Yuen Lui Studios

★★★★☆
  • 10855 NE 8th St

    Bellevue, WA 98004

    Map & Directions
  • 425-453-1606

About Yuen Lui Studios

3.8 5
Hi! Sign in to let us know how Yuen Lui Studios was?
Write a Review
.

First time costume, I went to Yuen last november everything was find untill I pick up my pictures, When I got home I miss one print, and only 8 picture out of 46 I paid 350 dolar because I want the full set of pictures so I call them The person who pick the phone said they were busy but they will give a call to help me later. I wait for 3 day never return my call, I email them too, ask them to call me please because I need to help me with my order, Never responde. I call back again. This time they were not busy I told what happend , she told me they will call me as soon as my order will be ready. I wait 20 day.... nothing. I went to the place and guess what? nobody had no idea what I was talking about my order was not there, this person told me that she will mail my print to my house and she gave me my CD with out cropping my pictures because they did not have done yet. I was just tired of them ,then I took the CD without cropping my pictures. After seven days Yuen Lui stuidio call me to let me know that they have my picture and I need to came and pick it up, I was just could not belived it they did it again no comunication with the people who work there ,so I went there I told to the same girl that she told me she will mail it to me She did not care she told me that she wrote the note and it was not her falt. but as a costumer and for the money I paid for this pictures at list they should said sorry. Never came back to this place bad costumer services or I just had bab luck with them

1
★☆☆☆☆

First time costume, I went to Yuen last november everything was find untill I pick up my pictures, When I got home I miss one print, and only 8 picture out of 46 I paid 350 dolar because I want the full set of pictures so I call them The person who pick the phone said they were busy but they will give a call to help me later. I wait for 3 day never return my call, I email them too, ask them to call me please because I need to help me with my order, Never responde. I call back again. This time they were not busy I told what happend , she told me they will call me as soon as my order will be ready. I wait 20 day.... nothing. I went to the place and guess what? nobody had no idea what I was talking about my order was not there, this person told me that she will mail my print to my house and she gave me my CD with out cropping my pictures because they did not have done yet. I was just tired of them ,then I took the CD without cropping my pictures. After seven days Yuen Lui stuidio call me to let me know that they have my picture and I need to came and pick it up, I was just could not belived it they did it again no comunication with the people who work there ,so I went there I told to the same girl that she told me she will mail it to me She did not care she told me that she wrote the note and it was not her falt. but as a costumer and for the money I paid for this pictures at list they should said sorry. Never came back to this place bad costumer services or I just had bab luck with them

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love this place, they are pricy I know, but we have had our family portraits done there for the past 13 years and I have never been disappointed. Book early for the holidays though.

4
★★★★☆

I love this place, they are pricy I know, but we have had our family portraits done there for the past 13 years and I have never been disappointed. Book early for the holidays though.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Yuen Lui has been our choice for portraits for many years, as they were considered to be the best. Family pictures, head shots and kids pictures, prom pics, Senior pic's, too-as we trust them.
And indeed they are still great.

The have excellent sales professionals, no high pressure "upgrades"
and they offer many fine choices for our pictures. In the late summer I've come to rely on their yearly special ($25.00 for one 8x10) and take advantage each time.

I was pressured to hurry up only once, and the headshot was awful.
It was about the resolution only, and they made things right-so no complaints here.
I give a 4 star, as they can be rushed while we're in a photo session.

4
★★★★☆

Yuen Lui has been our choice for portraits for many years, as they were considered to be the best. Family pictures, head shots and kids pictures, prom pics, Senior pic's, too-as we trust them.
And indeed they are still great.

The have excellent sales professionals, no high pressure "upgrades"
and they offer many fine choices for our pictures. In the late summer I've come to rely on their yearly special ($25.00 for one 8x10) and take advantage each time.

I was pressured to hurry up only once, and the headshot was awful.
It was about the resolution only, and they made things right-so no complaints here.
I give a 4 star, as they can be rushed while we're in a photo session.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Yuen Lui took excellent individual and family portraits when two family members graduated from college at the same time. Somehow they managed to make everyone in a large family group look good at the same time and had lots of helpful tips on individual poses.

PROS: Great Portrait Photography, Professional
CONS: None

5
★★★★★

Yuen Lui took excellent individual and family portraits when two family members graduated from college at the same time. Somehow they managed to make everyone in a large family group look good at the same time and had lots of helpful tips on individual poses.

PROS: Great Portrait Photography, Professional
CONS: None

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We used this studio when my children were 6 months and they were great at working with them, and making them smile. We had issues with centering on one of the proofs we chose and they offered to do retakes if we weren't happy. I found them very flexible, and friendly and a great choice overall.

5
★★★★★

We used this studio when my children were 6 months and they were great at working with them, and making them smile. We had issues with centering on one of the proofs we chose and they offered to do retakes if we weren't happy. I found them very flexible, and friendly and a great choice overall.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Yuen Lui Studios, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review