Center For Advanced Imaging

★★★★☆
  • 2923 Franklin Rd SW

    Roanoke, VA 24014

    Map & Directions
  • 540-581-0882

3.6667 3
Hi! Sign in to let us know how Center For Advanced Imaging was?
Write a Review
.

I went in and offered to pay my co-pay immediately. Should have known something was wrong when they put this off until after the MRI was done---only after did they tell me what they knew when I pre-registered, they are not part of Carilion

3
★★★★★

I went in and offered to pay my co-pay immediately. Should have known something was wrong when they put this off until after the MRI was done---only after did they tell me what they knew when I pre-registered, they are not part of Carilion

.

I was scheduled for a CT Scan at 2:45 p.m. Then realizing a potential scheduling conflict, I called back and asked if they had a later appointment and was told that I couldn't come later and that the 2:45 I had scheduled wouldn't work either because the doctor who had to be there for scans requiring contrast media wouldn't be staying that late.

I was rescheduled for 2:15 and when I arrived was given paperwork to fill out. Before I finished, the tech came for me. I mentioned I hadn't finished the paperwork, handed it to her, and went back for the scan. Nobody ever mentioned what I had not been able to fill out on their form.

I had to take the contrast dye, which can occasionally cause problems and even cause death, so I was given more papers to sign--without my glasses but I'd had one before with no problem so I squinted at it and signed. The tech warned me about the IV she had to put in by saying, "Big stick!" She had problems with the IV needle, and I ended up bleeding down my arm and onto the floor. She went on to the try other arm telling me what great veins I had. "Big stick!"

After the scan, I didn't feel right. I told her I felt pressure in my head and ears. She told me to wait in the waiting room a few minutes before leaving. When I got out there I had sharp pains in my mid-to-lower back. They became severe and when I went up to the desk to tell someone, the tech offered that maybe I'd twisted my back when I got up. I told her, No, this is internal. She asked me how I felt and I said "I feel out of it." She said she'd go ask the doctor about it.

I waited for about 15 minutes but she never came back. The pains subsided and then came back, stabbing, radiating, and then pulsing. Finally the pain stopped. I was disgusted and went to the desk and told them I was leaving. The tech appeared behind the desk too, saw me and said, Oh yeah, sorry, I was doing something else and forgot.

0
★☆☆☆☆

I was scheduled for a CT Scan at 2:45 p.m. Then realizing a potential scheduling conflict, I called back and asked if they had a later appointment and was told that I couldn't come later and that the 2:45 I had scheduled wouldn't work either because the doctor who had to be there for scans requiring contrast media wouldn't be staying that late.

I was rescheduled for 2:15 and when I arrived was given paperwork to fill out. Before I finished, the tech came for me. I mentioned I hadn't finished the paperwork, handed it to her, and went back for the scan. Nobody ever mentioned what I had not been able to fill out on their form.

I had to take the contrast dye, which can occasionally cause problems and even cause death, so I was given more papers to sign--without my glasses but I'd had one before with no problem so I squinted at it and signed. The tech warned me about the IV she had to put in by saying, "Big stick!" She had problems with the IV needle, and I ended up bleeding down my arm and onto the floor. She went on to the try other arm telling me what great veins I had. "Big stick!"

After the scan, I didn't feel right. I told her I felt pressure in my head and ears. She told me to wait in the waiting room a few minutes before leaving. When I got out there I had sharp pains in my mid-to-lower back. They became severe and when I went up to the desk to tell someone, the tech offered that maybe I'd twisted my back when I got up. I told her, No, this is internal. She asked me how I felt and I said "I feel out of it." She said she'd go ask the doctor about it.

I waited for about 15 minutes but she never came back. The pains subsided and then came back, stabbing, radiating, and then pulsing. Finally the pain stopped. I was disgusted and went to the desk and told them I was leaving. The tech appeared behind the desk too, saw me and said, Oh yeah, sorry, I was doing something else and forgot.

.

I had an MRI done here and usually I am very stressed about getting procedures like this done. The staff put me at ease and the MRI went but very quickly. Plenty of parking.

4
★★★★☆

I had an MRI done here and usually I am very stressed about getting procedures like this done. The staff put me at ease and the MRI went but very quickly. Plenty of parking.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Center For Advanced Imaging, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review