Sears

★★★☆☆
  • 8800 NE Vancouver Mall Dr

    Vancouver, WA 98662

    Map & Directions
  • 360-260-4200

Shopping

Shopping
More choices in Vancouver:
Resultset_next

Mill Plain Tv & Vcr Repair

10304 SE Mill Plain Blvd Vancouver, WA

Resultset_next

Radio Shack

16420 SE McGillivray Blvd Ste A106 Vancouver, WA

2.6667 3
Hi! Sign in to let us know how Sears was?
Write a Review
.

I have never had good customer service at this location, and last night was no exception. My husband and I were looking to buy several pieces of furniture for our baby's room. We asked if someone could help us. A guy appeared and immediately said, "I'm not good at that" before even asking us how he could help us. We asked a few questions, then asked a cashier if she could call another store to see if they had items in stock. She said, "yeah, I need numbers" and had us looking up the item numbers. We were treated with much eye rolling and huffing and puffing. In the meantime, another customer came by to be rung up, and I heard the cashier say, "I'm actually one minute off the clock". Didn't direct the customer elsewhere, didn't treat anyone with kindness or customer service. After we looked up the item numbers and gave the cashier a description, she walked over to the salesperson who "helped" us earlier and just stood there talking for about 5 minutes. She never called the other location. We left without the other store being called as we had requested, no one seemed the least bit interested in treating us with kindness, so we will spend our $600 elsewhere. Totally unimpressed. Sears needs to hire better, train better, and have more management intervention.

0
★☆☆☆☆

I have never had good customer service at this location, and last night was no exception. My husband and I were looking to buy several pieces of furniture for our baby's room. We asked if someone could help us. A guy appeared and immediately said, "I'm not good at that" before even asking us how he could help us. We asked a few questions, then asked a cashier if she could call another store to see if they had items in stock. She said, "yeah, I need numbers" and had us looking up the item numbers. We were treated with much eye rolling and huffing and puffing. In the meantime, another customer came by to be rung up, and I heard the cashier say, "I'm actually one minute off the clock". Didn't direct the customer elsewhere, didn't treat anyone with kindness or customer service. After we looked up the item numbers and gave the cashier a description, she walked over to the salesperson who "helped" us earlier and just stood there talking for about 5 minutes. She never called the other location. We left without the other store being called as we had requested, no one seemed the least bit interested in treating us with kindness, so we will spend our $600 elsewhere. Totally unimpressed. Sears needs to hire better, train better, and have more management intervention.

Pros: -

Cons: never again

.

if you are going to buy tools or outdoor stuff then tis place has wonderful customer service and they are so helpful but if you want anything else then you need to help your self because you can't find a worker in the store to help half the time people arn't even at the registers the prices arn't very good for any thing but sales either

PROS: tool
CONS: everty thing else

3
★★★☆☆

if you are going to buy tools or outdoor stuff then tis place has wonderful customer service and they are so helpful but if you want anything else then you need to help your self because you can't find a worker in the store to help half the time people arn't even at the registers the prices arn't very good for any thing but sales either

PROS: tool
CONS: everty thing else

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a great place for lawn mowers, appliances, tools and paint to clothing, shoes and jewelry. They have a guarantee on the wear and tear of the kid's clothing you purchase. And they also carry some baby accessories too.

4
★★★★☆

This is a great place for lawn mowers, appliances, tools and paint to clothing, shoes and jewelry. They have a guarantee on the wear and tear of the kid's clothing you purchase. And they also carry some baby accessories too.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Sears, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review