Jcpenney

★☆☆☆☆

About Jcpenney

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Head Sales Assistant very unfriendly to customers! Associates hold name brand merchandise for their favorite customers so the good stuff never hits the floor. Don't bother to go to management because they will tell you this will be handled, but never is! You can see tagged merchandise hanging on racks in the backroom, but when you inquire as to when it will be brought out...you get a different story from everyone you ask...from it hasn't been priced, management wants it on the floor for the sale, clerks too busy doing mark downs to bring out on floor, etc. I thought the main objective of retail stores is to sell, not discriminate as to whom the merchandise is sold! You have to be in the "click" as to when merchandise is brought out and who you are! You can stay until the store closes or be there when it opens...certain merchandise never hits the sales floor....WHY? Is it going out the backdoor? If you're hanging around waiting, I have yet to have the manager say, "Is there something I can help you with"...no, he just watches you like you are a shoplifter...when I have spent thousands $$$ at his store. The store manager never stops to nod his head, introduce himself and ask if you're finding everything okay...I am a past associate of JCP and my store manager would not have found this behavior appropriate!

1
★☆☆☆☆

Head Sales Assistant very unfriendly to customers! Associates hold name brand merchandise for their favorite customers so the good stuff never hits the floor. Don't bother to go to management because they will tell you this will be handled, but never is! You can see tagged merchandise hanging on racks in the backroom, but when you inquire as to when it will be brought out...you get a different story from everyone you ask...from it hasn't been priced, management wants it on the floor for the sale, clerks too busy doing mark downs to bring out on floor, etc. I thought the main objective of retail stores is to sell, not discriminate as to whom the merchandise is sold! You have to be in the "click" as to when merchandise is brought out and who you are! You can stay until the store closes or be there when it opens...certain merchandise never hits the sales floor....WHY? Is it going out the backdoor? If you're hanging around waiting, I have yet to have the manager say, "Is there something I can help you with"...no, he just watches you like you are a shoplifter...when I have spent thousands $$$ at his store. The store manager never stops to nod his head, introduce himself and ask if you're finding everything okay...I am a past associate of JCP and my store manager would not have found this behavior appropriate!

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