Service King Collision Repair

★☆☆☆☆
At Service King, we proudly deliver the industry's best-in-class collision repair service at more than 300 locations nationwide. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, Service King is proud to be the collision repair provider of choice for leading insurance carriers across the U.S. Our team backs every repair with a written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting our nation's military veterans and training the next generation of skilled auto body technicians.
  • 4227 A St SE

    Auburn, WA 98002

    Map & Directions
  • 253-887-8800

About Service King Collision Repair

Hours
Mon-Fri 7am-6pm, Sat 9am-12pm

Automotive

Automotive
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I took my car here recently. Upon first pick-up of my car I discovered that sanding marks under the paint were clearly visible, there was a fair amount of overspray on parts of the car that weren't even part of the repair, and my headlight was way out of alignment. The staff would not re-check the work either. It also took two more subsequent trips to get the paint issues corrected.

A month later I took my car to the Thoroughbred in Bothell and they were happy to look at the car. Within 20 minutes they discovered that the core support was not aligned properly during the first repair (This was my exact complaint in the first place that the Auburn shop denied). Another 20 minutes and the core support was fixed and the headlight alignment was good as new.

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★☆☆☆☆

I took my car here recently. Upon first pick-up of my car I discovered that sanding marks under the paint were clearly visible, there was a fair amount of overspray on parts of the car that weren't even part of the repair, and my headlight was way out of alignment. The staff would not re-check the work either. It also took two more subsequent trips to get the paint issues corrected.

A month later I took my car to the Thoroughbred in Bothell and they were happy to look at the car. Within 20 minutes they discovered that the core support was not aligned properly during the first repair (This was my exact complaint in the first place that the Auburn shop denied). Another 20 minutes and the core support was fixed and the headlight alignment was good as new.

Pros: Clean shop environment, multiple locations

Cons: Horrible customer service, arrogant staff members

 

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