New Virginia Tractor

★★★☆☆
Are You Ready For A STIHL? STIHL products are sold through servicing power equipment retailers from coast to coast.
  • 2415 Ivy Rd

    Charlottesville, VA 22903

    Map & Directions
  • 434-977-8100

Home & Garden

Home & Garden
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On Nov. 15, 2010 I ordered a Stihl BT45 earth auger and 3? earth auger bit from VA Tractor in Charlottesville, VA to plant 12,000 flower bulbs. It initially took 8 business days to receive the unit when I was told it would take 2-3. In the weeks following, the BT45 broke twice, each time rendering it useless. Virginia Tractor was dishonest in dealing with me, telling me for example, that I would get a whole new machine, but then only replacing the gearbox on the faulty one. Delivery of parts was slow as were service times. In fact, with all the machine malfunctions and service delays, the auger was only operational for 4 days out of the last month. 9000 bulbs remain unplanted and are now garbage as the ground is frozen and covered with snow. Throughout the entire ordeal I was misled both about when and how the problem would be resolved. The Stihl machine was clearly defective but it was Virginia Tractor's behavior in dealing with these defects that was unacceptable. These very avoidable delays have cost my employer approximately $5500.00.

1
★☆☆☆☆

On Nov. 15, 2010 I ordered a Stihl BT45 earth auger and 3? earth auger bit from VA Tractor in Charlottesville, VA to plant 12,000 flower bulbs. It initially took 8 business days to receive the unit when I was told it would take 2-3. In the weeks following, the BT45 broke twice, each time rendering it useless. Virginia Tractor was dishonest in dealing with me, telling me for example, that I would get a whole new machine, but then only replacing the gearbox on the faulty one. Delivery of parts was slow as were service times. In fact, with all the machine malfunctions and service delays, the auger was only operational for 4 days out of the last month. 9000 bulbs remain unplanted and are now garbage as the ground is frozen and covered with snow. Throughout the entire ordeal I was misled both about when and how the problem would be resolved. The Stihl machine was clearly defective but it was Virginia Tractor's behavior in dealing with these defects that was unacceptable. These very avoidable delays have cost my employer approximately $5500.00.

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They took a trade in on our old Gravely tractor to put $ down towards a new John Deere! They were efficient and not pushy sales people which made the shopping experience pleasant! Good interest free financing program!

5
★★★★★

They took a trade in on our old Gravely tractor to put $ down towards a new John Deere! They were efficient and not pushy sales people which made the shopping experience pleasant! Good interest free financing program!

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Although the showroom is full of brand new and shiny John Deer tractors of all kinds, Piedmont's real strength is in its parts department. Not only can virtually any replaceable part be ordered for almost any model, but the staff knows just what you need, how long it will take to handle and how to keep the new part functioning over time.

Little John Deere enthusiasts will enjoy the ample toy selection while the grownups take care of business. Who knew that junior farmers can play with a small scale version of the same tractor mom and dad use?!

3
★★★☆☆

Although the showroom is full of brand new and shiny John Deer tractors of all kinds, Piedmont's real strength is in its parts department. Not only can virtually any replaceable part be ordered for almost any model, but the staff knows just what you need, how long it will take to handle and how to keep the new part functioning over time.

Little John Deere enthusiasts will enjoy the ample toy selection while the grownups take care of business. Who knew that junior farmers can play with a small scale version of the same tractor mom and dad use?!

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