Hawaii Beauty Salon

★☆☆☆☆

About Hawaii Beauty Salon

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  • Beauty Salons
  • Barbers
  • Tanning Salons

Personal Services

Personal Services
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I went to the salon to get a body wave, 2 YEARS AGO! And I still have nightmares when I am reminded of them or pass the business from the street! They used harsh cheap chemicals on my hair, and burn it so bad that it was breaking off when I got home. When I was at the salon, I told her my skin was burning and hair felt 'gummy',and needed conditioner right away, and the owner said I did not need it because it was fine, etc... I called her several times the next day, (even the pedi-manucurist felt sorry for me), and she wouldn't return the calls. I came in 2 x, and saw the owner the second time I surprisd her. She said she didn't call me back because she couldn't make long distance calls from the Salon (206 to 425 area codes- of course I knew she was lying). She also said they don't give refunds. I filed with Better Bus. Bureau, and she (the owner) even didn't respond to them! She doesn't care about the customers only the $. I also found out she kept the $10 tip I left to the man-pedicurist,( I found that out during the several phone calls I spoke to the man-pedicurist when I couldn't get a hold of the owner).

I also noticed strange things. Vietnamese men coming in walking upstairs to the top level... she says they massage upstairs...but I wonder if there is something else going on? I didn't see any females going up there.

0
★☆☆☆☆

I went to the salon to get a body wave, 2 YEARS AGO! And I still have nightmares when I am reminded of them or pass the business from the street! They used harsh cheap chemicals on my hair, and burn it so bad that it was breaking off when I got home. When I was at the salon, I told her my skin was burning and hair felt 'gummy',and needed conditioner right away, and the owner said I did not need it because it was fine, etc... I called her several times the next day, (even the pedi-manucurist felt sorry for me), and she wouldn't return the calls. I came in 2 x, and saw the owner the second time I surprisd her. She said she didn't call me back because she couldn't make long distance calls from the Salon (206 to 425 area codes- of course I knew she was lying). She also said they don't give refunds. I filed with Better Bus. Bureau, and she (the owner) even didn't respond to them! She doesn't care about the customers only the $. I also found out she kept the $10 tip I left to the man-pedicurist,( I found that out during the several phone calls I spoke to the man-pedicurist when I couldn't get a hold of the owner).

I also noticed strange things. Vietnamese men coming in walking upstairs to the top level... she says they massage upstairs...but I wonder if there is something else going on? I didn't see any females going up there.

Pros: seem to be friendly when you first walk in.

Cons: Not experienced with hair. Worst customer care ever! Owner lies way too much.

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I got a perm 2 years ago, and they burnt my hair to the point my hair was breaking off. Dried as straws. I even had burnt marks on my skin from the harsh (cheap?) chemicals..I called the owner, and she wouldn't even return my calls! I dropped by 2x, and saw the owner. She refused to refund my $95. I filed with the Better Business Bureau, and they even ignored them. I guess the owner just cares for the money more than how satisfied their customers are. Even the manicurist felt sorry for me when she had to keep taking my phone messages.

I would give them a 0 star if I can, but the website won't allow me to go under a 1 star.

1
★☆☆☆☆

I got a perm 2 years ago, and they burnt my hair to the point my hair was breaking off. Dried as straws. I even had burnt marks on my skin from the harsh (cheap?) chemicals..I called the owner, and she wouldn't even return my calls! I dropped by 2x, and saw the owner. She refused to refund my $95. I filed with the Better Business Bureau, and they even ignored them. I guess the owner just cares for the money more than how satisfied their customers are. Even the manicurist felt sorry for me when she had to keep taking my phone messages.

I would give them a 0 star if I can, but the website won't allow me to go under a 1 star.

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