Marci Jewelry

My hubby bought me the most beautiful engagement ring 14 years ago from Marci (on his mom's rec - she had shopped there a lot) and flew down from Alaska to make the purchase. It's a marquis in a custom set w/ 22 princess cut diamonds on the side. When we were in Seattle last month, I lost one of the princess cuts, brought it in to them, they replaced it for a fee (I was supposed to have it serviced over the last 7 years and didn't...so I had to pay) and they remembered me and our family and the ring! The ring looks like new and I can't believe how they brought it back to life! They've helped us out numerous times over the years and John is always available - he's awesome! Thanks Marci for making us feel special, for having such high quality and for not being just 'another jewelry' store.

My husband and I were "just looking" to see how much it would be to "trade up" to a new diamond for my wedding ring. I found a very fiery diamond in a good price range, after going through quite a few. This diamond was beautiful and my husband said yes. Then they showed us this new diamond in a platinum band with two small emerald-cut diamonds on either side. I almost started crying. It was gorgeous. Well, it was still within the price range (pretty much) and I have been asked if it's a 3 carat stone, even though it's not even close. I have had many women grab my hand and some even ask to try it on. I feel it was a good deal. I feel like I'm a trophy wife. Even if I had put my older smaller stone into this new band, it would have been gorgeous. These people have taste. (I also have a gold brooch from a Marci's sale which I bought years ago.)

We went there after meeting them at the Wedding expo in Tacoma. Although they did not remember our faces, they remembered my engagement ring, and made us feel like the most important customers ever, eventhough we were both in our weekend's best... jeans and t-shirts. We told them what we wanted, and they showed us the best possible thing for us. They have an eye for matching jewelry to their customers. Their sales people are wonderfully honest, and not pushy. I will be going back!! It is no wonder they have a reputation for great customer loyalty

PROS: Honesty, and no pushy sales people
CONS: can't think of one

I liked Marci Jewelry a lot. They have a lot of special 'events' bringing out a lot of jeweler reps. We got much better deals on our wedding bands there than we were priced elsewhere. The atmosphere is nice and the jewelry is high-quality. We were always treated very nicely, although we are young and looked a bit scruffy on the weekends.

One man who worked there was a bit annoying, slow and kept sizing my husband wrong. So that ended up taking us another month or two to have the band resized, but everyone else was great.