I've been shopping at Finders Keepers for 8 years now and I am always impressed by the kindness of the owner and her staff. This locally owned business carries jewelery from every era in every different color! From vintage to new handmade items... Finders Keepers always has what I'm looking for! :]
I have been a customer for years, and really enjoyed and purchased the antiques of years past. The young sales staff is most often helpful, but Dena, as hard as you try, you come off as overwhelmed and offended that people want to shop in your store. Your welcome is so disingenuous, and inquiring about your merchandise is not my attempt to rip you off. The public is rotten to deal with I know, but pretend you like us and we would spend more, and it is true, much of your merchandise is of average quality and overpriced.
But your store presentation is delightful!
I went into Finders Keepers II today for the first time in search of a formal dress. I found a beautiful and unique dress and I fell in love with it as soon as I saw it on. However, it was outrageously expensive. After showing some shock at the price, the staff member who was helping me offered a discount. They marked it down over a hundred dollars and I bought it. The staff was courteous and helpful without breathing down my neck. A great store for jewelry, shoes and dresses for those who want something a little different.
I do not understand the negative comments about Finders Keepers store below. I have been a customer of Deena's for close to a decade and I have never had customer service anywhere else that even closely compared to the quality of Finders Keepers'. This store is THE jewelry store in Spokane, and you will be extremely lucky to find anything even close to as fabulous as the jewels in this store for twice the price anywhere else. Bravo
WORST selection of " antiques" I have ever witnessed. All items were overpriced, which could be overlooked if the items were even actually antiques! I went in to find items from the Gap and jewely marked up double the prices of a novelty shop just down the road. The customer service ruined the experience of the day for my friends who where staying at the Davenport near by. The associates were disinterested and moreover rude with no proviocation. Do not waste your time or money, you would be better suited buying from a street vendor or department store.
The owner, Dina, was really rude and curt for absolutely no reason at all. I will not be taking my business to her, nor advising anyone to visit the store, especially given the fact that with prices as steep as she marks them, I would think she would use customer service as her main selling aspect. This is an heartbreaking, given her outwardly kind staff...
Finders Keepers is a store that you can spend hours in and not see it all. The charm of the store lies in the fact that you will want to spend the time. The Original store on Cedar has so much character and the merchandise is obviously picked and made with care, each peice being unique and priced fairly. I go there whenever I feel dull and want something new and fun. I love the retro clothing, and vast selection of Jewelry and antiques. The new Store on Main is a great addition to Spokane with its highfashion flare as well.
I live in New York and every time I get to Spokane - about once a year - Finders Keepers is a must on my "to do" list. I usually stop in on my first day in Spokane and end up going back a second time before I leave. I have never seen a place like this! I always find at least one piece every time I visit - mostly vintage beaded necklaces and charm bracelets. I wish I could buy online!
my wife looked beautiful on our wedding day and in part was due to this business. the jewelery she got was not only elegant but didn't break our bank accounts!! they had a really nice selection of silver though that seemed to stand out. all was hand crafted and very sterling. the girl at the counter was as sweet as pie and we will be going back on our aniversary.
PROS: price was great and nice jewelery
CONS: none realy
I love stopping by finders Keepers before a conceptual photoshoot. The ever changing inventory is sure to get my creative juices flowing!
Pros: Totally unique items
This store has the MOST vintage jewelry and clothing in the Inland Northwest! Amazing selection from fine to costume jewelry and they also do custom design items, too! The whole main floor is filled with jewelry, the next door store has great vintage fashions and basement has antique furniture and decor. Staff is friendly and helpful, and there is always something on sale. Just don't think you can run in for a quick shopping trip.... you really need to take your time to see it all! Thanks for the great deals on the fabulous vintage rhinestone jewelry!
Pros: Amazing selection, Helpful sales staff
Cons: Hard to choose from the vast selection
I have found the cutest shoes, great deals on jewelery (50% sales are the best), this years best leggings, dresses to die for (yes, we can still use that saying!) and the # 1 reason I shop there is the customer service. They have often called me after I have left a request that I am looking for a particular item. I always leave either store totally happy with my purchases and my experience.
Pros: Can always find something great to wear
Cons: I don't get to shop there enough
I enjoyed my general experience in the store. Thought I was buying a vintage piece of jewelry that was authentic Chanel. Found out after the fact that it was fake...and an expensive fake, at that. Even the Juicy Couture was a knockoff. No RETURNS. I made a mistake and won't be back. (Had the sales girl fessed up that they were not real, it would be a fun place for "play" pieces, but when I spend that much money.....well, there is something wrong with that.) Most earrings I looked at were in the $60- $80 range; don't know what the other reviewer was looking at who said most items around $20.
Pros: Nice store, fun to shop. Nice sales people
Cons: knockoffs, faux, and fakes at a high price.
This store is so cute and definitely worth at least a look around! I wish I had known about this store earlier! Great selection of unique dresses and jewelry. If you're looking for a dress for a party or prom/homecoming that no one else will be wearing, this is your place! And, not just a store for the tiny! I found a couple dresses that were size 16! Also, the service is great! They had the sweetest girl working there that answered all our questions and gave us information about their sale going on, without being pushy!
From every day wear to prom wear, you will find what you're looking for at Finders Keepers. My mom and I love to shop here, weither we are buying or not. It is a great place to look around, they litterally sell thousands of quality earings, necklaces, and other jewelery and are always willing to give you a deal. On the bottom floor, there are dresses, purses, antiques and other period peices not seen elsewhere. All my favorite peices of jewelry and clothes are from Finders Keepers, and I rarely spend over $20 dollars on any one item. Girls day out wouldn't be complete without a trip to Finders Keepers!
I used to love this place and I've bought several pieces of jewelry and some antiques from them over the years. However, the last time I went in there I bought an ivory necklace and earrings for $200. When I got home I realized one earring was broken, so I took it back. They told me they do not take returns, and would not even offer me store credit. She did say they would try to fix if for "no charge". I was flabbergasted, b/c I cannot think of any retailer that would not take a return for defective merchandise. Especially when I spent that much at her store (and I only wanted to return the earrings). So much for customer service, this spot is clearly only interested in taking your money.