Automotive Diagnostic Center

★★★☆☆
  • 14428 Smokey Point Blvd # 1

    Marysville, WA 98271

    Map & Directions
  • 360-653-9691

Automotive

Automotive
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3.0 4
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Not only would I would never go back or recommend this place to anybody, but I regret going there in the first place as I had two distinct problems with my over priced alternator. Soon after they installed it, I was stranded and had to be

3
★★★★★

Not only would I would never go back or recommend this place to anybody, but I regret going there in the first place as I had two distinct problems with my over priced alternator. Soon after they installed it, I was stranded and had to be

.

i took my car to automotive diagnostics center in smokey point to fix problems my check engine light showed. after the diagnostics check and recommended repairs were finished the same check engine light code came back on as well as the problems. they charged me over 3,000 dollars and i got the car back in the same condition. john wilbur offered another possible fix for an extra 2,000 dollars! when i complained he said his shop and his mechanics did nothing wrong!
automotive diagnostics center and john wilbur are complete rip offs!
i filed a complaint with the BBB.

1
★☆☆☆☆

i took my car to automotive diagnostics center in smokey point to fix problems my check engine light showed. after the diagnostics check and recommended repairs were finished the same check engine light code came back on as well as the problems. they charged me over 3,000 dollars and i got the car back in the same condition. john wilbur offered another possible fix for an extra 2,000 dollars! when i complained he said his shop and his mechanics did nothing wrong!
automotive diagnostics center and john wilbur are complete rip offs!
i filed a complaint with the BBB.

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My father is a senior citizen who trusted Mr. Wilbur with his vehicle,he told him his concerns and left it at the shop. One week later Mr. Wilbur called saying it was ready to be picked up. Dad was suprised be cause no estimate or authorization had been done. He was told his bill was $3,500.00. And couldn't take the car untill paid in full. Dad had to finance the repair bill to get his car back,even though he knew what was done is illegal. The car did not run as well as it did when he brought it in. Upon returnig to the shop,nothing was accomplish other than a attempt of pacification with pens and key fobs.....HIDE your cars,women,and children from this place...they are the worst of the worst!

0
★☆☆☆☆

My father is a senior citizen who trusted Mr. Wilbur with his vehicle,he told him his concerns and left it at the shop. One week later Mr. Wilbur called saying it was ready to be picked up. Dad was suprised be cause no estimate or authorization had been done. He was told his bill was $3,500.00. And couldn't take the car untill paid in full. Dad had to finance the repair bill to get his car back,even though he knew what was done is illegal. The car did not run as well as it did when he brought it in. Upon returnig to the shop,nothing was accomplish other than a attempt of pacification with pens and key fobs.....HIDE your cars,women,and children from this place...they are the worst of the worst!

Cons: worst repairs at the worst prices

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When my car died on me, these guys fixed it fast. Their knowledge was very impressive and the customer service was great. The cost is comparable to most other car places.

4
★★★★☆

When my car died on me, these guys fixed it fast. Their knowledge was very impressive and the customer service was great. The cost is comparable to most other car places.

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