H F Hill & Assoc

★★★☆☆
  • 3915 Deep Rock Rd

    Henrico, VA 23233

    Map & Directions
  • 804-360-7201

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We have purchased twice from HF Hill. They are extremely helpful. They also came out and fixed one of my IST tables. They have always been very helpful when we called.

5
★★★★★

We have purchased twice from HF Hill. They are extremely helpful. They also came out and fixed one of my IST tables. They have always been very helpful when we called.

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I have been doing business with Hugh Hill for about 20 years and have purchased 5 chiropractic tables, as well as several electrical stim and ultrasound units. He has always been great to deal with. His prices are always competitive. His customer service is excellent. I recommend him without reservation.

5
★★★★★

I have been doing business with Hugh Hill for about 20 years and have purchased 5 chiropractic tables, as well as several electrical stim and ultrasound units. He has always been great to deal with. His prices are always competitive. His customer service is excellent. I recommend him without reservation.

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great company! mr. Vince H is responsible for writing all of these duplicate comments. He is totally wrong on what he said and got his friends to write these reviews. my dad is well respected in richmond va and as a ciropracter. he is a great ciropracter and he will take care of you! god bless.

5
★★★★★

great company! mr. Vince H is responsible for writing all of these duplicate comments. He is totally wrong on what he said and got his friends to write these reviews. my dad is well respected in richmond va and as a ciropracter. he is a great ciropracter and he will take care of you! god bless.

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All the bad reviews below stem from one doctor and one deal. His verbal phone abuse and the threat of his "friends" writing bad reviews. He missed the big point - It is improtant to know that when you exchange money with any company and you sign an agreement you should expect them to be enforced. In this case the doctor wanted his money back because he changed his mind after signing an agreement and supplying a down payment. The terms were specific - cancel and we keep your down payment. We offered product in exchange for the down payment money but NO refund as the contract said. After his verbal insults and his friends lying on line we have decided to just keep his money. We will not be doing busines with him again.

5
★★★★★

All the bad reviews below stem from one doctor and one deal. His verbal phone abuse and the threat of his "friends" writing bad reviews. He missed the big point - It is improtant to know that when you exchange money with any company and you sign an agreement you should expect them to be enforced. In this case the doctor wanted his money back because he changed his mind after signing an agreement and supplying a down payment. The terms were specific - cancel and we keep your down payment. We offered product in exchange for the down payment money but NO refund as the contract said. After his verbal insults and his friends lying on line we have decided to just keep his money. We will not be doing busines with him again.

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1 out of 1 people found this review helpful.

.

Wow. I should have paid attention to the reviews. This company really does not know what it means to do good business.

1
★☆☆☆☆

Wow. I should have paid attention to the reviews. This company really does not know what it means to do good business.

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0 out of 1 people found this review helpful.

Business Response:

friend of Dr Vince - Logan R has never called our company.
.

This company is terrible at good business! Terrible customer service! This is not a business that I will use again.

1
★☆☆☆☆

This company is terrible at good business! Terrible customer service! This is not a business that I will use again.

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0 out of 1 people found this review helpful.

Business Response:

friend of Dr Vince - Jaci I has never called our company.
.

I tried to do business with HF Hill and was very disappointed. Service was terrible. They hung up on me. Who does that? I will not be calling them again, that is for sure.

1
★☆☆☆☆

I tried to do business with HF Hill and was very disappointed. Service was terrible. They hung up on me. Who does that? I will not be calling them again, that is for sure.

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0 out of 1 people found this review helpful.

Business Response:

friend of Dr Vince - Mesa E has never called our company.
.

Really? This is the last place I will do business with. Do you want bad service? Call H.F. Hill and Associates and they will give you just that.

1
★☆☆☆☆

Really? This is the last place I will do business with. Do you want bad service? Call H.F. Hill and Associates and they will give you just that.

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0 out of 1 people found this review helpful.

.

this is a distributor that i would never use again. this business is unethical. i was promised one thing and was delivered something completely different. play at your own risk.

1
★☆☆☆☆

this is a distributor that i would never use again. this business is unethical. i was promised one thing and was delivered something completely different. play at your own risk.

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0 out of 1 people found this review helpful.

Business Response:

friend of Dr Vince - Jeff P has never called our company.
.

Absolutely terrible at doing ethical business. I would not recommend this business to ANYONE. I had ordered a table and paid my $500 deposit. One week later, I found out the associate that I had contracted for the office did not pass boards so I was not going to need the table any longer. I immediately called Kelly at HF Hill and explained my situation and that because of this special circumstance I would not need the table right now. They refused to refund my $500 deposit, said that it was non-refundable. No special service was done to the table, I did not have them reupholster the table, or anything else that I would owe them money for. The table sat on the same pallet in the warehouse it did a week ago, no one touched it. The week I held up their table was over Christmas, there was no one standing in line for their table. They said this is business and I signed a contract so the money is theirs. Are you kidding me? Would you do business this way? How long do you think you would stay in business if you did?

1
★☆☆☆☆

Absolutely terrible at doing ethical business. I would not recommend this business to ANYONE. I had ordered a table and paid my $500 deposit. One week later, I found out the associate that I had contracted for the office did not pass boards so I was not going to need the table any longer. I immediately called Kelly at HF Hill and explained my situation and that because of this special circumstance I would not need the table right now. They refused to refund my $500 deposit, said that it was non-refundable. No special service was done to the table, I did not have them reupholster the table, or anything else that I would owe them money for. The table sat on the same pallet in the warehouse it did a week ago, no one touched it. The week I held up their table was over Christmas, there was no one standing in line for their table. They said this is business and I signed a contract so the money is theirs. Are you kidding me? Would you do business this way? How long do you think you would stay in business if you did?

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0 out of 1 people found this review helpful.

.

Horrible business and customer service. Seemed like all they wanted was my money...and they took it, without providing necessary service in return.

1
★☆☆☆☆

Horrible business and customer service. Seemed like all they wanted was my money...and they took it, without providing necessary service in return.

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0 out of 1 people found this review helpful.

Business Response:

friend of Dr Vince - Steve F has never called our company.
.

I am happy to answer anyones questions on equipment and ordering. All equipment is ordered from the mfg. Equipment is NOT ordered until an order confirmation is signed by the chiropractor and a down payment is given. We do not affect lead times, the mfg does. Sometimes mfg.'s are delayed in shipping. Many times the doctor wants an additional discount based on delay from mfg. Mfg only promise estimated lead times NOT exact. Therefore, there are NO additional discounts based on delay from mfg. We carry a full line of equipment, both entry level and expensive. We have been in business for 20 years and have a long list of very happy and repeat customers.

4
★★★★☆

I am happy to answer anyones questions on equipment and ordering. All equipment is ordered from the mfg. Equipment is NOT ordered until an order confirmation is signed by the chiropractor and a down payment is given. We do not affect lead times, the mfg does. Sometimes mfg.'s are delayed in shipping. Many times the doctor wants an additional discount based on delay from mfg. Mfg only promise estimated lead times NOT exact. Therefore, there are NO additional discounts based on delay from mfg. We carry a full line of equipment, both entry level and expensive. We have been in business for 20 years and have a long list of very happy and repeat customers.

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0 out of 2 people found this review helpful.

.

H F Hill is a very expensive company. They are very slow delevering the equipment needed to survive. We used this company to order the goods my mom needs to survive and they usually were late or didn't send all the needed supplies. I recommend finding a better company to use. We did and are happy we left this company.

2
★★☆☆☆

H F Hill is a very expensive company. They are very slow delevering the equipment needed to survive. We used this company to order the goods my mom needs to survive and they usually were late or didn't send all the needed supplies. I recommend finding a better company to use. We did and are happy we left this company.

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1 out of 2 people found this review helpful.

 

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