 3 of which still with original tags circa...gasp...2007, was met with disgust as one employee barely lifted the edge of the bag with her fake nails, saw the lower 2 inches of each suit, and confidently announced that all of the suits were simply too dated.

To the Hall Tree Owner/Staff: GET OVER YOURSELVES!! YOU WORK IN A CONSIGNMENT SHOP! Not even the staff at Louis Vuitton, Nordstrom's or Tiffany's treats their customers with such utter contempt and disdain. And by the way, who knighted you as the doyennes of all things stylish and fashionable? My estimate is, the appearnce presented by the staff and store takes me back to 1987 if not earlier.

To Prospective customers- If you desire a truly good laugh at imagined socialites behaving badly- go experience the Hall Tree, take in and old pair of wool pants and get ready for a great piece of bad theater!! It would probably be more enjoyable after a few drinks!!

Pros: imagining an SNL parody of the Hall Tree Witches

Cons: Just go and experience the chill- it's bad theater at best!

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Have found some great bargains over the years - for myself as well as the kids. Sometimes brand new with tags on. Also have been bringing in my items for consignment for years, but make sure to not take it personally when they say an item has been a bit too "loved." They are picky, but that's what makes it a great place to shop. Now taking shoes.

5
★★★★★

Have found some great bargains over the years - for myself as well as the kids. Sometimes brand new with tags on. Also have been bringing in my items for consignment for years, but make sure to not take it personally when they say an item has been a bit too "loved." They are picky, but that's what makes it a great place to shop. Now taking shoes.

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.

The Hall Tree has been a Richmond institution for as long as I have been living here (14yr) and more. Nothing surprizes me about the additude of the staff, for they are definately bettter than anybody else..at least they give off the snobbish airs that they are, the "higher elite". Don't fall for their game, ignore and enjoy the shopping. The additude isn't going anywhere except to the bank. Personally, I haven;t shopped there for years, I go to the Butterfly Consignment, and many others in town that treat its' customers with friendliness and care.

1
★★☆☆☆

The Hall Tree has been a Richmond institution for as long as I have been living here (14yr) and more. Nothing surprizes me about the additude of the staff, for they are definately bettter than anybody else..at least they give off the snobbish airs that they are, the "higher elite". Don't fall for their game, ignore and enjoy the shopping. The additude isn't going anywhere except to the bank. Personally, I haven;t shopped there for years, I go to the Butterfly Consignment, and many others in town that treat its' customers with friendliness and care.

Pros: selection maybe?

Cons: terrible additudes

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Be Conversational.

1
★★☆☆☆

Be Conversational.

Pros: Ex: strong margaritas

Cons: What are the drawbacks

.

The Hall Tree in Richmond is a complete rip-off. Don't bring jewelry there to consign, whatever you do! I brought in a $300 24-k gold necklace and trusted them to price it fairly. Since they set the prices, you don't get to argue. Came back to collect and they'd priced it at $20! Less than some cheap, plastic jewelry they had on display! My cut? About $7. I've never felt so ripped off. I'm certain it never even made it to the floor for sale and that they sold it to a jeweler for a profit. That's where I should have taken it in the first place! Taking your clothes to Goodwill and getting a tax receipt for your donation will also surely garner you more than what your pathetic "cut" of the sale price will be. I say avoid this place unless you like getting ripped off.

0
★☆☆☆☆

The Hall Tree in Richmond is a complete rip-off. Don't bring jewelry there to consign, whatever you do! I brought in a $300 24-k gold necklace and trusted them to price it fairly. Since they set the prices, you don't get to argue. Came back to collect and they'd priced it at $20! Less than some cheap, plastic jewelry they had on display! My cut? About $7. I've never felt so ripped off. I'm certain it never even made it to the floor for sale and that they sold it to a jeweler for a profit. That's where I should have taken it in the first place! Taking your clothes to Goodwill and getting a tax receipt for your donation will also surely garner you more than what your pathetic "cut" of the sale price will be. I say avoid this place unless you like getting ripped off.

Pros: none

Cons: rip-off

.

The clothing is OK, but there is a chill in the air for sure. I had to stand at the checkout for several minutes before one of the ladies behind the counter bothered to come over and ring up my purchase. Granted, I'm not going there for the social contact, but customer service and friendliness are traits I look for in stores that I frequent. These seem to be old Richmond society babes who look down on the very people who patronize their store.

1
★★☆☆☆

The clothing is OK, but there is a chill in the air for sure. I had to stand at the checkout for several minutes before one of the ladies behind the counter bothered to come over and ring up my purchase. Granted, I'm not going there for the social contact, but customer service and friendliness are traits I look for in stores that I frequent. These seem to be old Richmond society babes who look down on the very people who patronize their store.

.

I would steer clear of this place - the women are incredibly rude and unfriendly to both buyers and sellers. I consign all over town and will never return to the Hall Tree, I was treated with total disrespect. Whatever happened to a little customer service, or at least a smile? Plus many of their clothes are cheap, in poor condition, or outdated. It's not worth putting up with the sales associates' attitudes to search through to find anything worth purchasing. There are plenty of other fabulous and friendly consigners in Richmond that I'd rather give my business.

0
★☆☆☆☆

I would steer clear of this place - the women are incredibly rude and unfriendly to both buyers and sellers. I consign all over town and will never return to the Hall Tree, I was treated with total disrespect. Whatever happened to a little customer service, or at least a smile? Plus many of their clothes are cheap, in poor condition, or outdated. It's not worth putting up with the sales associates' attitudes to search through to find anything worth purchasing. There are plenty of other fabulous and friendly consigners in Richmond that I'd rather give my business.

.

Hall Tree is a great place to find great items. I find myself stopping by every week or at least every other to find out the new items they have.

I read the previous reviews and was completely shocked to see such remarks. I go into a store to shop. Not to find friends or to confirm my social status. If your going there to shop, you will find what your looking for. I have never had a challenge with any of the customer service. I have located great suits, great skirts (one I have on right now). The only thing I wish they had was more accessories (purses, belts, maybe shoes. Im not too fond on used shoes, but having a shoe dept would be fun- so i can get a whole outfit in on stop).

I recently found out that this store was somewhere my grandmother shopped as well. that alone makes me enjoy it. My grandmother taught me how to find a bargain. I cherish that. My aunt also shops there. For me its a way for me to locate quality clothes on an entry level job budget. For my aunt, who is well established and financially successful, its a way to locate great fashion at a reasonable rate.

The great thing is i don't like shopping in malls now just cause I know the Hall tree will have something like it, or the same suit at a better price. The quality of the garment isn't based entirely on the price. Once you get away from the crazy mark up that big deparment stores have, you will see its apples and apples. At the end of the day if i can get more apples with less money its great!

2
★★★★★

Hall Tree is a great place to find great items. I find myself stopping by every week or at least every other to find out the new items they have.

I read the previous reviews and was completely shocked to see such remarks. I go into a store to shop. Not to find friends or to confirm my social status. If your going there to shop, you will find what your looking for. I have never had a challenge with any of the customer service. I have located great suits, great skirts (one I have on right now). The only thing I wish they had was more accessories (purses, belts, maybe shoes. Im not too fond on used shoes, but having a shoe dept would be fun- so i can get a whole outfit in on stop).

I recently found out that this store was somewhere my grandmother shopped as well. that alone makes me enjoy it. My grandmother taught me how to find a bargain. I cherish that. My aunt also shops there. For me its a way for me to locate quality clothes on an entry level job budget. For my aunt, who is well established and financially successful, its a way to locate great fashion at a reasonable rate.

The great thing is i don't like shopping in malls now just cause I know the Hall tree will have something like it, or the same suit at a better price. The quality of the garment isn't based entirely on the price. Once you get away from the crazy mark up that big deparment stores have, you will see its apples and apples. At the end of the day if i can get more apples with less money its great!

.

It's true; Most of the ladies who work at the Hall Tree won't bother to look your way when you visit, much less welcome you to the store. They don't look my way and, though I'm not a society gal myself, I am a corporate gal...not a slob. I have occasionally had the privilege of having some kind conversation while checking out and am somewhat surprised by any friendliness I encounter. But still, I have found some great deals and some beautiful clothes for my children. So if you're looking for friends or have low self-esteem, best steer clear. If, on the otherhand, you can stomach some snobbery, you might find some delightful deals.

UPDATE: There is a change in the air at the Hall Tree. The last few times I've been in, some of the staff have made a concerted effort to be helpful, conversational, and downright friendly--and genuinely so. Now remember I said "some." After all, most customer-facing businesses tend to end up with a stodgey rep or two. But strangely, that's part of the charm of the place. Side note: If you're interested in selling clothes at the Hall Tree, I've heard there has been a change to the commission structure. Bottom line? Less of the proceeds of the sale will go into your pocket and more will go to the Hall Tree. Bummer.

2
★★★★☆

It's true; Most of the ladies who work at the Hall Tree won't bother to look your way when you visit, much less welcome you to the store. They don't look my way and, though I'm not a society gal myself, I am a corporate gal...not a slob. I have occasionally had the privilege of having some kind conversation while checking out and am somewhat surprised by any friendliness I encounter. But still, I have found some great deals and some beautiful clothes for my children. So if you're looking for friends or have low self-esteem, best steer clear. If, on the otherhand, you can stomach some snobbery, you might find some delightful deals.

UPDATE: There is a change in the air at the Hall Tree. The last few times I've been in, some of the staff have made a concerted effort to be helpful, conversational, and downright friendly--and genuinely so. Now remember I said "some." After all, most customer-facing businesses tend to end up with a stodgey rep or two. But strangely, that's part of the charm of the place. Side note: If you're interested in selling clothes at the Hall Tree, I've heard there has been a change to the commission structure. Bottom line? Less of the proceeds of the sale will go into your pocket and more will go to the Hall Tree. Bummer.

Pros: Find Some Beautiful Clothes at Great Prices

Cons: Some Staff is Uppity

.

I use to go here frequently, but it got to be too much. They say they pride themselves on quality, but many of the items there are something you would get at Rave, Dollar General or WalMart and are over priced. You CAN find quality items, but you have to look. Not to mention, the women there are pretentious and RUDE. I'd suggestion going somewhere like the Butterfly. They at least have a wide selection of designer clothing and are alwyas helpful.

1
★★★☆☆

I use to go here frequently, but it got to be too much. They say they pride themselves on quality, but many of the items there are something you would get at Rave, Dollar General or WalMart and are over priced. You CAN find quality items, but you have to look. Not to mention, the women there are pretentious and RUDE. I'd suggestion going somewhere like the Butterfly. They at least have a wide selection of designer clothing and are alwyas helpful.

Pros: Mingling with Richmond Society

Cons: Rude and pretentious

.

The only problem with the Hall Tree is that they KNOW what they have! You'll find some really beautiful name brand items at clearance rack prices which is always nice, but you won't likely find a super cheap priced Armani! They know what they have and they price it accordingly --

The nicest thing, though, is that you can know what you need and find it here without all the hunting and pecking through other stores. It's a fun place to shop.

4
★★★★☆

The only problem with the Hall Tree is that they KNOW what they have! You'll find some really beautiful name brand items at clearance rack prices which is always nice, but you won't likely find a super cheap priced Armani! They know what they have and they price it accordingly --

The nicest thing, though, is that you can know what you need and find it here without all the hunting and pecking through other stores. It's a fun place to shop.

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