Freemason Abbey Restaurant

★★★★☆
  • 209 W Freemason St

    Norfolk, VA 23510

    Map & Directions
  • 757-622-3966

About Freemason Abbey Restaurant

Hours
Monday To Friday From 11:30 AM To 02:00 PM Sunday From 09:30 AM To 02:00 PM Sunday To Thursday From 04:00 PM To 10:00 PM Friday To Saturday From 04:00 PM To 11:00 PM

Food

Food
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4.0 14
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.

Just bad! Horrible food, customer service, and my family ended up getting sick later- I can only recommend to others to stay away!

3
★★★★★

Just bad! Horrible food, customer service, and my family ended up getting sick later- I can only recommend to others to stay away!

.

One of our many visits to Freemason Abbey, and the expereince just keeps getting better. My husband and I have been going to Freemason for about 6 years now, and it's consistently a favorite. My favorite entree is the Seafood Fantasia, my husband's is the Fried Shrimp Platter. Both were awesome as always. We go for lunch a lot also on the weekends, and their sandwiches are unique and filling, especially when you get them with their seasoned french fries... so good! Anyway, at dinner we had the she crab soup, the two main meals, and then dessert. Which was cheesecake covered with strawberries, also to die for. Our server, Krista, was more than pleasant and accomodating. She was attentive without being overbearing or hovering. At the end of our meal, my husband loved everyhting so much, that we asked if we could say thank you to the chef. He came out, introduced himself as Scott, and was so nice! He even said that he wasn't the executive chef, but one of the supervisors when the chef isn't there. Which is amazing to me that the executive chef can train his staff so well to produce quality as good as his own. We will always return to Freemason Abbey for all special occasions, or just a night out!

2
★★★★★

One of our many visits to Freemason Abbey, and the expereince just keeps getting better. My husband and I have been going to Freemason for about 6 years now, and it's consistently a favorite. My favorite entree is the Seafood Fantasia, my husband's is the Fried Shrimp Platter. Both were awesome as always. We go for lunch a lot also on the weekends, and their sandwiches are unique and filling, especially when you get them with their seasoned french fries... so good! Anyway, at dinner we had the she crab soup, the two main meals, and then dessert. Which was cheesecake covered with strawberries, also to die for. Our server, Krista, was more than pleasant and accomodating. She was attentive without being overbearing or hovering. At the end of our meal, my husband loved everyhting so much, that we asked if we could say thank you to the chef. He came out, introduced himself as Scott, and was so nice! He even said that he wasn't the executive chef, but one of the supervisors when the chef isn't there. Which is amazing to me that the executive chef can train his staff so well to produce quality as good as his own. We will always return to Freemason Abbey for all special occasions, or just a night out!

.

We dined at Freemason Abbey for the first time on Friday July 10, 2009. Our experience at your establishment was extremely disappointing. My husband and I both ordered the whole lobster. Both of our orders were apparently overcooked leaving the lobsters very tough and chewy. Our server left a lot to be desired. She was not very attentive, her serving skills were about on par for what one would expect in a diner and she lacked the personality to be in a service industry. Our party of four was seated in a booth upstairs which is quite cramped for 4 people. The restaurant had plenty of empty tables (which, by the way, is not a good sign for any restaurant on a Friday night). The temperature of the restaurant was uncomfortably chilly. My jaw almost hit the floor when I was told that you actually charge $1 to substitute the broccoli for the green beans - green beans is a very strange vegetable pairing to begin with for a lobster dinner. The overall quality of the food was very poor and indicative of less than fresh ingredients. We were disappointed that none of the deserts offered were made in house. Even the coffee was bad. Freemason Abbey's prices are on par with a fine dining establishment where one would expect outstanding, attentive service and properly cooked food made with fresh ingredients - we found it to be just the opposite. We did not say anything at the time because we were dining with our neighbors who had suggested the restaurant and made the reservations (7:45pm) and we didn't want to cause them any embarrassment. I could not, however, let my experience at your restaurant go unreported. I had heard many good things about Freemason Abbey, but apparently from folks who haven't been there in awhile. After checking online yesterday, I see that recent reviews of dining experiences there have been very poor overall. What a shame, it's a good location and apparently at one point in time was a very good restaurant. What happened?

2
★★☆☆☆

We dined at Freemason Abbey for the first time on Friday July 10, 2009. Our experience at your establishment was extremely disappointing. My husband and I both ordered the whole lobster. Both of our orders were apparently overcooked leaving the lobsters very tough and chewy. Our server left a lot to be desired. She was not very attentive, her serving skills were about on par for what one would expect in a diner and she lacked the personality to be in a service industry. Our party of four was seated in a booth upstairs which is quite cramped for 4 people. The restaurant had plenty of empty tables (which, by the way, is not a good sign for any restaurant on a Friday night). The temperature of the restaurant was uncomfortably chilly. My jaw almost hit the floor when I was told that you actually charge $1 to substitute the broccoli for the green beans - green beans is a very strange vegetable pairing to begin with for a lobster dinner. The overall quality of the food was very poor and indicative of less than fresh ingredients. We were disappointed that none of the deserts offered were made in house. Even the coffee was bad. Freemason Abbey's prices are on par with a fine dining establishment where one would expect outstanding, attentive service and properly cooked food made with fresh ingredients - we found it to be just the opposite. We did not say anything at the time because we were dining with our neighbors who had suggested the restaurant and made the reservations (7:45pm) and we didn't want to cause them any embarrassment. I could not, however, let my experience at your restaurant go unreported. I had heard many good things about Freemason Abbey, but apparently from folks who haven't been there in awhile. After checking online yesterday, I see that recent reviews of dining experiences there have been very poor overall. What a shame, it's a good location and apparently at one point in time was a very good restaurant. What happened?

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.

We dined at Freemason Abbey for the first time on Friday July 10, 2009. Our experience at this establishment was extremely disappointing. My husband and I both ordered the whole lobster. Both of our orders were apparently overcooked leaving the lobsters very tough and chewy. Our server left a lot to be desired. She was not very attentive, her serving skills were about on par for what one would expect in a diner and she lacked the personality to be in a service industry. Our party of four was seated in a booth upstairs which was quite cramped for 4 people. The restaurant had plenty of empty tables (which, by the way, is not a good sign for any restaurant on a Friday night). The temperature of the restaurant was uncomfortably chilly. My jaw almost dropped to the floor when I was told that they actually charge $1 to substitute the broccoli for the green beans - green beans is a very strange vegetable pairing to begin with for a lobster dinner. The overall quality of the food was very poor and indicative of less than fresh ingredients. We were disappointed that none of the deserts offered were made in house. Even the coffee was bad. Freemason Abbey's prices are on par with a fine dining establishment where one would expect outstanding, attentive service and properly cooked food made with fresh ingredients - we found it to be just the opposite. I had heard many good things about Freemason Abbey, but apparently from folks who haven't been there in awhile. After checking online yesterday, I see that recent reviews of dining experiences there have been very poor overall. What a shame, it's a good location and apparently at one point in time was a very good restaurant. What happened?

1
★★☆☆☆

We dined at Freemason Abbey for the first time on Friday July 10, 2009. Our experience at this establishment was extremely disappointing. My husband and I both ordered the whole lobster. Both of our orders were apparently overcooked leaving the lobsters very tough and chewy. Our server left a lot to be desired. She was not very attentive, her serving skills were about on par for what one would expect in a diner and she lacked the personality to be in a service industry. Our party of four was seated in a booth upstairs which was quite cramped for 4 people. The restaurant had plenty of empty tables (which, by the way, is not a good sign for any restaurant on a Friday night). The temperature of the restaurant was uncomfortably chilly. My jaw almost dropped to the floor when I was told that they actually charge $1 to substitute the broccoli for the green beans - green beans is a very strange vegetable pairing to begin with for a lobster dinner. The overall quality of the food was very poor and indicative of less than fresh ingredients. We were disappointed that none of the deserts offered were made in house. Even the coffee was bad. Freemason Abbey's prices are on par with a fine dining establishment where one would expect outstanding, attentive service and properly cooked food made with fresh ingredients - we found it to be just the opposite. I had heard many good things about Freemason Abbey, but apparently from folks who haven't been there in awhile. After checking online yesterday, I see that recent reviews of dining experiences there have been very poor overall. What a shame, it's a good location and apparently at one point in time was a very good restaurant. What happened?

Pros: Location

Cons: Just about everything else

.

We had our wedding rehearsal dinner here. The food was excellent and the service top notch. The lobster was delicious and all the desserts were prepared with perfection only found in such classy southern spots. Highly recommended.

4
★★★★☆

We had our wedding rehearsal dinner here. The food was excellent and the service top notch. The lobster was delicious and all the desserts were prepared with perfection only found in such classy southern spots. Highly recommended.

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0 out of 1 people found this review helpful.

.

Been here many times; just recently for my cousin's rehearsal dinner. They were fabulous! Great options, great food, excellent service. Family friendly, reasonably priced. My husband ate his first lobster here YEARS ago for his birthday. They took his picture and they send him a birthday card EVER YEAR! Too fun.

5
★★★★★

Been here many times; just recently for my cousin's rehearsal dinner. They were fabulous! Great options, great food, excellent service. Family friendly, reasonably priced. My husband ate his first lobster here YEARS ago for his birthday. They took his picture and they send him a birthday card EVER YEAR! Too fun.

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.

Several years ago, I would have given this place 6 stars, that was then but not now. We had not been there for several years. At that time the food had gone down hill. We decided to give it another try. IT WAS WORSE. The service was slow. My wife had the prime rib, nothing but fat. Another person had a stake. It took them 3 tries to get it cooked correctly and when we finally got it, there still problems with the meat. The meal was slow comming out. The manager came by the table and told us the that meal would be taken off of the bill. We had to wave down the waitress several time to get service. When the bill came the waitress mixed up the credit cards and put the wrong bill on the wrong card. The stake was not taken off of the bill, she did not know how to do that but gave us a ten dollar gift coupon for our next visit. I do not think that there will be a next visit. It took over ninety minutes for us to eat.

1
★★☆☆☆

Several years ago, I would have given this place 6 stars, that was then but not now. We had not been there for several years. At that time the food had gone down hill. We decided to give it another try. IT WAS WORSE. The service was slow. My wife had the prime rib, nothing but fat. Another person had a stake. It took them 3 tries to get it cooked correctly and when we finally got it, there still problems with the meat. The meal was slow comming out. The manager came by the table and told us the that meal would be taken off of the bill. We had to wave down the waitress several time to get service. When the bill came the waitress mixed up the credit cards and put the wrong bill on the wrong card. The stake was not taken off of the bill, she did not know how to do that but gave us a ten dollar gift coupon for our next visit. I do not think that there will be a next visit. It took over ninety minutes for us to eat.

Pros: nice location, good atmosphere

Cons: slow service, food not cooked properly,

.

I took my husband there today for his 61st birthday! Not only is the building historically beautiful but the interior refects the former church's elegant decor'!! Our server, John S., was delightful and very aware of our every need. It was just a joy to be there. My husband who is the vice-president of Coopervision in Norfolk often takes his clients there - so impressive!
"My" only suggestion is to have those beautiful ladies dress in the "period clothes" that would reflect the importance of this historic site. They look like they work at "Sloppy Joes" in their men's shirts and ties. Very drab. And, not at all the demeanor this church site deserves, and them, too! Thank you for a delightful time! Amy and Chuck Rogers

2
★★★★★

I took my husband there today for his 61st birthday! Not only is the building historically beautiful but the interior refects the former church's elegant decor'!! Our server, John S., was delightful and very aware of our every need. It was just a joy to be there. My husband who is the vice-president of Coopervision in Norfolk often takes his clients there - so impressive!
"My" only suggestion is to have those beautiful ladies dress in the "period clothes" that would reflect the importance of this historic site. They look like they work at "Sloppy Joes" in their men's shirts and ties. Very drab. And, not at all the demeanor this church site deserves, and them, too! Thank you for a delightful time! Amy and Chuck Rogers

.

This is one of the first restraunts I tried when I moved here and it is a favorite. Great atmosphere for dining for many different occasions. Romantic, out with the girls from college, etc.

2
★★★★★

This is one of the first restraunts I tried when I moved here and it is a favorite. Great atmosphere for dining for many different occasions. Romantic, out with the girls from college, etc.

.

Freemason Abbey is a restaurant that is situated in downtown Norfolk and is actually a converted church. The restaurant is equally beautiful from the inside and outside, and it is really an amazing place to have a meal (both for the food and the atmosphere you eat in). The menu wasn't that appealing to everyone in the family, so I would probably not take kids or picky eaters. Overall though a really amazing experience!

4
★★★★☆

Freemason Abbey is a restaurant that is situated in downtown Norfolk and is actually a converted church. The restaurant is equally beautiful from the inside and outside, and it is really an amazing place to have a meal (both for the food and the atmosphere you eat in). The menu wasn't that appealing to everyone in the family, so I would probably not take kids or picky eaters. Overall though a really amazing experience!

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.

I travel to Norfolk frequently and I always go to Freemason when I am there. I have loved every meal. I have learned to make a reservation because the secret is out about how good this restauant is. The wait staff is excellent. They seem to recognize when someone is sharing a special evening. I often see them bring a rose to the lady at a table - very quietly (no singing waiters here!!) This restaurant must be group friendly because there is usually a large group celebrating something - a family reunion, friends just gathering together - even a wedding shower luncheon/with gifts opened at the table. Really cute!

2
★★★★★

I travel to Norfolk frequently and I always go to Freemason when I am there. I have loved every meal. I have learned to make a reservation because the secret is out about how good this restauant is. The wait staff is excellent. They seem to recognize when someone is sharing a special evening. I often see them bring a rose to the lady at a table - very quietly (no singing waiters here!!) This restaurant must be group friendly because there is usually a large group celebrating something - a family reunion, friends just gathering together - even a wedding shower luncheon/with gifts opened at the table. Really cute!

.

The Freemason Abbey is an old church that has been remodeled inside and is now a first class restaurant. They're mostly famous for their lobster and steak dishes, but they also offer up some great specialty dishes as well. The service is out of this world, the ambiance is beautiful, and the food is top notch. Without a doubt Freemason Abbey is somewhere to take someone for a very special occasion.

5
★★★★★

The Freemason Abbey is an old church that has been remodeled inside and is now a first class restaurant. They're mostly famous for their lobster and steak dishes, but they also offer up some great specialty dishes as well. The service is out of this world, the ambiance is beautiful, and the food is top notch. Without a doubt Freemason Abbey is somewhere to take someone for a very special occasion.

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.

A couple of times a month we take a group of 8-20 people here for dinner. The food is consistantly good, the service has been excellent and the atmosphere is great (make sure everyone in your party can climb stairs).
Make Reservations
I concur with going on Wednesday's for Lobster Night!

2
★★★★★

A couple of times a month we take a group of 8-20 people here for dinner. The food is consistantly good, the service has been excellent and the atmosphere is great (make sure everyone in your party can climb stairs).
Make Reservations
I concur with going on Wednesday's for Lobster Night!

.

One of the worst dining experiences I've had in any state or country has been at Freemason Abbey. I organized a group of approximately 20 people to enjoy dinner and theater. We had reservations and the promise of tables on the second floor. We stood by while friends of the hostess or manager entered and were seated at the tables designated for us. We waited another 20 minutes for other tables on the first floor. Service was slow and we didn't have time for coffee or dessert.

0
★☆☆☆☆

One of the worst dining experiences I've had in any state or country has been at Freemason Abbey. I organized a group of approximately 20 people to enjoy dinner and theater. We had reservations and the promise of tables on the second floor. We stood by while friends of the hostess or manager entered and were seated at the tables designated for us. We waited another 20 minutes for other tables on the first floor. Service was slow and we didn't have time for coffee or dessert.

Pros: location, building, some food

Cons: arrogant, poor service, no customer relations

Editorial from

The stone exterior and vaulted ceilings of this century-old former church provide a special atmosphere for some satisfying American favorites such as whole Atlantic lobsters, prime rib, pan-seared tuna, grilled salmon Oscar and Rockefeller…

 

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