Sound Solutions

★★★★☆
  • 14508 Lee Rd Ste B

    Chantilly, VA 20151

    Map & Directions
  • 703-631-4104

About Sound Solutions

Details
Hours
Mon-Sat 10am-7pm

Automotive

Automotive
More choices in Chantilly:
Resultset_next

Mr Tire Auto Service Centers

4003A Westfax Dr Chantilly, VA

Resultset_next

Virginia Tire & Auto Of South Riding

43230 Defender Dr Chantilly, VA

4.1429 7
Hi! Sign in to let us know how Sound Solutions was?
Write a Review
.

Dear Valued Sound Solutions Customers, Sound Solutions is now Safe and Sound! Please bear with us while we remodel the Chantilly location. In the meanwhile please visit our Manassas location where we can serve all your mobile electronics needs. All products and installations purchased at this location will be fully warrantied by Safe & Sound.

Safe & Sound Mobile Electronics 8104 Sudley Rd. (Rt.234 Business) Manassas, VA Phone (703)368-1564 Open 10am-7pm Mon-Sat

Questions: Rich@mysafeandsound.com www.mysafeandsound.com www.facebook.com/mysafeandsound (like us for a $5. Discount)

Directions: Rt.28 South Right onto Rt.66 West Right exit 47A onto Sudley Rd. (rt.234 business) 1.5 miles on Right to 8104 Sudley Rd. (Big yellow signs)

5
★★★★★

Dear Valued Sound Solutions Customers, Sound Solutions is now Safe and Sound! Please bear with us while we remodel the Chantilly location. In the meanwhile please visit our Manassas location where we can serve all your mobile electronics needs. All products and installations purchased at this location will be fully warrantied by Safe & Sound.

Safe & Sound Mobile Electronics 8104 Sudley Rd. (Rt.234 Business) Manassas, VA Phone (703)368-1564 Open 10am-7pm Mon-Sat

Questions: Rich@mysafeandsound.com www.mysafeandsound.com www.facebook.com/mysafeandsound (like us for a $5. Discount)

Directions: Rt.28 South Right onto Rt.66 West Right exit 47A onto Sudley Rd. (rt.234 business) 1.5 miles on Right to 8104 Sudley Rd. (Big yellow signs)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dear Valued Sound Solutions Customers, Sound Solutions is now Safe and Sound! Please bear with us while we remodel the Chantilly location. In the meanwhile please visit our Manassas location where we can serve all your mobile electronics

3
★★★★★

Dear Valued Sound Solutions Customers, Sound Solutions is now Safe and Sound! Please bear with us while we remodel the Chantilly location. In the meanwhile please visit our Manassas location where we can serve all your mobile electronics

.

My brother and husband tried for days, to install all this equipment, we received as a gift. We went to Best Buy, but those guys were clueless. We then tried calling around and nobody seemed like they wanted to help us. So, a friend of

3
★★★★★

My brother and husband tried for days, to install all this equipment, we received as a gift. We went to Best Buy, but those guys were clueless. We then tried calling around and nobody seemed like they wanted to help us. So, a friend of

.

In response to the bad review left by Sharon, I'll tell you exactly what happened. The MAJORITY of what she says is true, but not all of it. Her radio had the option to do "AUX INPUT" but did not come with the aux cable. She did not mention wanting one installed. Once the job was completed, she THEN asked if we'd installed the cable. I showed her, in her owners manual, how it was "aux ready" but did not come with the cable. She agreed and asked if we could install one. Since the radio had to come back out of the dash, I told her she'd have to pay the shop MINIMUM labor fee of 45.00 plus pay 15.00 for the aux cable itself. She asked if we could do it free of charge, and I said no. She agreed to pay us to do the work. Shortly thereafter, she disputed the charges with AMEX, basically feeding them the same lies she's posting online.

5
★★★★★

In response to the bad review left by Sharon, I'll tell you exactly what happened. The MAJORITY of what she says is true, but not all of it. Her radio had the option to do "AUX INPUT" but did not come with the aux cable. She did not mention wanting one installed. Once the job was completed, she THEN asked if we'd installed the cable. I showed her, in her owners manual, how it was "aux ready" but did not come with the cable. She agreed and asked if we could install one. Since the radio had to come back out of the dash, I told her she'd have to pay the shop MINIMUM labor fee of 45.00 plus pay 15.00 for the aux cable itself. She asked if we could do it free of charge, and I said no. She agreed to pay us to do the work. Shortly thereafter, she disputed the charges with AMEX, basically feeding them the same lies she's posting online.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If I could give a 0 star rating, I would.

I brought my car in with a stereo bought off newegg. Of course they aren't too helpful from the start and said they would charge a premium for their labour costs (since they didn't get the cut from selling an overpriced stereo bought from their store). They quoted me $186.xx for the job.

I'm fine with that, cos hey, everybody's got bills to pay. After I pass them the installation map/manual, they went off to work. When it was done, I returned to my car to check on the job. I realised that they didn't install the aux jack.

I returned to the store to ask why it isn't there. The guy Chris was curt and said that I didn't give them that specific instruction.

My stereo came with an aux input, and which 2009 car stereo don't install that by default? Of course, they are the experts, who didn't know such specifics.

They quoted me an extra 62.xx, to remove the deck and reinstalling it, since the aux jack would require that. I was furious, because I've already paid them 186 something dollars to install it, and to have some goodwill, they shouldn't quote me so much more for a botched installation.

Chris didn't accept anything but insisting that I didn't give enough instructions about the aux jack. I pondered about bringing the car to another shop, but then realised that that shop would have the right to demand full labour costs, since they weren't responsible for this botched job.

Somehow caught in a no-win situation, I ponied up the money to let them install the stereo. I tried to dispute the case with AMEX, and AMEX sent me a letter with Chris' plea.

Of course, Chris told "his side of the story" with wonderful "It's not our fault", and that I was a willing party.

It was a no-win situation on a botched job for me, and hey, I could not afford the time going from place to place just to install a car stereo and to fix a botched job by these bunch of jerks.

Don't go there, unless you feel like being trapped and left with ponying up money to salvage their botched jobs.

1
★☆☆☆☆

If I could give a 0 star rating, I would.

I brought my car in with a stereo bought off newegg. Of course they aren't too helpful from the start and said they would charge a premium for their labour costs (since they didn't get the cut from selling an overpriced stereo bought from their store). They quoted me $186.xx for the job.

I'm fine with that, cos hey, everybody's got bills to pay. After I pass them the installation map/manual, they went off to work. When it was done, I returned to my car to check on the job. I realised that they didn't install the aux jack.

I returned to the store to ask why it isn't there. The guy Chris was curt and said that I didn't give them that specific instruction.

My stereo came with an aux input, and which 2009 car stereo don't install that by default? Of course, they are the experts, who didn't know such specifics.

They quoted me an extra 62.xx, to remove the deck and reinstalling it, since the aux jack would require that. I was furious, because I've already paid them 186 something dollars to install it, and to have some goodwill, they shouldn't quote me so much more for a botched installation.

Chris didn't accept anything but insisting that I didn't give enough instructions about the aux jack. I pondered about bringing the car to another shop, but then realised that that shop would have the right to demand full labour costs, since they weren't responsible for this botched job.

Somehow caught in a no-win situation, I ponied up the money to let them install the stereo. I tried to dispute the case with AMEX, and AMEX sent me a letter with Chris' plea.

Of course, Chris told "his side of the story" with wonderful "It's not our fault", and that I was a willing party.

It was a no-win situation on a botched job for me, and hey, I could not afford the time going from place to place just to install a car stereo and to fix a botched job by these bunch of jerks.

Don't go there, unless you feel like being trapped and left with ponying up money to salvage their botched jobs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If I could give a 0 star rating, I would.

I brought my car in with a stereo bought off newegg. Of course they aren't too helpful from the start and said they would charge a premium for their labour costs (since they didn't get the cut from selling an overpriced stereo bought from their store). They quoted me $186.xx for the job.

I'm fine with that, cos hey, everybody's got bills to pay. After I pass them the installation map/manual, they went off to work. When it was done, I returned to my car to check on the job. I realised that they didn't install the aux jack.

I returned to the store to ask why it isn't there. The guy Chris was curt and said that I didn't give them that specific instruction.

My stereo came with an aux input, and which 2009 car stereo don't install that by default? Of course, they are the experts, who didn't know such specifics.

They quoted me an extra 62.xx, to remove the deck and reinstalling it, since the aux jack would require that. I was furious, because I've already paid them 186 something dollars to install it, and to have some goodwill, they shouldn't quote me so much more for a botched installation.

Chris didn't accept anything but insisting that I didn't give enough instructions about the aux jack. I pondered about bringing the car to another shop, but then realised that that shop would have the right to demand full labour costs, since they weren't responsible for this botched job.

Somehow caught in a no-win situation, I ponied up the money to let them install the stereo. I tried to dispute the case with AMEX, and AMEX sent me a letter with Chris' plea.

Of course, Chris told "his side of the story" with wonderful "It's not our fault", and that I was a willing party.

It was a no-win situation on a botched job for me, and hey, I could not afford the time going from place to place just to install a car stereo and to fix a botched job by these bunch of jerks.

Don't go there, unless you feel like being trapped and left with ponying up money to salvage their botched jobs.

0
★☆☆☆☆

If I could give a 0 star rating, I would.

I brought my car in with a stereo bought off newegg. Of course they aren't too helpful from the start and said they would charge a premium for their labour costs (since they didn't get the cut from selling an overpriced stereo bought from their store). They quoted me $186.xx for the job.

I'm fine with that, cos hey, everybody's got bills to pay. After I pass them the installation map/manual, they went off to work. When it was done, I returned to my car to check on the job. I realised that they didn't install the aux jack.

I returned to the store to ask why it isn't there. The guy Chris was curt and said that I didn't give them that specific instruction.

My stereo came with an aux input, and which 2009 car stereo don't install that by default? Of course, they are the experts, who didn't know such specifics.

They quoted me an extra 62.xx, to remove the deck and reinstalling it, since the aux jack would require that. I was furious, because I've already paid them 186 something dollars to install it, and to have some goodwill, they shouldn't quote me so much more for a botched installation.

Chris didn't accept anything but insisting that I didn't give enough instructions about the aux jack. I pondered about bringing the car to another shop, but then realised that that shop would have the right to demand full labour costs, since they weren't responsible for this botched job.

Somehow caught in a no-win situation, I ponied up the money to let them install the stereo. I tried to dispute the case with AMEX, and AMEX sent me a letter with Chris' plea.

Of course, Chris told "his side of the story" with wonderful "It's not our fault", and that I was a willing party.

It was a no-win situation on a botched job for me, and hey, I could not afford the time going from place to place just to install a car stereo and to fix a botched job by these bunch of jerks.

Don't go there, unless you feel like being trapped and left with ponying up money to salvage their botched jobs.

Pros: none

Cons: irresponsible, overcharging

.

I've been getting car stereos and alarms installed there for about 8 or 9 years. I've known many people that had work done by them. They always do good work. They've been around a long time, which seems to be pretty rare for car stereo shops.

5
★★★★★

I've been getting car stereos and alarms installed there for about 8 or 9 years. I've known many people that had work done by them. They always do good work. They've been around a long time, which seems to be pretty rare for car stereo shops.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Sound Solutions, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review