Express Car Wash Co

★★★★☆
  • 995 US-29

    Charlottesville, VA 22901

    Map & Directions
  • 434-978-1088

About Express Car Wash Co

Categories
Hours
Sun: 8:00 a.m.-5:00 p.m.;Mon: 9:00 a.m.-7:00 p.m.;Tue: 9:00 a.m.-7:00 p.m.;Wed: 9:00 a.m.-7:00 p.m.;Thu: 9:00 a.m.-7:00 p.m.;Fri: 9:00 a.m.-7:00 p.m.;Sat: 8:00 a.m.-6:00 p.m.;

Automotive

Automotive
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.

Overall, a very unpleasant experience. I can't recommend this business, and I do not intend to return to it.

1
★☆☆☆☆

Overall, a very unpleasant experience. I can't recommend this business, and I do not intend to return to it.

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This is a world class car wash. Great, friendly people, a very nice facility and your car is sparkling clean in a matter of minutes. There are multiple levels of service for every budget or condition of your vehicle.
Management is meticulous about standards of quality. Prices are all inclusive. There is no tipping, but employees receive incentives based on customer satisfaction.

5
★★★★★

This is a world class car wash. Great, friendly people, a very nice facility and your car is sparkling clean in a matter of minutes. There are multiple levels of service for every budget or condition of your vehicle.
Management is meticulous about standards of quality. Prices are all inclusive. There is no tipping, but employees receive incentives based on customer satisfaction.

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0 out of 1 people found this review helpful.

.

Overall they do a decent job. One thing that they recently started doing though is charging $4 extra for anything that is not a 2 door or a 4 door car. This happened to me last time and I thought it was kind of bogus. I have a Volvo V70; not a big car, and they charged me the same like I had a large SUV! I didn't even get the inside cleaned so they really didn't do anything extra. I wrote a letter and they did give me a free car wash, but basically stated that this is their policy. This is disappointing since I have gone there for years. Now I don't know if I want to use them at all just because of the principle.

3
★★★☆☆

Overall they do a decent job. One thing that they recently started doing though is charging $4 extra for anything that is not a 2 door or a 4 door car. This happened to me last time and I thought it was kind of bogus. I have a Volvo V70; not a big car, and they charged me the same like I had a large SUV! I didn't even get the inside cleaned so they really didn't do anything extra. I wrote a letter and they did give me a free car wash, but basically stated that this is their policy. This is disappointing since I have gone there for years. Now I don't know if I want to use them at all just because of the principle.

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This is a customer service oriented car wash. Washes from just exterior, to complete inside detailing. They even offer a flat monthly fee which allows you to wash your car as much as you want for one price.

5
★★★★★

This is a customer service oriented car wash. Washes from just exterior, to complete inside detailing. They even offer a flat monthly fee which allows you to wash your car as much as you want for one price.

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Whether you need a very basic wash/window wipe/vacuum or you want all of your bling detailed, this is the car wash facility for you. The basic wash is great and my car looked years younger after leaving the wash bay. The thing that seperates this car wash shop from all others is that you are NOT expected to tip those who wash your car. You fill out a satisfaction survey and the owners/managers of Express tip the employees based on your comments. They even have a free rewash guarantee if it rains or snows within 3 days of your wash.

PROS: Great service and friendly staff
CONS: Extra charges for vans/trucks

5
★★★★★

Whether you need a very basic wash/window wipe/vacuum or you want all of your bling detailed, this is the car wash facility for you. The basic wash is great and my car looked years younger after leaving the wash bay. The thing that seperates this car wash shop from all others is that you are NOT expected to tip those who wash your car. You fill out a satisfaction survey and the owners/managers of Express tip the employees based on your comments. They even have a free rewash guarantee if it rains or snows within 3 days of your wash.

PROS: Great service and friendly staff
CONS: Extra charges for vans/trucks

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