Southern Pools And Spas

★★★☆☆
  • 3528 Lee Hwy

    Bristol, VA 24202

    Map & Directions
  • 276-623-0377

About Southern Pools And Spas

Hours
Mon-Sat 9am-5pm

Shopping

Shopping
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3.0 4
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I purchased a hot tub almost a year ago, and my experience with this business was wonderful!! They were so helpful during the process of the purchase, the installation and they were very knowledgeable about their products. I needed help with the temp settings, because I didnt quite understand how to set everything, Called and spoke to them, they guided me over the phone and even offered to stop by and show me. This was about a week after the tub was delivered! I will continue to purchase from these folks. They are a family run business and really care about their customers. Also thinking of putting in a pool in about a year or so, Going straight to Southern Pools and Spas!! Thanks for all you do guys!!

5
★★★★★

I purchased a hot tub almost a year ago, and my experience with this business was wonderful!! They were so helpful during the process of the purchase, the installation and they were very knowledgeable about their products. I needed help with the temp settings, because I didnt quite understand how to set everything, Called and spoke to them, they guided me over the phone and even offered to stop by and show me. This was about a week after the tub was delivered! I will continue to purchase from these folks. They are a family run business and really care about their customers. Also thinking of putting in a pool in about a year or so, Going straight to Southern Pools and Spas!! Thanks for all you do guys!!

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I bought a house last summer that had a pool already in place, though it was in pretty ruff shape. I wallked into this store and before leaving, had the answers to all my questions. The owner himself, came out and cleaned it twice to get it up to speed, plust two more times while I was away on vacation. Not many owners of a of business would do that for you, especially if they didn't have anything to do with it's installation or prior upkeep. For all the regulars he maintains, they must be doing something right. I am 100% happy with their service & will continue to utilize them this summer!

5
★★★★★

I bought a house last summer that had a pool already in place, though it was in pretty ruff shape. I wallked into this store and before leaving, had the answers to all my questions. The owner himself, came out and cleaned it twice to get it up to speed, plust two more times while I was away on vacation. Not many owners of a of business would do that for you, especially if they didn't have anything to do with it's installation or prior upkeep. For all the regulars he maintains, they must be doing something right. I am 100% happy with their service & will continue to utilize them this summer!

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1 out of 1 people found this review helpful.

.

Will never buy another hottub from them again. they are so nice at first but once they get your money they just turn on you and forget getting what you paid for when delivered it was wrong and took forever to get my steps and then tried to charge me for them after they said they came with the hottub as a deal. And sent one person out to deliver the hottub poor guy we felt bad for him having to do all that work alone. and forget them calling you back I left message after message and all I wanted was what I paid for. Never again will we ever deal with that bunch at southern pools and spas again. horrible!

1
★☆☆☆☆

Will never buy another hottub from them again. they are so nice at first but once they get your money they just turn on you and forget getting what you paid for when delivered it was wrong and took forever to get my steps and then tried to charge me for them after they said they came with the hottub as a deal. And sent one person out to deliver the hottub poor guy we felt bad for him having to do all that work alone. and forget them calling you back I left message after message and all I wanted was what I paid for. Never again will we ever deal with that bunch at southern pools and spas again. horrible!

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0 out of 1 people found this review helpful.

.

When they are first trying to get you to purchase a pool, they are helpful and charming. Once you've purchased the pool, they don't want to help you with any questions or problems you may have.From the installation forward, it was a complete disaster. The installers left trash all over the yard, put cigarette butts out in the yard and left them there, had their friends (not associated with the pool company) stop by to hang out while they were installing, and then left with the packet of instructions that came with the pool. When we went back to the shop to tell them what had happened, the only thing they did was give us a free $5 thermometer and wouldn't even give us a new copy of the instructions for the pool. I would NOT recommend anyone do business with Southern Pools & Spas.

1
★☆☆☆☆

When they are first trying to get you to purchase a pool, they are helpful and charming. Once you've purchased the pool, they don't want to help you with any questions or problems you may have.From the installation forward, it was a complete disaster. The installers left trash all over the yard, put cigarette butts out in the yard and left them there, had their friends (not associated with the pool company) stop by to hang out while they were installing, and then left with the packet of instructions that came with the pool. When we went back to the shop to tell them what had happened, the only thing they did was give us a free $5 thermometer and wouldn't even give us a new copy of the instructions for the pool. I would NOT recommend anyone do business with Southern Pools & Spas.

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0 out of 1 people found this review helpful.

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