Pier 1 Imports

★★★☆☆
  • 1435 11th Ave NW

    Issaquah, WA 98027

    Map & Directions
  • 425-313-0779

About Pier 1 Imports

Categories
  • Interior Decoration & Design
  • Furniture Stores
  • Lighting
  • Chairs
  • Mirrors
  • Chinaware & Glassware
  • Storage Containers
  • Wholesale Christmas Lights & Decorations
  • Christmas Decorations
  • General Merchandise Stores
Hours
M-Sa 10am-9pm, Su 11am-7pm
2.5 2
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I am extremely disappointed with their service. We purchased a few expensive items with the intent of picking them up the next morning. The next morning we called the store to verify that it was ready and ask for the dimensions to be sure they will fit in our vehicle. Once we arrived at 9:30 am, we see that the store is closed. Not once were we given any indication of when to pick up (not the date of purchase or when we called this morning to verify). When I called again while outside the store, "one of the managers", Stephanie, told me that due to policy they are unable to open the doors and said that we should have asked for the store hours ourselves and that if we had asked for the hours then we would not have this problem. I asked what the rationale was behind that policy, but she said they had a lot of policies and just abide by them because they're their policies.
I am very disappointed with their attitude and their service. The products available there are definitely not worth the terrible service we received. I will not be shopping here in the future. :(

1
★☆☆☆☆

I am extremely disappointed with their service. We purchased a few expensive items with the intent of picking them up the next morning. The next morning we called the store to verify that it was ready and ask for the dimensions to be sure they will fit in our vehicle. Once we arrived at 9:30 am, we see that the store is closed. Not once were we given any indication of when to pick up (not the date of purchase or when we called this morning to verify). When I called again while outside the store, "one of the managers", Stephanie, told me that due to policy they are unable to open the doors and said that we should have asked for the store hours ourselves and that if we had asked for the hours then we would not have this problem. I asked what the rationale was behind that policy, but she said they had a lot of policies and just abide by them because they're their policies.
I am very disappointed with their attitude and their service. The products available there are definitely not worth the terrible service we received. I will not be shopping here in the future. :(

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This is one of my favorite stores. They have wonderful items and I can spend hours browsing and making my selections.The staff is very friendly and helpful and you always walk out feeling you had a wonderful shopping experience.

4
★★★★☆

This is one of my favorite stores. They have wonderful items and I can spend hours browsing and making my selections.The staff is very friendly and helpful and you always walk out feeling you had a wonderful shopping experience.

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Message from Pier 1 Imports

Maybe blush is your signature color. Or you’re a sucker for succulents because, hey, anyone can keep those alive. Shouldn’t your home be just as one-of-a-kind as you? Pier 1 Imports in Issaquah is proud to offer one-of-a-kind-gotta-have-it-seriously-love-it products that help you tell your story through home décor. From the launch of our Pier 1 PICKS (Yep! We’re famous for ‘em!) to our world renowned Papasan, we bring uniqueness and fun to the world of home décor. We are the perfect place for all your versions of “This is me.” To get inspired or simply get to know us a little better, visit us online.

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