Assante's Pizza

★★★☆☆
  • 1845 W Broad St

    Richmond, VA 23220

    Cross street: Conveniently located at Broad and Meadow Streets. Next to Three Swallows.

    Map & Directions
  • 804-353-7300

About Assante's Pizza

Hours
Daily 10am-3am

Food

Food
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Just had a" MeatLovers Personal Pizza" it was very personal maybe ! 4 inches of pizza with a springle of meat I counted 6 or 7 pieces of meat what a rip-off STAY AWAY!! NOT WORTH THE MONEY AND FOR $5.99 PLUS TAX SHAME ON YOU GUYS!!

1
★☆☆☆☆

Just had a" MeatLovers Personal Pizza" it was very personal maybe ! 4 inches of pizza with a springle of meat I counted 6 or 7 pieces of meat what a rip-off STAY AWAY!! NOT WORTH THE MONEY AND FOR $5.99 PLUS TAX SHAME ON YOU GUYS!!

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If they are so bad....why is it they were voted best pizza in
Richmond 2009 ? My sumation is nobody gets it perfect all
of the time .....

4
★★★★☆

If they are so bad....why is it they were voted best pizza in
Richmond 2009 ? My sumation is nobody gets it perfect all
of the time .....

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We called Assante's on Broad and placed our order for delivery. At around 5:30 the delivery driver called and told us that he was near our high rise apartment building and that we needed to come down and meet him. My husband asked him what part of ""delivery"" he didn't understand and to f*** himself and bring it upstairs. Granted, he shouldn't have said FU, but the driver told my husband to F himself and we never got our food. I called back around 1 1/2 hour later and was told we were going to get our food for free shortly. At 9:00 pm I called back again and told them to just forget it, but they had better not charge me.

0
★☆☆☆☆

We called Assante's on Broad and placed our order for delivery. At around 5:30 the delivery driver called and told us that he was near our high rise apartment building and that we needed to come down and meet him. My husband asked him what part of ""delivery"" he didn't understand and to f*** himself and bring it upstairs. Granted, he shouldn't have said FU, but the driver told my husband to F himself and we never got our food. I called back around 1 1/2 hour later and was told we were going to get our food for free shortly. At 9:00 pm I called back again and told them to just forget it, but they had better not charge me.

Cons: They have rude, profane delivery drivers

.

Like other reviewers on other sites, I work at MCV & got food occasionally from Assante's. I never ordered anything out of the ordinary & never asked for any changes to my food. I tried to keep from adding on last minute orders. However, on more than one occasion I found that my food was either late or had things missing from them! More than one nurse, doctor, & clerk had to call back in hopes of getting the driver to return with the missing item. One of our clerks got hung up on when she tried to get her food, which she ended up never getting. I remember since they were incredibly rude & she's not the type that got angry easily. \r
\r
The food here is great, but unfortunately there are some drivers/managers that just don't care if you get your food or not, or that you get it in a good time. If you have the time, opt for picking it up rather than ordering delivery. Goodness knows if or when you'll ever get it.

1
★★☆☆☆

Like other reviewers on other sites, I work at MCV & got food occasionally from Assante's. I never ordered anything out of the ordinary & never asked for any changes to my food. I tried to keep from adding on last minute orders. However, on more than one occasion I found that my food was either late or had things missing from them! More than one nurse, doctor, & clerk had to call back in hopes of getting the driver to return with the missing item. One of our clerks got hung up on when she tried to get her food, which she ended up never getting. I remember since they were incredibly rude & she's not the type that got angry easily. \r
\r
The food here is great, but unfortunately there are some drivers/managers that just don't care if you get your food or not, or that you get it in a good time. If you have the time, opt for picking it up rather than ordering delivery. Goodness knows if or when you'll ever get it.

Pros: great food, decent value

Cons: slow deliver, food gets forgotten, rude delivery guys/management (mostly night shift)

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Food is tasty, drivers deliver food, poeple take orders on the phone. Its a mother cluckin fan restaraunt people. Whatever that chicks name...Olivia T I think it is, you are a piece of garbage. You and your ill-prepared compadres in the E-room probably make the delivery guy wait, have crappy attitudes, and porbably tip like garbage. How about you make some food at home and bring it or put up with the wait it takes an extremely busy fan restaraunt to get stuff done. I am in no way affiliated with Assantes, but they will have my business for years to come.

4
★★★★☆

Food is tasty, drivers deliver food, poeple take orders on the phone. Its a mother cluckin fan restaraunt people. Whatever that chicks name...Olivia T I think it is, you are a piece of garbage. You and your ill-prepared compadres in the E-room probably make the delivery guy wait, have crappy attitudes, and porbably tip like garbage. How about you make some food at home and bring it or put up with the wait it takes an extremely busy fan restaraunt to get stuff done. I am in no way affiliated with Assantes, but they will have my business for years to come.

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This is the best place for takeout pizza. There are many choices and the pizzas are wonderful. If you like white pizza, they make an excellent one (though it's not on the menu). Go to Assante's for a good deal and a tasty meal!

2
★★★★★

This is the best place for takeout pizza. There are many choices and the pizzas are wonderful. If you like white pizza, they make an excellent one (though it's not on the menu). Go to Assante's for a good deal and a tasty meal!

Pros: Great tasting pizza, good prices

Cons: Takeout only, street parking, not a great part of town

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I've ordered Assantes several times in the last 2 years and for the most part I've been very happy with their service. The delivery service isn't lighting fast, most deliveries arrive in about 45 minutes, but it's no longer than most delivery buisness in Richmond. Pick-up is usually quick and they've always had my food ready exactly when they say it would be, and the one time they didn't, It was only about 5-10 extra minutes and was offered some free food.

The food is very good and they have the best Philly sub you can find in Richmond, the pizza is also excellent and they are very good at getting a complex order correct.

4
★★★★☆

I've ordered Assantes several times in the last 2 years and for the most part I've been very happy with their service. The delivery service isn't lighting fast, most deliveries arrive in about 45 minutes, but it's no longer than most delivery buisness in Richmond. Pick-up is usually quick and they've always had my food ready exactly when they say it would be, and the one time they didn't, It was only about 5-10 extra minutes and was offered some free food.

The food is very good and they have the best Philly sub you can find in Richmond, the pizza is also excellent and they are very good at getting a complex order correct.

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.

I work for another delivery establishment and MCV is most definitely the
WORST place in which to deliver. The drivers at my store regularly recieve parking tickets waiting for unprepared doctors nurses, who the F ever to come down (even though they were given a delivery time and asked to meet us downstairs).

5
★★★★★

I work for another delivery establishment and MCV is most definitely the
WORST place in which to deliver. The drivers at my store regularly recieve parking tickets waiting for unprepared doctors nurses, who the F ever to come down (even though they were given a delivery time and asked to meet us downstairs).

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.

i hear that mcv lady ragging on and on and on. i used to deliver to that place from another business. they make orders that are huge complicated and specific, and as a good worker i can understand that it's fine to do so, however they are ill prepared to order during peak hours, must ask around the office (hey gal did you what pico on that no rice no beans burrito with extra sour creme), many times can not communicate what address, entrance, building of mcv they are in. for they few of you that are prepared and have your orders ready i love making your food! and maybe tip more!
well assaantes own's the fan and more. 5$ minimum is like unheard of. great food at anytime and they deliver anywhere. show some respect! friggin mcv!!

5
★★★★★

i hear that mcv lady ragging on and on and on. i used to deliver to that place from another business. they make orders that are huge complicated and specific, and as a good worker i can understand that it's fine to do so, however they are ill prepared to order during peak hours, must ask around the office (hey gal did you what pico on that no rice no beans burrito with extra sour creme), many times can not communicate what address, entrance, building of mcv they are in. for they few of you that are prepared and have your orders ready i love making your food! and maybe tip more!
well assaantes own's the fan and more. 5$ minimum is like unheard of. great food at anytime and they deliver anywhere. show some respect! friggin mcv!!

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.

This has to have been THE WORST restaraunt experience I've ever had! I work in the VCU Medical Center ER late at night, and there are not very many places that deliver.
Our ER spends almost $1000 a week there, yet we always have food missing from our order. This time had multiple orders, only to have an order of chicken wings left out. Since sometimes in group orders things can be forgotten, I simply called to get the wings sent. They assured me that they were being sent, but 30-40 minutes later no wings were delivered. I called twice more, with 10 minutes in between calls, only to be told that the guy was delivering them. I called about 10 more times, only to have the phone picked up & hung up. On the 11th or 12th time they picked up & I asked if I could have the money refunded to my debit card. The guy was very rude, and shouted "ASSANTE'S" into the phone when he picked up.

The guy said that he'd let me speak to his manager. Five minutes pass, and the phone gets picked up. There was some shouting to someone in the background, and the words being said did not sound very nice at all. They then hung up. I called two more times and was hung up on twice. After that they refused to pick up.

All occurred between 1:45 (when I placed the order), 2:20 (when I got the order), and 3:30-3:40 am when I finally stopped trying due to them not answering. I understand that it was closing time, but the way I was treated was unexcusable. This isn't the first time this has happened, and at least half of the people who work here refuse to order from there due to their lack of good service. I have made sure that all of my co-workers were made aware of this, and they have lost not only my business but at least the business of 4 other people.

1
★☆☆☆☆

This has to have been THE WORST restaraunt experience I've ever had! I work in the VCU Medical Center ER late at night, and there are not very many places that deliver.
Our ER spends almost $1000 a week there, yet we always have food missing from our order. This time had multiple orders, only to have an order of chicken wings left out. Since sometimes in group orders things can be forgotten, I simply called to get the wings sent. They assured me that they were being sent, but 30-40 minutes later no wings were delivered. I called twice more, with 10 minutes in between calls, only to be told that the guy was delivering them. I called about 10 more times, only to have the phone picked up & hung up. On the 11th or 12th time they picked up & I asked if I could have the money refunded to my debit card. The guy was very rude, and shouted "ASSANTE'S" into the phone when he picked up.

The guy said that he'd let me speak to his manager. Five minutes pass, and the phone gets picked up. There was some shouting to someone in the background, and the words being said did not sound very nice at all. They then hung up. I called two more times and was hung up on twice. After that they refused to pick up.

All occurred between 1:45 (when I placed the order), 2:20 (when I got the order), and 3:30-3:40 am when I finally stopped trying due to them not answering. I understand that it was closing time, but the way I was treated was unexcusable. This isn't the first time this has happened, and at least half of the people who work here refuse to order from there due to their lack of good service. I have made sure that all of my co-workers were made aware of this, and they have lost not only my business but at least the business of 4 other people.

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I like them a little better in comparison to Chanello's down the street, but service wise we weren't treated very well. They had made an error with our food and had to wait an extra 10 minutes... then while we waited offered us a smaller pizza to us for our troubles then wanted to charge us for it. We did not really know what was going on or what the point was, but we eventually got what we wanted and it did taste quite amazing. I recommend this place but just don't be surprised if you get somewhat odd service.

3
★★★☆☆

I like them a little better in comparison to Chanello's down the street, but service wise we weren't treated very well. They had made an error with our food and had to wait an extra 10 minutes... then while we waited offered us a smaller pizza to us for our troubles then wanted to charge us for it. We did not really know what was going on or what the point was, but we eventually got what we wanted and it did taste quite amazing. I recommend this place but just don't be surprised if you get somewhat odd service.

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