U-Haul Of Burlington

★☆☆☆☆
  • 460 Riverside Ave

    Burlington, VT 05401

    Map & Directions

About U-Haul Of Burlington

Hours
Sun 9am-5pm, Mon-Thu 7am-7pm, Sat 7am-7pm, Fri 7am-8pm

Automotive

Automotive
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U-Haul Neighborhood Dealer

150 Rose Ave Burlington, CO

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Reserved a mid-size truck for an in-town move, U-Haul reversed reservation date numbers so truck was not available and not only refused to take responsibility for the mistake, local manager Andy Froberg whose name was attached as the sales person was extremely rude and belligerent. Said it wasn't his problem and he had no vehicles to rent us. Because we were in such a bind (we were supposed to begin moving the next morning), we begged for any vehicle available to use at which point Mr Froberg became personally insulting and though he did rent us a vehicle he jacked the price up and continued to make disparaging comments throughout the process. Absolutely stay away from this business, I have NEVER experienced such miserable treatment or poor customer service in my life.

0
★☆☆☆☆

Reserved a mid-size truck for an in-town move, U-Haul reversed reservation date numbers so truck was not available and not only refused to take responsibility for the mistake, local manager Andy Froberg whose name was attached as the sales person was extremely rude and belligerent. Said it wasn't his problem and he had no vehicles to rent us. Because we were in such a bind (we were supposed to begin moving the next morning), we begged for any vehicle available to use at which point Mr Froberg became personally insulting and though he did rent us a vehicle he jacked the price up and continued to make disparaging comments throughout the process. Absolutely stay away from this business, I have NEVER experienced such miserable treatment or poor customer service in my life.

Pros: None

Cons: Very poor service, jacked up prices

 

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