Metro Gutter & Home Services Incorporated

★★★☆☆
  • 5645 General Washington Dr

    Alexandria, VA 22312

    Map & Directions
  • 703-354-4333

About Metro Gutter & Home Services Incorporated

Categories
  • Roofing Contractors
  • Home & Garden
  • Lumber
  • Home Repair & Service
  • Gutters & Downspouts
Details
  • Chimney Sweeps & Repair

Home Construction & Remodeling

Home Construction & Remodeling
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What a great experience hiring Metro Gutter & Home Services has been. The customer service was awesome, the work was amazing and completed in a timely fashion. Thanks Guys ... Keep Up The Good Work!

5
★★★★★

What a great experience hiring Metro Gutter & Home Services has been. The customer service was awesome, the work was amazing and completed in a timely fashion. Thanks Guys ... Keep Up The Good Work!

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I agree with other reviews on this site about Metro Gutter. We hired them to do a roof repair which, when we arrived home we found was incomplete. Despite several phone calls, they never contacted us or came out to check on the situation. Instead, all we received was a late notice bill three months later! I continue to try to resolve the situation, even getting a manager on the phone who said he would look into it, but instead of calling me back, I received another late notice! These people don't know the words professional or customer service.

1
★☆☆☆☆

I agree with other reviews on this site about Metro Gutter. We hired them to do a roof repair which, when we arrived home we found was incomplete. Despite several phone calls, they never contacted us or came out to check on the situation. Instead, all we received was a late notice bill three months later! I continue to try to resolve the situation, even getting a manager on the phone who said he would look into it, but instead of calling me back, I received another late notice! These people don't know the words professional or customer service.

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I will not use Metro Gutter again. They promised us on three different dates that they would show up and never did (on days in which there was NO rain). They finally showed up on the fourth date and cleaned the gutters, but threw half the gutter contents all over the ground and failed to clean up properly. These people do not have respect for their customers and I refuse to use them again.

1
★☆☆☆☆

I will not use Metro Gutter again. They promised us on three different dates that they would show up and never did (on days in which there was NO rain). They finally showed up on the fourth date and cleaned the gutters, but threw half the gutter contents all over the ground and failed to clean up properly. These people do not have respect for their customers and I refuse to use them again.

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I have worked with this company for the past six years. They have been excellent. I would highly recommend this company. This company is responsive and professional.

5
★★★★★

I have worked with this company for the past six years. They have been excellent. I would highly recommend this company. This company is responsive and professional.

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If you want your gutters cleaned in an efficient and timely manner - I suggest you find another service. I contracted with Metro Gutter to have the gutters of my home cleaned and after six months all I have to show for it are three bills -- my gutters have never been cleaned.

When I called to talk to someone about the problem I was told they would send out an inspector to check the gutters. No one ever showed up -- but I was charged an additional $75 for the service call. It seems like a steep price to pay for nothing. I have now called Metro Gutter 10 times and each time I have been told a manager will call me back -- no one has ever called me.

So, if you want a lot of hassle and dirty gutters -- I suggest you call Metro Gutters. If you want clean gutters I suggest you find someone else.

1
★☆☆☆☆

If you want your gutters cleaned in an efficient and timely manner - I suggest you find another service. I contracted with Metro Gutter to have the gutters of my home cleaned and after six months all I have to show for it are three bills -- my gutters have never been cleaned.

When I called to talk to someone about the problem I was told they would send out an inspector to check the gutters. No one ever showed up -- but I was charged an additional $75 for the service call. It seems like a steep price to pay for nothing. I have now called Metro Gutter 10 times and each time I have been told a manager will call me back -- no one has ever called me.

So, if you want a lot of hassle and dirty gutters -- I suggest you call Metro Gutters. If you want clean gutters I suggest you find someone else.

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My neighbor highly recommends Metro Gutters. She has used them for about 10 years and says they do a great job for her. She has found them to be reliable and pleasant.

4
★★★★☆

My neighbor highly recommends Metro Gutters. She has used them for about 10 years and says they do a great job for her. She has found them to be reliable and pleasant.

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